Had a great experience buying a pre-reg June 2024 Vauxhall Vivaro Prime L1 2.0 litre Diesel for our window cleaning business. Went to view van on Monday afternoon at Evans Halshaw Shiremoor and drov... もっと見る
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Our car was collected from our home for its annual service and MOT. Leanne from Evans Halshaw at Shiremoor arranged everything and kept us updated. She also set up a service plan for us. During the af... もっと見る
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Sales lady pleasant and friendly, although does not return calls or replies to emails. Collected 1 year old car today, not valeted internally to a good standard; once drove home had to give it a good... もっと見る
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Efficient, friendly, helpful staff. Recall arranged easily n with speed. Although received a different courtesy car as previously been informed, car replacement easy to drive n a new experience for me... もっと見る
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企業情報
当該企業による記述
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
連絡先
New York Road, Shiremoor, NE27 0TS, Newcastle upon Tyne, 英国
- 0191 259 7200
4.5
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jenny’s red Corsa
Hi Jenny Craig here. Just want to say a big THANKYOU to all the Team at Shiremoor for once again helping to keep my amazing 15 year old Vauxhall Corsa on the road. 🚘
For me it gives me confidence to have my car serviced and repaired by a totally professional group of staff, Mechanical Engineers , and Reception staff who keep me informed every step of the way.
Thank you to everyone . Great Team
2025年5月9日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Jenny,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you are happy with the service you received and that you appreciate the professionalism of our team.
We strive to ensure that all of our customers receive the best possible service and are committed to keeping you informed every step of the way.
Evans Halshaw Customer Services
Very Disappointing
Not a good experience with EHS had the car over a month (warranty work) i understand that a part was on back order and eventually sorted, customer service girls were great after a few phone calls and the updates were great. on picking the car up (absolutely filthy) took the car home and within 48 hours and less than 40 miles later the engine management light was back on, booked the car back in for diagnostics (not holding my breath unfortunately), i think the dealer principle needs to up his game regarding issues but still waiting for a reply to an email sent 6 months ago.
2025年5月7日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Brent,
We understand your frustration with the recent experience.
We appreciate your feedback and will use it to improve our service.
We are committed to providing a positive experience for all our customers.
We are sorry to hear about the issues you encountered with your vehicle and the delay in receiving a response to your email.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
my car was due it's first service and…
my car was due it's first service and as with my other mobility cars it got picked up and then returned to me and as usual the lady that sorted my car was very friendly and explained every thing to me first class customer service 100/100
2025年5月9日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi David,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received and found the staff to be friendly and helpful.
We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services
Fantastic service nothing was too much…
Fantastic service nothing was too much trouble Justin McLeod made the whole experience so easy would highly recommend
2025年5月5日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Julie,
Thank you for your kind words and 5-star rating.
We are thrilled to hear you had a positive experience and appreciate your recommendation.
We will share your feedback with Justin.
Evans Halshaw Customer Services
I turned up with a problem with my…
I turned up with a problem with my washers this morning, expecting to have to book it in. The receptionist (sorry I didn’t get your name) was so helpful and immediately went to see if anyone could see to it. A lovely man called Peter came to look at my car and sorted the problem straight away. He was very professional. Just wanted to say a big thankyou!
2025年4月26日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Caroline,
We are so pleased to hear about your positive experience.
It sounds like you received excellent service from our team. We are proud of our staff and their commitment to providing exceptional customer service.
We are delighted that Peter was able to resolve your issue promptly and professionally.
Thank you for taking the time to share your feedback.
Evans Halshaw Customer Services
MOT Test
MOT
Car was booked in for vehicle inspection and MOT, mechanic sent us a video of inspection and advised work which was required along with the cost. Hailey was friendly and efficient and kept us informed of the timescales and increased insurance cover for the courtesy car due to the car having to stay overnight. Would recommend using this garage again. 😀
2025年4月23日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Helen,
It's wonderful to know that our mechanic provided a clear and informative video inspection, and that Hailey was so helpful and efficient in keeping you updated throughout the process.
We appreciate your kind words about our courtesy car service as well. We strive to provide our customers with the best possible experience, and your feedback is greatly valued.
Evans Halshaw Customer Services
Charlie and Sophie’s service was first…
Charlie and Sophie’s service was first class. Credit to the company.
2025年4月9日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Alex,
We are delighted to hear about your positive experience with Charlie and Sophie, their dedication to providing excellent service is truly appreciated.
Evans Halshaw Customer Services
Charlie’s communication is a credit to…
Charlie’s communication is a credit to Evans halshaw.
Made the process of buying a car remotely painless and stress free.
2025年4月10日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Oli.
We appreciate your kind words about Charlie's communication.
We're committed to providing excellent customer service and strive to make the car buying process as smooth as possible.
Evans Halshaw Customer Services
Great experience
Had great service when buying my car very helpful and friendly and a easy experience
2025年3月30日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Katie,
We are delighted to hear you had a positive experience buying your car.
We appreciate your feedback.
