I am giving a 5 star review to Liam the Fitkit engineer. I had problems with the second hand bike I bought. At first Fitkit refused to accept responsibility and wanted me to pay for the engineer to c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I am giving a 5 star review to Liam the Fitkit engineer. I had problems with the second hand bike I bought. At first Fitkit refused to accept responsibility and wanted me to pay for the engineer to c... もっと見る
企業が回答しました
Perfect experience from start to finish. The install team were excellent - punctual, professional, and clearly very experienced. They worked efficiently, kept me informed throughout, and left ever... もっと見る
企業が回答しました
I had an issue with my treadmill which left me requiring a visit from an engineer. As I had purchased this peice of equipment from FitKit UK I decided to use their engineer service for a home visit.... もっと見る
Really happy with the service we received from FitKit UK. They were extremely helpful and accommodating, particularly when we needed to delay our delivery until we had enough space on site to re... もっと見る
企業が回答しました
Unit 169c, Whittle Road, LE10 3DS, Hinckley, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 60%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is the second pair of Jordan dumbells I’ve bought from FitKit UK and they were cheaper than second hand ones on eBay.
Quick delivery too.

FitKit UK からの回答
After spotting a deal of an ex-demo bike on the FitKit website I had a few questions - as ex-demo. However, the contact was hard to get hold, never avaible on the phone, and took days to answer my queries.
It took so long that the offer is now over and they will not honour the sale price which I am now not getting due to their poor service. Bike is now double the price!
Very unhappy and disappointed.
Awaiting a response to my email expressing my annoyance and disappointment.

FitKit UK からの回答
They sell you equipment that's on the brink of dying, used or not - they were aware of the problem and didn't rectify it themselves. They don't care about people trying to live healthier lifestyles from home, they just care about the profit it brings.
I bought a cross trainer and after a few weeks of use, it started saying low battery, as a second-hand business you don't sell products that you are aware are on their last legs.
Always go gym, it's much easier on the pockets and you don't run into dishonest people like this along the way.
Shaf, operations manager went out of his way to be helpful in my search for a Precor replacement cross trainer. In the end I didn’t require it because I was guided to a replacement console saving me a good deal of money. Old style service & help. Excellent !

FitKit UK からの回答
The spin bike we ordered was broken when delivered, but clearly was damaged in transit.
Fitkit were brilliant and sent out a replacement bike within two days and couldn’t have been more helpful.
I dealt with Luke who was awesome.
Great equipment, great price and great customer service

FitKit UK からの回答
I have dealt with a few gym equipment sellers and like to mention Fitkit is the best out of the lot.
I dealt with Shaf who is efficient and most importantly patient with the decision making process.
I’m an overseas buyer which makes the deal a lot more complicated. Shaf managed to solve all the challenges that came along the way and made the process really easy.
Honest lads and all I can I say is , you can trust them with your money.
Buying more kit soon

FitKit UK からの回答
Great equipment and excellent service. Highly recommended..!!

FitKit UK からの回答
It's been a great experience working with FitKit UK. Great, reasonably priced equipment with professional fitters and aftercare. Can't recommend this company highly enough

FitKit UK からの回答
Bought a treadmill earlier in the year which broke after less than two months. We were sent a replacement part as luckily had 3 months warranty but after very little use at all the replacement part nearly caught fire and fit kit won’t acknowledge this as it’s no longer in warranty. Would never recommend buying anything off them as it’s a good chance you’ll end up paying the same amount again to repair the supposedly good conditioned treadmill

FitKit UK からの回答
I bought a Technogym Excite+ 1000 Unity Synchro. And I’ve got to say it is immaculate. It was also a quick delivery, so I didn’t have to wait too long to get to use it, and it is so smooth, and quiet.
I also had a few questions about the cross trainer. And the customer service was excellent. Also If you like interest free credit like me, then the finance option was very easy and straight forward.
I would highly recommend Fitkit, and I would definitely use them again.

FitKit UK からの回答
Communication was spot on
Delivery as outlined
Arranged finance easy and quick
Would use again
Most importantly the Precor kit was like new

FitKit UK からの回答
Amazing customer service from Shaf, help me with my queries and went above and beyond. Highly appreciated
I would highly recommend these guys for used gym equipments
I haven’t even received my order and I am already impressed with their service. I was happy enough to find weight plates at a good price and then they called to check that I meant to order one 5kg plate instead of two. Happy to give them 5 stars
Excellent service. I ordered a set of Jordan body pump barbell and weights which arrived quickly but found I had 1 1.25 kg and 3 2.5kg weight plates. Quick email response and another plate delivered direct from Jordan with very speedy delivery.
Will definitely use again
I have made a couple of orders of used York bar plates. They arrived really quickly with DPD and were great value.
I have used Fit kit a few times now and they continue to deliver a great service, fast delivery times. I will continue to use them in the future!
Very good piece of equipment at a sensible price. Delivered promptly and in better condition than I expected for a used item
Bought used dummbells. The condition was like new . Would defiantly recommend and I will be a returning customer
the mats that i got where fine for my home gym, save money long term, as the world....
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。