Omg what an amazing service from EV hero,s. Both young men were extremely helpful polite & friendly. Arrived early than expected, was installed in half the time expected . Talked me through everythin... もっと見る
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Company were responsive, quick to install and tidied up afterwards. BUT the Evec charger that they recommended, or probably more specifically it's software, is awful. It loses pairing and tells me... もっと見る
A great experience from start to finish. Phone contact was professional and to the point with a clear explanation of time scales and next steps. Conor knocked it out the park with the install. To... もっと見る
Kyle, the electrician turned up on time went through the best position of the charger very informative and helpful. Finished the job extremely professionaly Went through the app on completio... もっと見る
企業情報
当該企業による記述
EV Charge Point Installations - We install all leading charge point manufacturers at both residential and commercial Installations.
連絡先
5 East Terrace Business Park, Euxton Lane, Euxton,, PR7 6TB, Chorley, 英国
- 01257 826601
- enquiries@evheroes.co.uk
- www.evheroes.co.uk
4.6
優良
530件のレビュー
顧客にレビューを依頼しています
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Professional Ev charging installation
Brilliant Ev experience…Paul the engineer was polite and professional, excellent in every way ..very neat and tidy too , the installation in my opinion was seamless , I would wholeheartedly recommend this company 👍
2026年7月6日
自発的なレビュー
Fast and competent service.
Fast and competent service during installation. After service team helpful and supportive. Would recommend
2025年11月4日
Evheroes からの回答
Hi Michelle, thank you for your 5-star review, we really appreciate it.
We are pleased to hear you were happy with the fast and competent installation service, and that our aftercare team have been helpful and supportive. It is great to know you would recommend us, as that is exactly the level of service we aim to deliver every time.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Very good fitter
Very good fitter, informative, took his time, very clean and tidy. Made sure we understood everything befoore he left
2026年4月14日
Evheroes からの回答
Hi Nicola, thank you for your 5-star review, we really appreciate it.
We are pleased to hear our engineer provided a professional, informative and tidy EV charger installation, and made sure everything was clearly explained before leaving. That is exactly the level of service we aim to deliver every time.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
EV installation
Had a home EV charger point fitted by EV Heroes at Chorley. Their customer service from start to finish was exceptional from both Rebecca who advised and organised the installation to Ellis who was the engineer who installed the charger. Their attention to detail was very important as this was my first EV, which meant I was a complete novice.
Highly recommend EV Heroes 👍
2026年4月9日
自発的なレビュー
Evheroes からの回答
Hi Mark, thank you for your 5-star review, we really appreciate it.
It is great to hear that you were happy with the service from start to finish, and that both Rebecca and Ellis provided clear communication and excellent support throughout your EV charger installation. We understand how important attention to detail is, especially when it is your first EV, so it is good to know everything was made straightforward and easy to follow.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Brilliant service
After being let down by another company, I saw great reviews for Evheroes and decided to purchase my charger through them. Quoted a great price by friendly customer service and an installation date within a week. The electrician that installed my charger was professional in his work and explained everything in detail. I would recommend using evheroes if you require a charger. Thanks
2026年3月17日
自発的なレビュー
Evheroes からの回答
Hi Haydn, thank you for your 5-star review, we really appreciate it.
We are delighted to hear that after being let down elsewhere you chose EV Heroes and had a positive experience from the outset. We are pleased you found the pricing competitive and the customer service friendly, and that the installation was arranged quickly. It is also good to know the engineer provided a professional installation and took the time to explain everything clearly.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Using EV Heroes was a good experience
Using EV Heroes was a good experience. Rabecca who answered the phone and took me through my order was excellent both efficient and professional. Ellis who came and fitted the EV was helpful, polite and kept me fully informated when he woiuld arrie, how long the job would take etc he also walked me through the installation, loading the app etc.
2026年2月18日
自発的なレビュー
Evheroes からの回答
Hi Norman, thank you for your 5-star review, we really appreciate it.
Your comments about your experience with EV Heroes are really appreciated. Rebecca will be pleased to know her support when placing your order was efficient and professional, and Ellis provided a smooth installation, keeping you updated throughout and taking the time to explain the setup and app in detail, so everything was easy to follow.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Fab fast service
Had our charge point fitted last year and received fabulous service from the installer and all staff in the office. Quick, easy process and would highly recommend to anyone.
2026年2月16日
Evheroes からの回答
Hi Danielle, thank you for your 5-star review, we really appreciate it.
It is great to hear you had a quick and easy experience when having your charge point installed, and that both the installer and our office team provided fabulous service throughout. Feedback like this means a lot, especially knowing the whole process felt smooth from start to finish.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
I enquired for an ev installation in a…
I enquired for an ev installation in a new house in Q4 and then wanted installation now in Jan 2026 after buying a house for which completion was 20/1. the installation date was 22/1 am. allegedly 8am but non specific. I requested on multiple calls that this should be passed to the EV installation company who are not to be names as we have paid EV heroes. the installer was supposed to call or text or both on the day today. this did not happen. Subsequently EV heroes said later in the morning an engineer would be at the property about 30 minutes late. Following this 20 minutes later the installation company called to say no engineer would be on site. I really pleaded with them pls can they come back later on 22/1. they only offered 23/1 10am which is the move day and I cant be in 2 places at the same time so I requested a later time say pm on 22/1. the answer was no. No real apology or compensation for the issues from ev heroes or the installation company. The installation has now moved to 2/2 which is terrible as I am away from 28/1 and my partner is not back at the property until around 1/2 so we could not agree an earlier date. EV heroes are no heroes. It has been a nightmare from start to finish today. a weak verbal apology and no compensation for the failure to complete the task today and they have been paid in full earlier in Jan 2026. I dont like to be forced to write such a poor review but it reflects what has actually occured.
