Evans Halshaw - Vauxhall Kilmarnock レビュー 

331
TrustScore 5段階評価の4.5

4.6

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!

企業が回答しました

5つ星のうち5の評価

Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... もっと見る

企業が回答しました

5つ星のうち1の評価

Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, 英国

  • 01563 575500

4.6

優良

TrustScore 5段階評価の4.5

331件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(331)

過去12か月のレビュー数: 5,470

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Service done as agreed on time & as per…

Service done as agreed on time & as per quote. Staff very helpful & organised. Will be back & will recommend to other vauxhall owners. Thanks.

2026年1月8日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Hugh,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Kilmarnock Customer Services

5つ星のうち5の評価

Excellent service from start to finish

All staff were pleasant, courteous and friendly. The check in process was quick and efficient. The recall issues were dealt with quickly and to a high standard. My car was even washed and valeted when I collected it. Excellent service from start to finish. Thank you

2025年10月30日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

5つ星のうち1の評価

Disappointed

I am very disappointed with my experience at Evans Halshaw Kilmarnock . I have now visited them multiple times regarding minor and a serious issue with my car, smoke coming from underneath and each time they simply told me “there’s no issue.” The car is still within their three month warranty, yet nothing has been properly checked or fixed.

Every time I drive back home, the problem is still there. It honestly feels like they are just trying to run out the warranty period instead of taking responsibility and repairing the fault.
Now I have to go to another mechanic to find and fix the issue.

Buying a car should come with peace of mind, but instead I am left dealing with the same issue again and again. Their customer service and after sales support have been extremely disappointing. I would not recommend Evans Halshaw based on my experience.

2025年12月2日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Mubashir,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

Friendly and effi

2025年11月27日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Barr,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

5つ星のうち5の評価

I have been taking my Mokka to get…

I have been taking my Mokka to get serviced an MOT carried out for a number of years now. No complaints at all

2025年10月21日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Paul,

We're so glad to hear that you've consistently had a great experience with your Mokka's service and MOT.

Evans Halshaw Customer Services

5つ星のうち1の評価

Hearing chat round about and from…

Hearing chat round about and from office staff and mechanics, we were quoted 1700 plus to fix it. New headlamps and a bulb out which was the main expense. We found out the garage wanted our car and number plates. Which they thought were private. They sent the apprentice out to buy our car. We took the car home and spoke to my mechanic. Who stated no bulb out ., no new headlights needed just the lens buffed . The rest he will review. Next week. So no I don't rate liars. Who lie just to get your car. Bunch of thieves and liars.

2025年10月17日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Caroline,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

5つ星のうち5の評価

Mokka

Marlo was great. Very helpful

2025年10月15日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi James,

We are happy to hear that the service was helpful from Marlo.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great Service

Everything was easy from initial booking to booking the car in to collecting the car excellent service.
Linda explained everything clearly.
Would definitely recommend.

2025年10月13日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Frank,

We appreciate you taking the time to leave us a review.

We're happy to hear that you found everything easy, from booking to collection, and that you received excellent service.

Evans Halshaw Customer Services

5つ星のうち5の評価

Car Service

Popped my car in for it's second service and had great service from start to finish. Communication was very clear and Linda at the service desk walked me through everything and confirmed prices with me when I dropped off my car. My car was serviced much quicker than I was expecting and there was no hassle in picking it up afterwards. Payment was straightforward and simple and my car was in excellent condition when I was handed back the keys, freshly washed and vacuumed!
Great experience all round

2025年10月8日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Louise,

We appreciate you taking the time to leave us a review!

We're happy to hear that you had a great service experience, from clear communication from Linda to straightforward payment.

It's great to know your car was serviced quickly and returned in excellent condition.

Evans Halshaw Customer Services

5つ星のうち5の評価

First I got a great deal and second I…

First I got a great deal and second I was well guided through the whole process of buying my car by sales rep Marlo

2025年9月17日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Alistair,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Marlo.

Have a lovely day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Good quality service

As usual the service I received pleasant staff, top class all round class work and once again a very satisfied customer.

