Recently had car serviced under servicing plan. Booking was easy, an quickly and cheerfully amended when timr clash arose. Car pick up and drop off offered and gladly accepted. Transport driver was po... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Health check video poor and only focused on tyres and brakes, previous health checks had been thorough and high quality. Confused on what vauxhall service plan actually covers and what extra we... もっと見る
企業が回答しました
I had a annual service while I was waiting they send a video of the service which I thought was good nice waiting area with drinks available no complaints
企業が回答しました
They always greet you with a smile and a may we help you. Once you have booked in they keep you well informed on the progress of your vehicle, and if something showsa up that was not expected they... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
Priory Park, Henry Boot Way, HU4 7DY, Hull, England, 英国
- 01482 357357
4.0
ほぼ満足
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Do the job right first time please!…
Do the job right first time & not have to bring the customer back to fix a mistake made by your team.
2026年9月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
annual service …
I had a annual service while I was waiting they send a video of the service which I thought was good nice waiting area with drinks available no complaints
2026年9月11日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Again dissatisfied.
As explained previously, I feel as if I have been scammed.
Better customer service required.
2026年9月8日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hi Andy
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Awful customer service…
I bought a JAECOO 7 just over a year ago from the dealership in Hull owned at the time by Hatfields. Evans Halshaw apparently took over the dealership soon after but there was no attempt to inform customers. After sales service has been shocking. The service dept never answer the phone and on the two occasions when I’ve managed to get through to reception, they say they will pass on a message and the service dept will get in touch. They never do. On one occasion when my car was in for an update, the only member of staff in the showroom was a lovely cleaner who made me a coffee. I have spent the past week trying to make contact about a potentially serious issue with my car. I have phoned many times and used the live chat on the main dealer website but to no avail. Tomorrow I will go into the garage to see if I can find any staff members. As the phone continually diverts to different numbers and no one answers either there are no staff or they can’t be bothered to answer the phone. I am seriously considering getting rid of the car and finding a dealership who looks after their customers.
2026年9月11日
自発的なレビュー
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hi Jackie,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Ian.
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Very Efficient
2026年9月7日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
It is a good dealership
It is a good dealership. You get the amazing experience but you must also accept that you you pay for the services!
2026年9月5日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Good Morning/Afternoon
Thank you for taking the time to leave us a review.
We appreciate your feedback and are pleased that aspects of your experience met with your expectations.
To better understand your perspective and understand the ways in which we can improve, we welcome you to contact our Customer Services team via help@evanshalshaw.com.
Thank you
Evans Halshaw Brand– Customer Services
Work completed on the day and was kept…
Work completed on the day and was kept up to date on progress and what wanted doing
2026年9月3日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
was in for MOT
staff are friendly and welcoming, was in for MOT waiting, 11/2 later car was ready , and it past :)
2026年8月28日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello,
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Service and MOT a little confused and confidence in EH a little eroded
Health check video poor and only focused on tyres and brakes, previous health checks had been thorough and high quality.
Confused on what vauxhall service plan actually covers and what extra we must pay for.
Confused over what work was actually done.
Had problems with car after buying from EH 1 year ago, yes they fixed but had previously tried to charge for the repair, vehicle had full service history and last serviced by EH but now want over £1200 to fix.
Wet belt was fine 1000 miles ago now needed changing, was this due to age or deterioration?
Cost of wet belt replacement was acceptable but took less time than was quoted, has it been done correctly?
A little loss in confidence in EH
2026年8月28日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Neil,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Just friendly staff
Just friendly staff, from start to finish, which as a customer is what helps.
2026年8月20日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Stephen,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Samantha,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
did not take long with the mot.
2026年8月19日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Service/Mot
They always greet you with a smile and a may we help you. Once you have booked in they keep you well informed on the progress of your vehicle, and if something showsa up that was not expected they always contact you giving a full explanation and price if this is required to be done there and then , they never just do them without your approval.
2026年8月18日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Marilyn,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Hull West Customer Services
The service personnel were efficient…
The service personnel were efficient and friendly especially Luke but the parking was horrendous, no spaces had to park in front of other cars.
2026年8月13日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Vauxhall Hull West Customer Services
great service as always
2026年6月8日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Julian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Hull West Customer Services
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello Trevor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Hull West Customer Services
Great service as always
Great service as always, Vicky and the team are always happy to help. I needed a loan car to at short notice which Sean the Head Of Business arranged for me. My car was serviced, it had a vehicle recall. When I arrived to collect my car it had been cleaned as well. Fantastic.
2026年7月31日
Evans Halshaw - Vauxhall, Peugeot, Leapmotor and Chery Hull からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Hull West Customer Services
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