Fastlane Paint & Body Ltd レビュー 

Im very disappointed with the company!
After the first visit, the car looked worse than before. The second visit on the day of collection turned out that the car was not ready again! No contact with the people responsible for all this (total ignorance and lack of respect for the client).

I asked for a diagnostic review as I had a warning light about my tyres. I could not see anything wrong with my tyres so I asked for a diagnostic check.The mechanic checked everything and spotted that my car's computer was showing 15 in wheels when the car was actually fitted with 16 wheels. He corrected the mistake. My car was otherwise in perfect condition which was good to hear.
Apologies for forgetting the young mechanic's name (he was ex army)
I will use the firm again - many thanks.

PLEASE DO NOT SEND YOUR CAR HERE FOR BODY REPAIRS!!! I put my full trust in this company because this was a Mercedes approved garage and insurance recommended. They kept my car for one month but when I received the car although they said the job was complete, the tyre and alloy wheel was not replaced yet they were claiming it from the insurance. They had to come to my home address the next day to fix the tyre after complaining which they could've done in five-minutes. Extremely disappointing!!!

I had the misfortune of having a brick thrown at my car by some kids from a bridge. Axa, the insurance company were dreadful to deal with. Their appointed car fixers, Vizion were dreadful to deal with so Mercedes put me in touch with Fastlane who have been nothing but INCREDIBLE. Their service has been second to none and the communications from Ned throughout have been top notch. I'd thoroughly recommend Fastlane and their workmanship on the car has been excellent. Thank you so much for all your help!

I am in utter shock, My car was initially booked with them to get for repairs, the understanding would be that i could cancel anytime. No documents was signed nor was there any mention of anything about should i not wish to proceed with the repair via them that i or my insurance would be penalised, no contract or agreement signed. I was initially advised through Anil that the appointment had been cancelled due to AA offering my Cash in Lieu. I called AA and they cash in lieu settlement to which i agreed, they previously advised they were looking at the possibility. Unfortunately now, they are trying to charge my insurance for parts stating they cannot be returned, although, they are Mercedes bodyshop within there own shop, they state the parts are non returnable, which is complete shock to me, as any other bodyshop or garage are able to return the parts. AA offered me cash in lieu and i accepted, they proceeded, for me to find out a day later that they cannot offer this as Anil from Fastlane sneakily emailed AA they had to pay for the parts. I am disgusted that they have tried to charge AA for parts although no agreement was signed, nor was i ever informed that if i cancel the appointment i would penalised. No money was given in advance either. They are just trying to penalise me for cancelling the job as they are unhappy i did not use them through my insurance. UTTERLY DISGUSTING BEHAVIOUR FROM ANIL AT MERCEDES BENZ COLLINDALE.

It’s been quite awhile for having this company service for my bumper after our car got scratched by the other.

I thought I wrote a review but not sure where did that gone.

Many thanks to Jose for his prompt follow up. Super great communications without any complain. And the work, I was amazed when I got my car back! Flawless and clean like new!

Highly recommended!!!!

Following a really bad insurance body work job, I insisted on getting my MB B class to be fixed by Fastlane, closely associated with MB.
What a joy was this. Personal communications, didn't even need to enquire about status - they always kept me in the loop, and if any delay - they informed me promptly. Mainly - great work, and attention to the details. Utterly happy, and thanks Chris for all your help.