2025年9月16日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Danny,

Your review is a valuable gift to our team. Thank you for sharing your positive experience and for being a fantastic customer.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Mark very helpful and advised well how to…

Mark very helpful and advised how to sort problem with slow leak from wheels. Ross picked car up from home and returned when it passed MOT and was serviced cleanly. Thank you everybody.

2025年9月16日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Alan,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

5つ星のうち5の評価

Marlo is an excellent member of your…

Marlo is an excellent member of your company. Very knowledgeable and helpful. Always recommend Vauxhall Kilmarnock to friends and family - another reason why I have came back to get a new car! Fantastic service.

2025年8月28日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Michael,

We're happy to hear that you received fantastic service and found Marlo to be knowledgeable and helpful.

We appreciate you recommending us to friends and family!
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent Standard of vehicle care

Friendly professional staff who were knowledgeable and provided me with a comprehensive review of the issues related to my vehicle. This was my first time visiting Evans Halshaw in Kilmarnock, and would highly recommended the team to others.

2025年8月20日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Jenny,

We appreciate you sharing your positive experience with our Kilmarnock team.

We're happy to hear that you found the staff friendly, professional, and knowledgeable.

We value your recommendation!
Evans Halshaw Customer Services

5つ星のうち5の評価

My car in for service and MOT excellent…

My car in for service and MOT excellent service given work carried out in very timely fashion and everything explained before and after job completed.

2025年8月20日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Alistair,

We appreciate you taking the time to leave us a review!

We're happy to hear that you received excellent service and that the work was carried out in a timely manner.

Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service kept me updated…

Great customer service kept me updated as promised car was washed and cleaned after its service staff were very welcoming, polite and respectful.

2025年8月7日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Joanne,

We're happy to hear that you were pleased with our customer service and that you were kept informed.

We appreciate your positive feedback regarding our staff.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service

Great customer service. My car went for MOT and service and I even got a free wash and hoover with my service plan.

Was very quick and easy.

I definetly recommend.

2025年7月25日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Natasha,

We're delighted you found our customer service great and your MOT and service quick and easy.

We appreciate your recommendation and that you enjoyed the complimentary wash!
Evans Halshaw Customer Services

5つ星のうち1の評価

Poor service from start to end

Poor service from start to end. Manager did his best to redeem things but overall would not recommend. Turned an already stressful situation into more unnecessary stress. Some staff unprofessional & lacking in any customer service skills.

2025年7月25日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Joanna,

We regret that your experience was unsatisfactory, and we appreciate you bringing this to our attention.

We'll address these issues to improve our service.
Evans Halshaw Customer Services

5つ星のうち3の評価

First time being disappointed

I recently had my car yearly service as I have done faithfully with pre paid service plan from Evans and Halshaw after buying first new car 9years ago . Service was carried out quickly and efficiently as per normal however I received a call to say car was ready to be picked up and when I got car back there was no valet been done . No wash or Hoover. First time I've had to leave a negative feed back.

2025年7月17日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Christine,

We appreciate your long-term loyalty.

We're sorry to hear that the valet service was missing from your recent visit. We'll review this to ensure our standards are consistently met.

Thank you for bringing this to our attention.
Evans Halshaw Customer Services

5つ星のうち5の評価

My car was in Evans Halshaw Kilmarnock…

My car was in Evans Halshaw Kilmarnock to have a spring replaced. I dealt with Linda and she was very welcoming and explained in detail that i would receive a diagnostic video through email. This video was very informative and let me know what other problems my car had. Linda kept me up to date on the cars progress and when i could pick it up...When picking up our car we dealt with Mark and Linda and they explained what the car had done to it. All in all was a very good experience...10/10

2025年7月16日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Fiona,

We're glad you enjoyed your experience at Vauxhall Kilmarnock.

It's great to hear that you found the video diagnostic informative and that our team kept you updated on your car's progress.

Thank you for your 10/10 rating and positive feedback about Linda.
Evans Halshaw Customer Services

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