The most useless company I have ever encountered. My mother took out a trust with Fidelis, but sadly she had equity release on the property plus a couple of other small debts. I found a mortga... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Professional and knowledgeable at all times. Jessica took the stress from us and kept us informed on any issues and we would definitely recommend their services. Friendly and approachable on any queri... もっと見る
Helpful understanding patient. Faced with a form to complete which at 86 I found difficult ,a. Phone call to Chelsea Constantine soon put me at ease as she patiently took me through each step till... もっと見る
Can’t rate Fidelis Legal Services high enough. It makes me feel good to know that the Trust written by Fidelis Legal Services will ensure my partner can stay in our home after I die, even though we’re... もっと見る
企業情報
Fidelis Legal Services Limited について
当該企業による記述
It is our vision that all aspects of Estate Planning; Wills, Trusts, LPAs, and Estate Administration / Probate Services, should be available and accessible for everyone. Many hard-working families are either unaware, or simply do not believe that they have an Estate worth protecting for their loved ones. We believe that it is these members of the public who should benefit most from the services we provide.
All our services are provided in-house, which allows us to provide a ‘one-stop-shop’ in Estate Planning, without outsourcing to any third party. While this ensures that our clients receive the same high standards of service in all areas of their Estate Planning, it also allows us to retain clients for life, and, technically, beyond as well.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kept me in touch all the way through as…
Kept me in touch all the way through as they were dealing with my business. Very friendly and helpful all the way through.
I used Fidelis for my brother's…
I used Fidelis for my brother's probate,the service and advice was excellent from the start,always keeping me updated, i would not hesitate to recommend them and I would definitely use them again.
Probably good firm
Not always quick to carry thru' communication with customer but perhaps this is isolated incidences. Was surprised to find that Fidelis has been charging the monthly fee for the last year to "manage" our trust (from the date we first agreed a trust with them and yet it still hadn't been finalised up till a few months ago.) (I must point out tho' that some delays in communication had in part been down to myself as I had been in hospital for 2 separate operations during last year ) However, at times expected paperwork did not arrive when it should have. But as already said this may not be the usual practise of Fidelis and other customers may have found it a better experience than ourselves. The rep we finally met when signing paperwork was very pleasant, polite, knowledgeable and easy to talk to. A very good representative for the firm.
Fantastic
Fantastic, great customer service.
Really pleased with how my Will was written and how helpful they were with any questions I had for them.
Very pleased with the assistance i …
Very pleased with the assistance i have been given through the process of setting up my trust. They have handled the work involved very professionally and have been
Very helpful with any questions I had and kept me updated on the progress of the registration
P gallagher
Excellent experience
I used Fidelis Legal Services to deal with my late mother's probate. I called them and was given a range of options. No hard sell was involved. The service and advice was excellent from beginning to end. Another family member is also using them based on my experience. I highly recommend them.
Communication excellent
Communication excellent
Can speak to someone about the case.
Returned calls within 24 hours of leaving message to
Great service from the beginning
Great service from the beginning.
I was worried about sorting my Will out for me and my family, but you made it very easy.
No jargon and professional throughout.
I requested a call from them to talk…
I requested a call from them to talk about a trust that I needed setting up.
I received a call the same afternoon, everything was explained to me clearly and slowly. Which is something that I really appreciate.
I now have my trust setup successfully and I'm happy that what I had considered a major task has jow been dealt with, with relative ease.
Thank you Fidelis
Where very slow to implement my…
Where very slow to implement my policies the girl who started my policy left then nothing happened until I rang up then they sent out a man who didn't know how to sign the documents. Then took an age to finish the signing by another agent then my partners will which was promised free still on going
Helpful and Supportive Attitude
Lauren has been most helpful in updating my trust and liaising with everyone regarding my property sale.
It's always a pleasure to talk to her as she has a most helpful and understanding attitude.
Paul Preece
I have been VERY satisfied in the way…
I have been VERY satisfied in the way Fidelis Legal Services have handled my business…….. especially through the difficult times I was experiencing.
Great service obtaining a Grant of Probate
The person I spoke to ((Linda Voller) was pleasant knowledgeable and reassuring when dealing with obtaining a grant of probate for my husband's estate. She kept me informed of the process and made sure I understood what to expect
Fidelis Legal Services were simply amazing!
Fidelis were amazing and really kept me informed at each stage of the Probate process, so I knew what to expect; even in terms of expected communication.
The cost of their services and method of payment is fair and they showed great interest in ensuring things were done the right way. I would definitely recommend Fidelis Legal Services and I am glad I decided to use them.
Very helpful
Fidelis legal services have just helped me with probate for my grandads estate very helpful and professional, would highly recommend.
fidelislegalservices good job
I found this company to be very professional in their work and knowledgeable in my requirements I had 2 home visits and was fully explained in layman’s terms the best options for what I wanted to do the agents we’re very polite and easy to talk to they got me fully covered in all my requirements Very happy with the service and professionalism Many thanks
Swift and professional service from…
Swift and professional service from Georgia and her team made the whole process as painless as possible. Always on the end of the phone if we had any questions.
Excellent service from them
Hi every time i ring I get excellent service From Chelsea Constantine, we been through couple of years she has been very helpful to us I would highly recommend Fidelis legal services
Very helpful with everything I needed…
Very helpful with everything I needed and the service was excellent. I would highly recommend.
Professional Services
I would like to say thank you to all of the team at Fidelis legal services. After losing both my parents and having to step into the world of wills, probate etc they have supported me in a very professional, supportive and friendly manor. Everything has been explained with great communication via phone and email. I would highly recommend their services.
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