Evans Halshaw - Vauxhall Kilmarnock レビュー 

331
TrustScore 5段階評価の4.5

4.6

1 Victoria East Road, KA1 3XJ Kilmarnock, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant expereince today at Evan Halshaw, Kilmarnock. Gary was fantastic, really knowledgeable and helpful when buying a car. Highly recommend. Will be back!

企業が回答しました

5つ星のうち5の評価

Booked car in for a service using the website. Range of different types of service are available. Customers do need to specify that they have a service plan in place. At the time of writing there wa... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really positive experience buying a used car, and trading in my own, with Gary Mckendry, who dealt with all matters with professionalism and integrity. From my first phone call, I felt reassu... もっと見る

企業が回答しました

5つ星のうち1の評価

Beware the highwayman!! taken in with their fair offer, then they proceeded to inspect my car to find nothing but fault, needless to say after this ordeal, my car was worth nothing like the origina... もっと見る

企業が回答しました


企業情報

  1. カーディーラー

当該企業による記述

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

連絡先

  • 1 Victoria East Road, KA1 3XJ, Kilmarnock, 英国

  • 01563 575500

4.6

優良

TrustScore 5段階評価の4.5

331件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(331)

過去12か月のレビュー数: 5,505

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff at reception were really professional

The service staff were really helpful and got everything sorted out for what I needed when I took my car in to be looked at regarding the repair that was being done to my vehicle.I didn’t come in to contact with the technicians but my car was seen to in the time scale that suited me

2024年10月16日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Peter,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found our service staff to be helpful and that they were able to get everything sorted out for you.

Evans Halshaw Customer Services

5つ星のうち5の評価

Bought a car on Sun and picked it up on…

Bought a car on Sun and picked it up on Sat. Very good and reliable service. I recommend using Evans Halshaw to anyone who is looking to buy a second hand car. The sales executive Shaun Black took his time and came across very professional. There was no pressure sales and it felt very comfortable dealing with him. Although, he did like Blueberry muffins which was a must on our car collection day. 😂👍👍. I would definitely feel comfortable buying another used car when the time comes.

2024年10月13日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Chris,

Thank you for your kind words, we are so pleased to hear that you had a positive experience with Shaun.

We strive to provide our customers with the best possible service and we are delighted to hear that you found our team to be friendly, knowledgeable and helpful.

Thank you for your recommendation and we look forward to seeing you again.

Evans Halshaw Customer Services

5つ星のうち5の評価

I booked the collect and delivery…

I booked the collect and delivery service for my motability car's 1st service. It was collected early morning and returned early afternoon. They sent me a link so I could see what was happening with my car. Overall a tremendous experience.

2024年9月24日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Robert,

Thank you for your kind words!

We're delighted to hear you had such a positive experience with our collect and delivery service.

We're glad you found the updates helpful.
Evans Halshaw Customer Services

5つ星のうち5の評価

Excellent Customer Service and advice

Excellent service from Evans Halshaw Kilmarnock. My electric car was in for its 2 year service. Customer Service received was excellent with the man taking plenty of time to fully explain what would be done and what the costs were likely to be.
When the diagnostic was being done I received a video showing me what work was being suggested and why by the mechanic and allowed me to get a full understanding.
Have dealt with other companies over the past few years and the level of service was not to this standard. Will definitely use again.

2024年9月23日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Pauline,

Thank you for your kind review. We are delighted to hear that you were impressed with the service you received at our Kilmarnock dealership.

We are committed to providing our customers with the highest level of service and we are glad that you found our team to be helpful and informative. We appreciate your feedback and will share it with our team.

Evans Halshaw Customer Services

5つ星のうち5の評価

Brilliant service....van broke down…

Brilliant service....van broke down phoned got it straight away parts ordered got a slot van fixed.....back to work......thank you

2024年9月18日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Thomas,

We're so glad to hear that you had a positive experience.

We appreciate your business and are committed to providing excellent service.
Evans Halshaw Customer Services

5つ星のうち4の評価

Staff extremely helpful and pleasant

Staff extremely helpful and pleasant. Good to get the video of the vehicle's health. My only minor complaint was the length of wait for the MOT to be completed

2024年9月18日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi,

Thank you for your feedback.

We're glad you found the staff helpful and appreciated the vehicle health video.

We'll take your comment about the MOT wait time into consideration.

