EWT Water レビュー 616

The service is excellent and affordable . The quality of the drinking water is first class and certainly superior to (even the most expensive) bottled variety . I am a very satisfied customer.

Thomas ( Installation Engineer) & Abbie ( from Office) was very helpful and explained in detail the suitable product required for our house. Thomas was being very honest and helpful and explained the Pros and Cons of the Softner and RO's. In addition Abbie ( from their Office) was very helpful in organising a quick appointment for the installation of the water softener system for our house. Would recommend.

Excellent customer service. I spoke with Abbie and she couldn't of been more helpful. Vwry polite and great customer service. Thanks Abbie . Aoife Thornton

I had a great experience with EWT. It was lovely to coordinate installation with Abbie. Very professional.

I have been dealing with EWT water solutions for years. Their service is outstanding.
Abbie is always so helpful

I can't get any response ! I booked a service on 16/1/23. Received a text 2 days later with a date. I responded to say I needed to reschedule - heard nothing. Opened up a 'ticket' on the site requesting a new date - supposed to receive response within 24 hours - nothing .Opened up chat line dialogue - spoke to 'rep' last week - told would have a new date within 48 hours ! 10 days later - still no response.

Good water softener. We have had it for year. I just booked our annual service appointment through Abbie.

Mathies Rasmussen

I’ve had this company coming to my house for the last 4 years servicing my water system. Every time I call up I get very friendly customer service. This time I spoke with Abbie. Very friendly and helpful and Ross the engineer was in and out no mess and very helpful explaining what he’s done. Can’t recommend enough.

From the start, I've had a positive experience with EWT.
Installation was timely, quick and the engineer was very professional. Follow up service is good apart from some booking delays.
Customer service is great and Abbie was very helpful to resolve my issue.

The customer services was excellent. Quick response.

After a worrying period of overdue device service, I appealed to EWT and was answered on the same day by Abbie.
Not only a reaction, but a proposal to arrange for a service call within a few days. A further query, received an almost instant time scale.
This standard of service, is rather a novelty to EWT. A guarantee that this customer will happily remain.
John Campbell

Following good advice and guidance from Deirdre in the EWT office, we decided to replace an old softener which was approx. 20 years old with a newer more compact unit complete with drinking water filtration unit. The engineer Vladimir arrived on time, was extremely professional, helpful and tidy. I would highly recommend EWT.

Great service and customer service overall. Abbie from Customer service was able to help and answer all my questions and queries regarding my order. I will definitely recommend getting a water softener from this company.

I have recently contacted EWT water solutions for installing a water softener and a filter for solving our hard water problem at our home. They are very helpful whenever I reachout to them. I was speaking to their customer support Engineer Abbie for couple of time for all my queries regarding the water softener and she was very helpful throughout.

Lovely customer service experience, Abbie really did everything to investigate and resolve our issue.
Many thanks,
Kriszti Varga-Werner & Zoltan Varga

I have had the EWT water system and need filters. Abbie was very helpful and arranged for a service that was due . Thanks again Abbie for your help and professionalism. Regards Irina

We have the water softening system and drinking water tap. All works perfectly. Abbie helped me book the service. Brilliant customer oriented. Would recommend. Kind regards, Inese Jonane

I would highly recommend EWT water Softner for house holds. Excellent customer sale support (Abbie) and quick turnaround on the booking with clear informations.

Thanks EWT team,
Vinoth Ramani

I contacted EWT to transfer my old water filtration system to a new one, the response time was excellent and the service quick and easy with also an easy option payment plan, i wanted a smaller machine to fit under the sink I also received €100 discount to replace my old machine, thanks to Abbie and the team at EWT.

I have had an EWT water softener now since approx 2005 which has worked without any issues. The engineer called out today for routine service and he went above and beyond to help me as my water softener is not repairable due to it being so old. He contacted Abbie on my behalf and Abbie then contacted me within 10 mins. I am now already being set up with a date for a replacement. Abbie and all the team at EWT are always professional, friendly and very helpful.
Thank you to all the team. Celene McGrath