The most useless company I have ever encountered. My mother took out a trust with Fidelis, but sadly she had equity release on the property plus a couple of other small debts. I found a mortga... もっと見る
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Professional and knowledgeable at all times. Jessica took the stress from us and kept us informed on any issues and we would definitely recommend their services. Friendly and approachable on any queri... もっと見る
Helpful understanding patient. Faced with a form to complete which at 86 I found difficult ,a. Phone call to Chelsea Constantine soon put me at ease as she patiently took me through each step till... もっと見る
Can’t rate Fidelis Legal Services high enough. It makes me feel good to know that the Trust written by Fidelis Legal Services will ensure my partner can stay in our home after I die, even though we’re... もっと見る
企業情報
Fidelis Legal Services Limited について
当該企業による記述
It is our vision that all aspects of Estate Planning; Wills, Trusts, LPAs, and Estate Administration / Probate Services, should be available and accessible for everyone. Many hard-working families are either unaware, or simply do not believe that they have an Estate worth protecting for their loved ones. We believe that it is these members of the public who should benefit most from the services we provide.
All our services are provided in-house, which allows us to provide a ‘one-stop-shop’ in Estate Planning, without outsourcing to any third party. While this ensures that our clients receive the same high standards of service in all areas of their Estate Planning, it also allows us to retain clients for life, and, technically, beyond as well.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 60%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
when the right person handled my case which was Kimberley Holmes.
the person who finally got hold of my case was very good.
easy to deal with,great.
Poor
This review was originally removed because it was unprompted. So, I'm now using the 'prompt' I was given!
In August 2025, I finally took steps to get a will prepared. This was with Simpler Law. Now in 2026, I was approached to submit feedback but on Fidelis Legal Services, who allegedly prepare Simpler Law's paperwork. This is somewhat confusing but if both firms share the effort then they can share my review.
To get the ball rolling in August took very little effort. Particulars were taken so that a Family and Estate will could be formulated. This was conducted mid-August. When October had begun I chose to ask for a status update and was informed matters take time given I live in Northern Ireland. Mid-November saw another status request. It seems my paperwork had become misplaced but would now progress. In time, it thankfully arrives but due to personal reasons I cannot progress. December sees my father become very unwell and in January he passed away. Regrettably, on my part the paperwork remains motionless.
As the end of February approaches, Simpler Law reach out. I apologise for my delay and relay recent news. The news is somewhat acknowledged by a hasty employee who did seem more pre-occupied with asking if I can provide feedback, and a request may come from Fidelis Legal Services. The request was received but on the assumption I would be leaving a 5* review. At times, it's wise to sleep on your thoughts.
And I did. There is no 5* review. Simpler Law and Fidelis Legal Services can share this feedback, identically. What began as a simple and smooth process turned unnecessarily lengthy. Matters take time because of where I live? Northern Ireland has hot and cold running water, electricity and postal services! And then my paperwork becomes misplaced? In due course I shall seek another firm to write and replace my will. And no, I do not wish to be contacted.
Very helpful and polite .Good advice…
Very helpful and polite .Good advice and pleasent.PHIL was very good Thanks.
Superb advice and service
Charlotte George has provided me with a truly outstanding servic from the onset. Made me feel at ease and so comfortable with her very professional attitude and help. Thank you!!!
Neil Ogilvie
Great advice and service
Charlotte has been excellent in the advice she has given us. She answered all our questions and communicated effectively. It is a difficult experience to face, but she made it much easier. I would highly recommend her for her personability and her expert knowledge.
Charlotte was very informative…
Charlotte was very informative explained everything in very clearly she came very well presented and very polite
Efficient and courteous service
Charlotte from simpler law
Charlotte was pleasant, thorough and easy to talk to. She explained everything well and checked that we understood what she was saying.
Lovely person and extremely knowledgeable in her field.
Simpler Law agreements
Charlotte explained all asects clearly, questions answered to our satisfacrion. Good. Experience overall
Very well presented documents, pleasant telephone follow up,very good experience all round.
Very well presented documents, pleasant
The Representative Ayyaz today…
The Representative Ayyaz today explained very clearly and was extremely helpful in carefully going over all we need to know.
Good professional friendly service with…
Good professional friendly service with all documents provided in good time.
we are very happy with the service
we are very happy with this service . very polite phone call .
Excelent value for money
Fantastic Service
I have recently in the past few months been dealing with this company and I have been nothing but impressed. Especially by Georgia who has helped us every step of the way. Nothing has been too much and everything was answered and replied to very swiftly. Its always very nerve wracking and sensitive when its come to dealing with these types of things but with this company they were professional and sensitive with us. Its 10/10 for us and highly recommend to anyone!
Very good service.good on phone.good at…
Very good service.good on phone.good at explaining things.you felt very relaxed.and very deficient.
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