レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Cant get through to customer services EVER. Online Chat is unmanned. They don't answer the phone. This true as of 3 separate occasions trying to contact Filtered Water Coolers. ** Edit: requeste... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Our under counter Borg & Overstrom U1 ambient and cold water dispenser was a wonderful kitchen investment 5 years ago. It gets constant use. Having access to cold filtered water definitely encourages... もっず芋る

5぀星のうち5の評䟡

I needed a replacement cartridge for our drinks dispenser and visited FWC's website. Whilst browsing a text box popped up offering help. As I wasn't sure of model numbers I entered into dialog... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We needed coolers for an event after our suppliers fell through last minute, the guys could not have been more helpful and pretty much made the impossible happen for me by getting coolers sent out rea... もっず芋る

䌁業が回答したした

䌁業情報

  1. 事務機噚修理 サヌビス
  2. ・
  3. コヌヒヌの自動販売機
  4. コヌヒヌメヌカヌ提䟛業者
  5. 絊湯システム提䟛業者
  6. 自動販売機提䟛業者
  7. 容噚入り飲料氎提䟛業者

圓該䌁業による蚘述

As one of the UK’s Leading Suppliers of Drinking water dispensers, Coffee machines, Vending, Boiling taps and accessories, www.filtered-watercoolers.co.uk have built a reputation for quality products backed by an impressive 100-day money back guarantee. Our guarantee means you can buy your products from us, with the confidence of knowing that our products with give you many years of assured use, giving you peace of mind.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

75件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(75)

過去12か月のレビュヌ数: 2ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I recently purchased a water boiler


I recently purchased a water boiler from FWC and I couldn't be happier with my experience. The water boiler heats up water quickly and efficiently, making it easy for us to prepare tea and other hot beverages. Solid 5 stars!!

2023幎3月16日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Zulki,

Thank you for your 5 star review and feedback, delivering exceptional products backed up with excellent customer service is a fundamental part of how we operate here at FWC. Once again thank you for your custom.

Many Thanks
Team FWC

5぀星のうち5の評䟡

I recently bought a snack machine from


I recently bought a snack machine from FWC and I'm impressed. It arrived in great condition, is well built, and offers a good variety of snacks. Customer service from FWC has been excellent as well. I highly recommend them for anyone looking for a quality snack machine

2023幎2月18日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Hamza,

Thank you for your 5* review, we are happy to hear you are impressed with the snack machine and our customer service.
We will pass on your feedback to the team. Thank you for your custom.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Chris is awesome!

Thank you guys! Chris was absolutely brilliant during the whole process. Absolutely love our new vending machine in the warehouse! Definitely will be using FWC again for all our hydration needs.

2023幎1月27日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Zohaib,

Thank you for your 5* review, we will pass on your amazing feedback to Chris and the Team.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Fantastic Service by FWC

FWC team have been fantastic in helping me choose the right water cooler for my office. Mark showed me a range of water coolers that would suit best, in the end I went for the Borg B4. Thank you once again guys! We love it!

2022幎12月3日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Naima,

Thank you for your 5* review, we will pass on your amazing feedback to Mark and the Team.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Great service and non pressure sales

Came here to say that Chris provided an outstanding service. I wanted a water cooler for my gym and wasn't sure on what to go for but Chris advised on the best product and service plan to get me up and running.

He was happy to answer all my questions and I never felt pressured to buy.
I would highly recommend filtered water coolers based on the service provided by Chris and the business.

2022幎8月17日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Harps,

Thank you for your 5* review, we will pass on your amazing feedback to Chris. We wish you all the best with the opening of your gym.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Was an absolute pleasure start to


Was an absolute pleasure start to finish with my purchase thanks to the help of Gurps and his professionalism

2022幎8月1日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi,
Thank you for your 5* review, we will pass your positive feedback to Gurps.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Friendly

Friendly, helpful - good customer service checking it was all okay. Swift delivery.

2022幎7月8日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Nathan,

Thank you for your 5* review, our aim is to ensure we deliver an exceptional customer experience. We will pass your kind words over to the team.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Brilliant service

Very good service very polite and very helpful Thank you

2022幎5月20日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Gunay,

Thank you for your 5* review.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Gurps

Gurps, was very polite, informative and friendly with his call to me today.

2022幎5月19日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Jane,

Thank you for your 5* review we will pass on your kind words to Gurps.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Made the impossible happen!