2026年1月22日
自発的なレビュー
Sales team very helpful
Sales team very helpful, discovered a minor issue with instalation. Didn't bother bringing this to their attention, drilled right through single skin, brick built garage wall for the entire cable run. Sorted the software problems direct with the charger manufacturer
2025年10月1日
Evheroes からの回答
Hi Stuart, thank you for your review, we really appreciate you taking the time to share your feedback.
It is good to hear the sales team were very helpful during your experience. We are sorry to hear there was a minor issue with the installation and that this did not meet the standard we aim for on every job. We also note your comments regarding the software setup and appreciate you resolving this directly with the charger manufacturer.
If you would like to discuss anything further, or if there is anything we can help with moving forward, EV Heroes are always here to support.
Best regards,
EV Heroes Team
Excellent service from start to finish…
Excellent service from start to finish engineer clean and tidy and explained everything would highly recommend.
2026年1月9日
Evheroes からの回答
Hi Brian, thank you for your 5-star review, we really appreciate it.
We are pleased to hear you received an excellent service throughout, and that the engineer carried out the installation in a clean and tidy manner while also taking the time to explain everything clearly.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Terrible app and usage of app
Fitting etc no problems. The problem starts when I first tried to charge my car (it was brand new at the time 24plate). Every time I tried it would not charge, I phoned up they couldn’t answer why it wasn’t charging and would get back to me. When they got back they said because it’s a new electric car they need to be woken up, so I had to enter 2 start time e.g. 11:30 then 11:34 which worked, but I have to do this every time I want to charge the car. My biggest problem is the app itself layouts not user friendly. There is no or doesn’t seem to be a button where you can press and charge right away no schedule needed. I phoned EV heroes who didn’t have a clue of what to do then transferred me to someone but no one answered. Sorry to be negative but very poor service
2026年1月9日
自発的なレビュー
Great service !
Great service from the initial phone call to the install date.
Installer was very professional and tidy.
Thanks Evheroes
Paul
2025年12月4日
自発的なレビュー
Evheroes からの回答
Hi Paul, thank you for your 5-star review, we really appreciate it.
We are delighted to hear the experience was positive from your initial phone call right through to the installation, and that the installer carried out the work in a professional and tidy manner. We will make sure your kind comments are passed on to the team.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
EV Heroes and Conor
EV Heroes and especially Conor that came to our house today was a true professional. He took great care in ensuring the charger was installed with the least amount of internal cable on show as possible and took great care as if it was his own home. He was courteous, polite and tidied up everything before he left. A true credit to EV Heroes! Well done 👏
2025年11月28日
自発的なレビュー
Evheroes からの回答
Hi Richard, thank you for your 5-star review, we really appreciate it.
We are pleased to hear your experience with EV Heroes was so positive, and that Conor delivered a professional installation with great attention to detail. We are pleased he took the time to ensure the cable run was kept neat, worked carefully throughout, and left everything clean and tidy before finishing the job.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Very prompt and friendly service
Very prompt and friendly service. Installed our charger within 2 weeks, they were happy to answer any questions beforehand and helped us to apply for the grant.
2025年11月17日
Evheroes からの回答
Hi Kirsty, thank you for your 5-star review, we really appreciate it.
It is great to hear you were happy with the prompt and friendly service, and that the installation was completed within two weeks. We are also pleased the team were able to support you with your questions beforehand and help guide you through the grant application process.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Great customer service!
Absolutely fantastic experience and excellent service, 100% recommend! Right from initial contact to installation, everything went smooth and was sorted as promised.
2025年10月28日
Evheroes からの回答
Hi Mohammed, thank you for your 5-star review, we really appreciate it.
We are glad to hear you had such a fantastic experience with EV Heroes and that everything ran smoothly from initial contact through to installation. We are pleased the process was delivered as promised and met your expectations throughout.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
Best customer experience ever
Can not recommend this company highly enough, I never normally write reviews however had to as the customer service was arguably the best I’ve ever received.
Call centre , knew there stuff technical and booked an appointment in straight away , prompt responses on WhatsApp when I had few questions pre install . Engineer turn up exactly on time , explained everything workmanship excellent tidy & neat install no rubbish left , gave demo on app.
This company has definitely got it right . Great Ethos running throughout the business Will recommend to everyone I know .
2025年11月6日
自発的なレビュー
Evheroes からの回答
Hi Paul, thank you for your 5-star review, we really appreciate it.
We are delighted to hear such positive feedback about your experience with EV Heroes, from the initial contact and booking process through to the installation. We are pleased the team were able to provide clear technical support, quick responses to your questions, and that the engineer arrived on time, carried out a tidy installation, and took you through the app setup and demonstration.
Comments like yours really mean a lot to the whole team, especially when the service, communication, and installation all come together as intended.
If you or anyone you know is considering a home EV charger installation, EV Heroes are always here to help with a reliable, high-quality service from start to finish.
Best regards,
EV Heroes Team
250 year old house with an Ev charger install
Not the easiest of installs to do due to the size and complexity of the building but install is now in and all working as it should.
Maddison helped to overcome some issues we ran into and accommodated our limited availability to be home at times .
2025年10月22日
自発的なレビュー
Paul was great
Paul was great! Helpful and efficient - communicated with EV Charger company to get box active and got us set up.
2025年10月30日
自発的なレビュー
Fast very helpfully friendly
2025年10月1日
Overall good experience
Good quick service for installation.
Unfortunately my charging unit failed on the first usage. I had three further call outs one for assessment and another two for replacement of the unit and then the circuit breaker switch.
I think I was just unlucky but overall a good experience with communication and happy with the unit I selected and the app and advice I received.
2025年10月2日
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