Evans Halshaw Customer Services

5つ星のうち5の評価

Great Service!

Excellent service. Car was picked up from my work for its MOT, then delivered back to my work after MOT was completed. No disruption for me, which was great! I was kept up to date on everything that was happening and the ladies who were picking up and dropping off the car were brilliant. Thank you for a stress free experience!

2024年9月17日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Anne,

Thank you for your kind words and for taking the time to share your positive experience.

We are thrilled to hear that you found our service to be excellent and that we were able to provide you with a stress-free experience.

Evans Halshaw Customer Services

5つ星のうち2の評価

Poor online service

I have purchased my last 3 cars from Evans Halshaw will not be back customer service very poor.
lack of communication and very poor online booking system allowing you to book slots when department is actually closed.
I was also given wrong and inaccurate information and left hanging around for 2 hours to be honest gave 2 stars because last 3 cars have been fine or it would have been 1 star

2024年9月16日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Gordon,

We understand your frustration with your recent experience.

We value your feedback and will use it to improve our customer service and online booking system.

We appreciate your past business and hope to have the opportunity to serve you better in the future.

Evans Halshaw Customer Services

5つ星のうち5の評価

Amazing service from start to finish…

Amazing service from start to finish when I had my car for a recent service.

2024年9月9日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Louise,

Thank you for your kind words!

We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services

5つ星のうち5の評価

First year service for my car

First year service for my car, excellent communication prior to my appointment with reminders and advice on what I required. Very helpful when I requested a courtesy vehicle as my wife disabled.
Provided with video of service highlighting the checks carried out on vehicle.
Overall all staff very friendly and extremely helpful

2024年9月5日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Stephen,

We appreciate your kind words and are delighted to hear you had a positive experience.

We strive to provide excellent customer service and are happy to know our team met your expectations.

Thank you for choosing Vauxhall Kilmarnock.

Evans Halshaw Customer Services

5つ星のうち5の評価

Annual Service and MOT

Great car service from the team as always. Good communication

2024年9月4日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Annual Service yesterday

Annual Service yesterday! Excellent communication & helpful staff as always since I bought the car. Car collection is especially appreciated.Thank you.

2024年8月21日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad you found our staff helpful and our car collection convenient.

Evans Halshaw Customer Services

5つ星のうち5の評価

Bought a car from the York branch

Bought a car from the York branch. When it came it had an issue with front and rear brakes. Long story short, brake pads and discs on the front and rear got replaced at Evan Halshaw York branch. There's was no questions asked by them and the staff which I dealt with at the York and Kilmarnock branch were excellent. I'd definitely buy a car from Evan Halshaw again.

2024年7月9日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Davie,

Thank you for your kind review and for sharing your positive experience.

We're glad to hear that you were happy with the service you received at both our York and Kilmarnock branches.

We appreciate your feedback and are committed to providing excellent customer service.

Evans Halshaw Customer Services

5つ星のうち5の評価

Great service

Great service, friendly and helpful video, customer service with the pick up and drop off service outstanding very cheerful and friendly driver.

2024年7月8日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hello Brian,

Thank you for your kind words!

We're so glad you had a positive experience with our service.
Evans Halshaw Customer Services

5つ星のうち5の評価

Great experience

Great experience, very friendly and accommodating

2024年7月6日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Lorna,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

5つ星のうち5の評価

Booked car in for service

Booked car in for service, everything went smoothly great service and very helpful staff. Picked car up later washed and hovered. Well done everyone

2024年6月28日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Ian,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Chevrolet Recall

Arrived this morning at 8.20am. Staff very efficient and pleasant. Replacement part sorted plus a complementary wash and vacuum.
Waiting area very pleasant with TV and Coffee.
Home by 10am. Brilliant

2024年6月24日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Margaret,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

5つ星のうち5の評価

Great customer service from start to…

Great customer service from start to finish they did a fantastic job on my combo van today and was also cleaned and vacuumed as well👍

2024年6月21日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Roy,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

5つ星のうち5の評価

Swift,hassle free friendly service from…

Swift,hassle free friendly service from after sales

2024年6月17日
自発的なレビュー
Evans Halshaw - Vauxhall Kilmarnock ロゴ

Evans Halshaw - Vauxhall Kilmarnock からの回答

Hi Ross,

Thanks for the 5 star review.

We appreciate the positive feedback.
Evans Halshaw Customer Services

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