Buying a used Audi from Evans Halshaw was great - Sunjay Singh made the experience very easy. He was helpful, honest, and no hard sell. The car was in great condition and the process was straightforwa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... もっと見る
企業が回答しました
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... もっと見る
企業が回答しました
The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, 英国
- 029 2038 7221
4.6
優良
542件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Gerald,
We're glad to hear you had a positive experience.
Evans Halshaw Customer Services
Excellent service from Katie Webb.
Excellent service from Katie Webb.
We had reserved a car over the phone.
When we arrived Katie greeted us, showed us to the car and checked what our requirements were in a new vehicle. She showed us around a few other alternatives to ensure we made an informed decision.
Having decided on a car she took us through the purchase process in a helpful, friendly manner and got us on our way later the same day in our new wheels.
Can't thank Katie enough for making the purchase an enjoyable experience.
We are delighted with our purchase.
Cath and Steve D.
2025年3月21日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Steve,
We are thrilled to hear about your positive experience with Katie. It's wonderful to know that she provided such excellent service, ensuring you felt comfortable and informed throughout the process.
We are delighted that you are happy with your new car and that Katie made the purchase enjoyable for you. We appreciate your kind words and feedback.
Evans Halshaw Customer Services
Great service
Katie went above and beyond and answered all the questions that I had regarding to the vehicle
2025年3月15日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Craig,
We strive to provide excellent customer service, and we're glad that Katie was able to assist you with your questions.
Evans Halshaw Customer Services
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Monique,
We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services
Jordan Back:)
Treating customers right. I had some money left from my previous car plan and Martyn transferred it to my new plan.
Nice conversation with the team and good to see Jordan back.
Car was also washed after my mot service extra bonus. This give me more time to get on with my flower arrangement hobby
Thanks 😊 team
2025年3月14日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Susan,
It's wonderful to know that you appreciated the smooth transfer of your car plan funds and the friendly conversation with our team.
We're also delighted that Jordan is back and that your car was washed after the MOT service.
We're always striving to provide excellent service and it's great to hear that we were able to help you save time and get back to your flower arranging hobby.
Evans Halshaw Customer Services
PLEASE HELP LACK OF PRIORITY & COMPASSION
PLEASE HELP
Car in on Monday 10th for diagnosis and repair still won’t be ready until Monday or Tuesday 17th or 18th hopefully???. Parts arrived but no priority given to repair. Customer left without transport with hospital appointment to keep and wife with disability confined to house due to lack of transport.
Richard Baker
2025年3月10日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Richard,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Katie Webb was fabulous with good…
Katie Webb was fabulous with good customer service and all was ready when I reached to collect the car.
2025年3月13日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Aamir,
We're so glad to hear you had a positive experience and that you were happy with the service you received.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Katie helped us purchase our new car
Katie helped us purchase our new car, she was very helpful and the whole process was very smooth and easy. Thank you very much Katie
2025年3月8日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Holly,
We strive to make the car buying process as smooth and easy as possible for our customers.
We will be sure to pass your kind words along to Katie.
Evans Halshaw Customer Services
Fantastic help from Katie ..
Fantastic help from Katie making purchasing our new car stress free and easy! Very knowledgeable and couldn’t help enough
2025年3月4日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Mitchell,
It's wonderful to know that Katie made your car purchase stress-free and easy.
We appreciate your kind words and will share your feedback with Katie.
Evans Halshaw Customer Services
Quick MOT and Lovely Service
Dropped my car off in the afternoon, expecting not to collect it until the next day, but I had a phone call within the hour to say it was done! Lovely service, explained everything well for my first MOT.
2025年3月3日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi,
We're delighted to hear you were so impressed with our service.
We strive to provide our customers with the best possible experience, and we're glad you found our team helpful and efficient.
Thank you for taking the time to share your positive feedback.
Evans Halshaw Customer Services
Drive shaft repair on Citroen DS7.
Kept informed throughout, while the car was being repaired.
2025年2月24日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Alan,
We appreciate you taking the time to leave a review.
We're glad to hear that you were kept informed throughout the repair process.
Evans Halshaw Customer Services
Friendly and honest staff
Friendly and honest staff. Great customer service and work always carried out to a high standard.
2025年2月21日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Nick,
We're delighted to hear you had a positive experience with our staff and service.
We appreciate your feedback and hope to see you again soon.
Evans Halshaw Customer Services
I bought a car from Katie on Sunday
I bought a car from Katie on Sunday. From start to finish the experience was easy and pleasant. Katie was knowledge, helpful and honest. I’d highly recommend her to anyone looking to buy a car. Many thanks for all your help.
Clare
2025年2月16日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Clare,
We're thrilled to hear about your positive experience!
It's wonderful to know that you had such a smooth and enjoyable car buying journey.
We're so glad that Katie was able to provide you with the knowledge, support, and honesty you needed.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
The service department was extremely…
The service department was extremely helpful from booking to the time collected my car. Great communication throughout my experience.
2025年2月18日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Nicola,
Thank you for your kind words!
We are thrilled to hear that you were happy with the service you received and the communication throughout your experience.
Evans Halshaw Customer Services
Evans Halshaw - Vauxhall Cardiff からの回答
Hi,
We're happy to hear you had a positive experience with us.
Evans Halshaw Customer Services
Great experience
Katie was so helpful and answered every tiny question I had. It felt overwhelming at first but she made it all so easy and clear! Thank you!
2025年2月16日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Alice,
We're so glad to hear you had a positive experience!
We appreciate your kind words about Katie's helpfulness and expertise.
It's wonderful to know she was able to make the process clear and easy for you.
Evans Halshaw Customer Services
I like the overall service and…
I like the overall service and efficiency. Very pleasant and helpful.
2025年2月14日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Jack,
Thank you for your kind words.
We are pleased to hear that you found our service efficient and pleasant.
Evans Halshaw Customer Services
Five stars for Rhys Ebdon in Sales
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving round the block a couple of times after purchase, we had to wait three weeks for the Service department to look at the car and find the fault was (hopefully) just that it was low on oil.
2024年11月29日
自発的なレビュー
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Ken,
Thank you for your review and for highlighting the positive experiences you had with Rhys, Jordon, and Michael.
We understand your disappointment with the delay in the service department and the inconvenience of waiting three weeks for the issue to be addressed.
We will take your feedback into consideration as we strive to continually improve our service.
Evans Halshaw Customer Services
Great efficient service
The service was carried out in a fast and timely manner. The staff were very friendly and helpful
2025年2月5日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Allyson,
We're delighted to hear that you had a positive experience.
We appreciate your feedback and are glad to hear that our staff was friendly and helpful.
Evans Halshaw Customer Services
Clear and Consistent Serve
I was kept in touch daily regarding the fixing of my car. I was kept informed of all costs throughout the process. I even had my car cleaned!
2025年2月4日
Evans Halshaw - Vauxhall Cardiff からの回答
Hi Mrs Hayes,
We're so glad to hear you had a positive experience.
We strive to keep our customers informed and up-to-date throughout the repair process.
We appreciate your kind words about our service and attention to detail.
Evans Halshaw Customer Services
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