Evans Halshaw Customer Services
Absolutely Fantastic Service From Start…
Absolutely Fantastic Service From Start To Finish By Carl Would Highly Recommend 1st Class Service A++++++
2025年3月28日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Gavin,
We're delighted to hear you had a positive experience with our service.
We're thrilled that you found our service to be first-class.
Evans Halshaw Customer Services
Excellent service received
Excellent service received. I had my car in for a service and MOT at the Shiremoor. It’s the first time I’ve been to this garage. I was very impressed by the service provided. Booking in was easy. The health check on my car was very comprehensive and I was sent a video of the health check. Having a service plan, helped spread the cost, so I didn’t have anything to pay at the time. My car was washed prior to me picking it up. I’d highly recommend this garage.
2025年3月26日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Kevin,
We are thrilled to hear that you had a positive experience with us, especially during your first visit.
We appreciate your feedback about the ease of booking, the comprehensive health check, and the video update.
We are glad that you found the service plan helpful and that you were pleased with the car wash.
We strive to provide our customers with the best possible service.
Evans Halshaw Customer Services
Bought a car from Elliot at Evans…
Bought a car from Elliot at Evans Halshaw Shiremoor. We are so pleased with our new purchase. Elliot was so helpful and made our experience so simple. Great service.
2025年3月27日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Philip,
We are delighted to hear that you are pleased with your new car and that you found Elliot to be so helpful.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Staff are very knowledgeable and…
Staff are very knowledgeable and friendly
My car is always clean and the whole experience is hassle free
Highly recommend Evans Halshaw Shiremoor
2025年3月25日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Liz,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you were happy with the service you received.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Great Service Experience
Everything went really smoothly for the recent service of my Vauxhall Astra. I dropped the car off early in the morning as arranged, and picked it up later in the afternoon. All the staff I spoke to were very polite, and the lady who looked after me on the day (Hayley) was most caring, walking me to my car for collection. The car received a complimentary wash and vac, and I was pleased someone took the opportunity to clean the inside of the windscreen - which certainly needed doing! Thank you!
2025年3月21日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi James,
Thank you for your kind words and five-star rating.
We are pleased that you found the service to be efficient and that the staff were polite and helpful.
We appreciate you highlighting the complimentary wash and vacuum, and the attention to detail in cleaning the inside of the windscreen.
Evans Halshaw Customer Services
Excellent service at Shiremoor Evans…
Excellent service at Shiremoor Evans Halshaw garage. Serviced and M.O.T at the garage. Kept in touch and staff lovely and helpful 👍
2025年3月20日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Mrs Knox,
We're delighted to hear you had a positive experience at Vauxhall Shiremoor.
We appreciate your feedback and will share it with our team.
Evans Halshaw Customer Services
Our motability car was due a service so…
Our motability car was due a service so took car in. Staff were friendly and knowledgeable.
2025年3月18日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Helen,
We are pleased to hear you had a positive experience with our service and found our staff friendly and knowledgeable.
Evans Halshaw Customer Services
Excellent customer service
Took our motability car in for a service and to get other things done. Staff were friendly and professional as always. We received a courtesy car. The member of staff help me with the forms especially when I couldn't find my insurance certificate on the motability app. We have no problems from beginning to end.
I would definitely recommend this garage as the customer service is excellent.
2025年3月7日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Alison,
Thank you for your kind review and for taking the time to share your positive experience.
We are delighted to hear that you found our staff to be friendly and professional, and that you were happy with the courtesy car provided.
We appreciate your feedback and are glad that you found our service to be helpful, especially when assisting you with the forms.
Evans Halshaw Customer Services
Excellent customer service!
Excellent customer service from Elliot. I turned up with a query about a car I’d seen online at an Evans Halshaw garage further down the country. Elliot made the whole process super easy by quickly arranging for this car to be reserved and then assisting with the whole buying process, as well as part exchanging my old car. Thanks for all the help!
2025年3月12日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Jay,
We are delighted to hear that you had such a positive experience.
We are glad you found the buying process to be easy and that you were able to part exchange your old car.
We strive to provide excellent customer service and are happy to hear that Elliot met your expectations.
Evans Halshaw Customer Services
Service and MOT
Our car was collected from our home for its annual service and MOT. Leanne from Evans Halshaw at Shiremoor arranged everything and kept us updated. She also set up a service plan for us. During the afternoon we were sent a vehicle health check and our car was later returned - much cleaner than when it left! We were happy with the approachable, efficient and friendly staff, especially Leanne.
2025年3月11日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Angela,
Thank you for your kind review.
We are delighted to hear that you had a positive experience with us, especially with the convenience of our pick-up and delivery service.
We appreciate your feedback and are glad that you found our Leanne to be approachable, efficient, and friendly.
We strive to provide our customers with the best possible service.
Evans Halshaw Customer Services
Excellent …
Great experience with shiremoor Vauxhall getting a motobility car the service is excellent
2025年3月8日
自発的なレビュー
Evans Halshaw - Vauxhall Shiremoor からの回答
Hi Bev,
We are delighted to hear you had a positive experience at Vauxhall Shiremoor.
We appreciate your feedback.
Evans Halshaw Customer Services
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