We needed coolers for an event after our suppliers fell through last minute, the guys could not have been more helpful and pretty much made the impossible happen for me by getting coolers sent out ready to go overnight. Although it's not a service they usually offer, after they head my predicament they were so helpful and found the perfect solution for me with items they happened to have in storage. Everyone I have spoken with has been insanely lovely and made the entire process very simple. Would happily work with them again.

2022幎5月10日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Megan,

Thank you for your 5* Review, our aim is to ensure we go above and beyond for our valued customers. We will pass on your feedback to the team.

Many Thanks
Team FWC

5぀星のうち5の評䟡

Outstanding!

Outstanding products! purchased a Bean to Cup Coffee Machine and Water-coolers for our office. Great knowledge and exceptional customer service, the team really helped me with my purchase and installation from start to finish. Thank you once again!

2022幎4月28日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Mon,

Thank you for your 5* review, we are over the moon you are happy with our products and had a great customer experience.

Many Thanks
Team FWC

5぀星のうち5の評䟡

WATER COOLERS

THE ITEM ORIGINAL IN QUESTION WASNT IN STOCK AND NOW OBSOLETE. CHRIS SENT OVER A DATASHEET/SPEC OF THE ONE CLOSEST TO THIS.

VERY HELPFUL AND A QUICK TURN AROUND.

WILL USE AGAIN IF NEEDED.

2022幎4月26日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hi Mike,

Thank you for your 5* review, we will pass over your positive feedback to Chris.

Many Thanks
Team FWC

5぀星のうち5の評䟡

FWC have supplied our office with cold


FWC have supplied our office with cold filtered water, coffee and hot chocolate for almost 3 years now. Nothing is too much trouble and the machines receive regular servicing to check they are running perfectly. Thanks again

2022幎3月9日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Thanks for the honest review Andy , we love ❀ everyone to tell us when we are doing the right things which make their businesses a better place to work!!
Enjoy Team FWC

5぀星のうち4の評䟡

Overall a good experience with FWC

We had an overal good experience with Filtered Watercoolers. Harkesh was very polite and helpful! Sadly, there is need for improvement in terms of commuincation. I emailed 1 day asking when an engineer would be arriving to be told we will keep you updated. 1 week later, a random engineer arrives. It would be good to know this in advance to plan staffing etc. Also VAT wasn't added onto an invoice so it wasn't paid, so this held up the service sometime. But the service we did receive was to a good standard.

2022幎2月24日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hello Cieran, thanks for taking the time to write your viewpoints clearly. We appreciate your openness both positive and also development feedback. Kesh has been informed of your rewarding communication and experiences with him during your journey with FWC, you also maybe interested to learn that you have influenced our systems team to make some important changes to the operations procedures which have now been developed to take future customer experiences to another level.

Your query in relationship to VAT this should be clear on all our sales invoices, We had reviewed invoices sent the same and all others included VAT, there must an easy explanation why you could not view VAT, we can only assume this was human error on our side and our apologies for any increased inconvenience caused by this and your team who submitted payment.

Looking forward to hearing back from you and your team on your future trust pilot reviews, if possible we’d also like to hear if the taste of your water has now improved. Thanks again Team FWC

5぀星のうち4の評䟡

Speedy Delivery, not great communication

Speedy delivery but suffered from poor communication at first.

The delivery arrived without communication and we weren't home, which meant it was sat Infront of our front door for a while before somebody came home.

Then multiple calls and emails had to be sent to find out about the fitting, once I got through to the right employee, good communication was received and the fitting went smoothly.

Overall I'd be happy to use them again.

2022幎2月18日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Hello Lewis , thanks for open and honest development feedback , it’s appears you were incredibly fortunate to arrive home to a very expensive investment being left on your doorstep this clearly should not have been dropped this way without your prior knowledge and approval , we have reviewed since and made some
Important changes to prevent this happening again with the designated shipper.

We hope by now you are really enjoying your Investment of the new Borg and Overstrom U1 tap. Thanks Team FWC

5぀星のうち5の評䟡

Great company

Great company. Always helping. Quality coffee.

2022幎2月15日
自発的なレビュヌ
Filtered Watercoolers ロゎ

Filtered Watercoolers からの回答

Many Thanks for your review on the service you have received recently and over the last few years. Team FWC

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