Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... もっと見る
企業が回答しました
We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... もっと見る
企業が回答しました
We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Renault, 610 Penistone Road, S6 2FZ, Sheffield, 英国
- 0114 251 5100
4.7
優良
298件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recently acquired my first motorbility…
Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield .
I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuart .
2026年3月4日
自発的なレビュー
Evans Halshaw - Renault Sheffield からの回答
Hello Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Great experience
Great experience. Quick and easy to check in and was lucky enough to get a hire car the same make & model as mine while mine was being serviced. I was kept up to date with the service via an online video, which was very informative. Archie was very friendly & talked me through the service. His customer service was excellent.
2025年9月9日
自発的なレビュー
Evans Halshaw - Renault Sheffield からの回答
Hello Zara,
We appreciate you sharing your positive experience.
We're happy to hear that you found the check-in process quick and easy and that you were kept informed with the video.
It's great to know you were pleased with the customer service.
Evans Halshaw Customer Services
I booked on line I called Evans Halshaw…
I booked on line I called Evans Halshaw to check everything was correct I left a message with a guy in sales, as no one was picking up in the service department he said he would get someone to call me back I didn't receive a call back, turned up in the 30th January no reservation was made, Archie on the service department sorted me out but I had a 2.5 hour wait which apart from travelling from Dronfield to Evans Halshaw was very inconvenient
2025年1月30日
Evans Halshaw - Renault Sheffield からの回答
Hello Nigel,
We understand your frustration with the booking process and the inconvenience of the wait.
We appreciate you bringing this to our attention and will use your feedback to improve our communication and booking procedures.
Evans Halshaw Customer Services
Very good and efficient service
2025年1月27日
Evans Halshaw - Renault Sheffield からの回答
Hi John,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Joanne,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Michel,
We appreciate your kind words about our team's helpfulness and clear explanations.
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Martin,
We're thrilled to hear you had such a positive experience with our service and staff, thank you for your support.
Evans Halshaw Customer Services
The staff at Evans Halshaw Sheffield always treat me like a very valued, respected customer.
The staff at Evans Halshaw Sheffield are always very friendly and helpful.
2025年1月14日
Evans Halshaw - Renault Sheffield からの回答
Hi Jill,
Your kind words about their friendliness and helpfulness mean a great deal to us.
We appreciate you taking the time to share your thoughts.
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Phillip,
We're so glad to hear you had a positive experience.
We appreciate your kind words about our team and service.
Evans Halshaw Customer Services
Mixed Experience...
I recently visited Evans Halshaw Sheffield for an MOT, health check, and car wash. As always, Leanne provided excellent service, keeping me informed throughout the process.
However, my experience with the sales team was less satisfactory. While the salesperson seemed inexperienced, I was disappointed by the lack of attention to detail and efficiency. I provided specific information about my needs, including a desired delivery date in April, but the provided quote was for a different vehicle and included unnecessary add-ons. Additionally, the valuation for my trade-in vehicle was significantly lower than expected.
I hope that Evans Halshaw can improve its sales process, particularly in terms of customer communication and attention to detail. While the service department continues to excel, the sales team needs to focus on providing a more professional and customer-centric experience.
2024年12月11日
Evans Halshaw - Renault Sheffield からの回答
Hi Andrew,
We appreciate you taking the time to share your feedback. We're pleased to hear that you received excellent service from Leanne in our service department. We strive to provide a positive experience for all our customers, and we're sorry to hear that your interaction with the sales team fell short of your expectations.
We value your feedback and will use it to improve our sales process. We're committed to providing a professional and customer-centric experience for all our customers.
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Robert,
Thank you for your kind words.
We're happy to hear you had a positive experience with our team.
Evans Halshaw Customer Services
Absolutely fantastic team
Absolutely fantastic team ! From the day I got my car till now ! , service team absolutely fantastic on fixing my car nice a quick! Couldn’t ask for a better dealership and service! Wouldn’t go anywhere else apart from here ! 😁
2024年12月5日
自発的なレビュー
Evans Halshaw - Renault Sheffield からの回答
Hi Sarah,
Thank you for your kind words and 5-star rating!
We are thrilled to hear that you had a positive experience and that you are happy with our service team.
We appreciate your loyalty and are proud of our team.
Evans Halshaw Customer Services
Awful
Charged nearly £2k to fix my van, after picking it up the van did just short of 70 miles before same issues occurred. Was told I would need to pay another £900 to investigate what the issue was, the van should never have been released if not fixed properly in the first place.
2024年9月29日
Evans Halshaw - Renault Sheffield からの回答
Hi Mr Ford,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Jo,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Joyce,
Thank you for your five stars!
Evans Halshaw Customer Services
Excellent Service from Evans Halshaw Dacia Sheffield
I had an intermittent warning light on my Dacia Duster. Thoroughly investigated and repaired the same day. Excellent service and information given by Leanne in the service department.
2024年11月20日
Evans Halshaw - Renault Sheffield からの回答
Hi Charles,
We are delighted to hear that you received excellent service and information from Leanne in the service department.
We strive to provide our customers with the best possible experience, and we are glad that you were satisfied with the service you received.
Evans Halshaw Customer Services
Really good communication
2024年11月18日
Evans Halshaw - Renault Sheffield からの回答
Hi Alexandra,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Evans Halshaw - Renault Sheffield からの回答
Hi Mr Ellis,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Just a perfect service from start to…
Just a perfect service from start to finish, even the cappuccino was good 😊
2024年11月15日
Evans Halshaw - Renault Sheffield からの回答
Hi Andrew,
We're so glad to hear you had a positive experience!
We strive to provide excellent service and are happy to know you enjoyed your cappuccino.
Evans Halshaw Customer Services
£89 overcharged for break fluid change
Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50.
As a customer who bought our car from this dealership, plus we have a service plan with them, you'd like to think they would look after their customers. By overcharging they turn a simple service into a negative experience causing us to question where we will purchase our next vehicle. Why are main dealerships so greedy??? ☹☹☹☹☹
2024年11月12日
Evans Halshaw - Renault Sheffield からの回答
Hi Stuart,
Thank you for taking the time to review.
I’m sorry to hear that you are not happy with the price quoted for the work to be carried out on your vehicle.
Our prices are set from the manufacturer themselves and this is because we use genuine manufacturer parts with manufacturer trained technicians
We will ensure that your feedback is shared with the management team.
Thank you,
Evans Halshaw Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。