First Serve UK レビュヌ 

178
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Crying tears of joy. Second time this team has managed to fix my old Miele that for various reasons needs to last another 6-8 months at least. Where so-called expensive property managers had given up,... もっず芋る

5぀星のうち5の評䟡

After losing a piece of jewellery inside my washing machine, I called First Serve UK, convinced it was gone for good. However, they didn’t give up and went the extra mile to find it. Ismael dedication... もっず芋る

5぀星のうち5の評䟡

Ismael arrived promptly and explained I needed a new seal fitted. He then came and did the seal fitting and a steam clean. It’s made a HUGE difference to the washing machine performance. Like having a... もっず芋る

5぀星のうち5の評䟡

We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the tec... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家電修理業
  2. 掗濯機・衣類也燥機修理業

圓該䌁業による蚘述

First Serve UK, is a professional domestic appliance repair company based in London and since 2002, it has been our belief that our customers deserve to get top quality service and repairs at affordable prices. We aim to serve every customer with a world-class service experience and we guarantee all work undertaken. We are proud that our professional washing machine repair training programmes have gained recognition from the UK’s top service engineer. We consistently endeavour to find ways to improve our services and more importantly the relationship with our customers. We guarantee to offer the same level of expertise, service and respect to our customers’ friends and family that use any of our services. Get A Second Repair For Free! Not only do we guarantee our washing machine repairs for a full 12-months but if another fault happens on the same machine, we'll come out and fix it for FREE. No Hidden Costs We have a totally transparent pricing policy, which means you'll only pay the callout and diagnostic charge once, even if we have to come back and fit parts at a later date. We also don't charge extra for Saturdays or Sundays - Meaning, the same price 7-days a week.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

178件のレビュヌ

5぀星
4぀星
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2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(178)

過去12か月のレビュヌ数: 7ä»¶

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5぀星のうち5の評䟡

Excellent service & workmanship from


Excellent service & workmanship from Ismael & Abdul. Very adaptable & friendly, & did a fantastic job in fixing the issue within 15 minutes. They are a credit to your organisation & would not hesitate in using your services again.

2022幎11月4日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you so much for the kind words. We're really glad Ismael and Abdul were able to get the issue sorted so quickly and make the whole experience a positive one. They always aim to be helpful, friendly and efficient, so it's great to hear that came across. We truly appreciate your support and it means a lot that you’d be happy to use our service again.

5぀星のうち5の評䟡

Excellent service

Excellent service. Appointment made online. Engineer came and fixed the problem quickly and efficiently. Also identified and rectified a second problem that could have caused an issue down the line. I'm a landlord and this saved a lot of hassle and cost.

2022幎10月26日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thank you for the fantastic feedback. We’re really pleased the online booking process was smooth for you and that the engineer was able to resolve the issue quickly and efficiently. It’s always a bonus when we can spot and sort a potential problem before it turns into a bigger one. Glad we could save you the extra hassle and expense, especially as a landlord managing a property. We truly appreciate your support and look forward to helping again whenever you need us.

5぀星のうち3の評䟡

Late arrival (3h late)

They arrived 3h late at my house (that's 3h after the 3-hour window that they provide), and the service is way too expensive depending on your needs. In my case, I paid 100GBP to get a report stating that my washing machine was not usable.

2022幎10月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Very poor service

Very poor service. My booking was confirmed for an ETA of 11 - 1. At 2pm still no one had called / emailed to say they were running late etc. I called them directly and they were extremely rude and unhelpful saying they can't be driving across the city to suit me when they themselves booked the time slot. Would not recommend using this service.

2022幎10月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Crying tears of joy

Crying tears of joy. Second time this team has managed to fix my old Miele that for various reasons needs to last another 6-8 months at least. Where so-called expensive property managers had given up, these guys persisted, managing conversation with my tenants. Obviously I am not hoping to need their services again, but would use them again any time.

2022幎10月3日
自発的なレビュヌ
5぀星のうち5の評䟡

The team were really helpful and


The team were really helpful and courteous on their visit. We needed to replace the machine and they were able to send me a link and quote for a replacement straight away. They are very responsive and knowledgeable- would definitely recommend them to anyone!

2022幎9月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Ismael was very accommodating on times


Ismael was very accommodating on times and very practical. His colleague who arrived in heavy rain to fit a new door seal was equally impressive. No fuss. Got on with the job. Felt well looked after.

PS maybe the cup of tea and the brownie helped smooth the wheels - well deserved!

2022幎8月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Had a problem with my Samsung washing machine. The engineer quickly identified the issue, made me order the correct spare part online and was able to fix the problem once the spare part was delivered. It was very easy to contact them the first time, and then for the final repair. Overall an excellent service, and at a very decent price.

2022幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Very good service

Very friendly, responsive and efficient service and fixed our washing machine with ease.

2022幎8月3日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for the fantastic review Becca!
We are glad we were able to be of service!

5぀星のうち5の評䟡

Washing machine not draining

V good service- easy to contact and then when came to fix the man was polite and efficient and tidy. This is the second time I’ve used them and would do so again.

2022幎7月26日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Your review is much appreciated Emma, its nice to know we're your trusted engineers!

5぀星のうち5の評䟡

I had a split drain hose on my


I had a split drain hose on my dishwasher. Very efficient and helpful and all fixed in under an hour by a very polite kind man called Ismael

2022幎7月24日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks so much for the review!
We were happy to help!

5぀星のうち5の評䟡

Honest and knowledgeable

I called Ismael for a quote, and he asked me to explain the problem to him. Over the phone he diagnosed it as un-economical to repair and that replacement was the correct option. This honest approach saved me a callout charge, whereas other washing machine repairers I rang wouldn't diagnose on the phone but would have charged the callout fee in order to diagnose.

2022幎6月27日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your 5 star review and positive feedback Crispin. Everyone that rings our phone becomes a client and we see it as our duty to give up front and honest advice.

5぀星のうち5の評䟡

Fixed it and explained it all so well.

Abdul Azeez diagnosed and explained the problem within minutes. And he waited to make sure I could order correct part and get it delivered the next day. Ismael came two days later and did a lot of the hard work. Efficient, friendly and professional.

2022幎5月28日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks so much for your 5 star review Nikan, much appreciated. I hope everything will continue to run smoothly.

5぀星のうち5の評䟡

Great service

Great service; prompt, professional and did the job quickly. Would recommend.

2022幎5月26日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks for your 5 star review and recommendation Jayne. We appreciate your custom and hospitality.

5぀星のうち5の評䟡

Don’t hesitate to use these guys

Don’t hesitate to use these guys. Trust worthy, practical, punctual. They can sort things when you are out, meet delivery tradesmen. Basically they are the reliable help you need which was vital for me as I live out of the country.

2022幎5月23日
自発的なレビュヌ
First Serve UK ロゎ

First Serve UK からの回答

Thanks Lara. We specialise in being helpful and reliable to every client who simply needs a job done with no stress or worry. Thanks for your 5 star review and positive feedback.

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