The fitters arrived on time and installed the windows leaving the area tidy. The fitters were very professional lovely and helpful. So nice to have happy people doing work in one’s property.
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We had our windows (7) fitted & completed within 1 day. Pleasent sales man, said he was new. We accepted quote. Following day survey was carried out efficiently & a amendment made as due regulatio... もっと見る
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Had all our windows fitted by Fitter Windows recently and honestly couldn’t fault the service from start to finish. Andy and the team were professional, friendly, turned up when they said they would... もっと見る
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Great company .Had our windows fitted by them.Everything was straightforward and simple everything explained. Andy Poston fabulous customer services really helpful and friendly nothing is too much tro... もっと見る
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当該企業による記述
Get your instant quote for double glazing in Essex, Dartford, Kent, & London. Double glazed uPVC windows, heritage & Aluminium window
連絡先
Harlow Enterprise Hub Edinburgh Way, CM20 2NQ, Essex, 英国
- 01279 799818
- hello@fitterwindows.co.uk
- www.fitterwindows.co.uk
4.4
優良
117件のレビュー
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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This window company protect the customer satisfaction. …
This window company provides windows quickly as follows as customer satisfaction. Customer service for anything related their window and will take care of the customer satisfaction.
2026年6月8日
自発的なレビュー
The fitters arrived on time and…
The fitters arrived on time and installed the windows leaving the area tidy. The fitters were very professional lovely and helpful. So nice to have happy people doing work in one’s property.
2026年6月4日
自発的なレビュー
Very good from start to finish
Very good from start to finish . Kept me informed with everything. The men who fitted my windows where very helpful and cleaned up after
2026年5月28日
自発的なレビュー
I had 11 windows and a door fitted.
I had 11 windows and a door fitted in just 2 days. From the first visit by the rep then 2 days later for the measure the process went well. Was told windows would be 4 weeks but only took 3 weeks. Matt and Joe the fitters where great. They were tidy and pleasant to talk with.
2026年6月9日
自発的なレビュー
Excellent customer service
Fitter Windows has been excellent throughout, and I genuinely feel they are the kind of company I would return to in the future based on the customer experience and the personal yet professional approach of their team.
I was initially a little sceptical about using Fitter Windows as they are not one of the larger national companies. Before making a decision, I did my homework by reading reviews and checking Companies House. I was reassured by what I found and decided to get in touch with their team.
One of the advantages of working with a smaller company is that they take the time to get to know you and genuinely care about you as a customer, rather than treating you as just another sales target. The salesperson who visited was friendly, knowledgeable and took the time to explain the products in detail. He was clearly passionate about what he was selling, which gave me confidence in both the product and the company.
The installation itself was excellent. There was a small issue with one of the windows where the leaded squares did not quite line up with an existing window. Before I had even mentioned it, the fitter spotted the problem himself and arranged for replacements to be ordered. The corrected units were fitted the following week without any hassle.
Alongside the windows, I also had the front of the house reclad. Unfortunately, some of the cladding was marked during installation. I contacted Andy, who came out personally to inspect the issue. He agreed that it needed putting right and arranged for a team to return. The team were fantastic and replaced the damaged cladding without any problems.
Andy, the sales team and the fitters were exceptional throughout the entire process. What impressed me most was their commitment to making sure I was happy with the finished result. Whenever an issue arose, they took ownership of it and went above and beyond to put things right.
I would not hesitate to recommend Fitter Windows to others. In fact, I still have more windows to replace in the future, and when the time comes, they will be my first call.
2026年5月29日
自発的なレビュー
Super product
Super product, customer service and installation team. Catered for all needs and decent pricing.
2026年6月3日
自発的なレビュー
Veka Omnia WindowFitters- the best windows on the market
We installed 8 Veka Omnia acoustic glass windows. Kevin the sales person arrived and did very professional offer for us without any pressure - answered patiently one thousand questions that I asked him over three weeks. I then proceeded with the front of the house. The installers came in April and did brilliant job. The windows are perfect and we liked them very much, so we decided to do the back of the house as well. The second lot of installers came today (May) and they were very professional. Andy took good care of installation, glazing and everything else. Also, we got all our certificates. After the second lot Tyleri took care of everything, very kind and helpful.
I would recommend both the company and the windows to anyone; I am an engineer and I spent plenty of time considering the other options and this one is the best. The house is now very very quiet.
2026年5月26日
自発的なレビュー
Fantastic service & great value, highly recommend!
We recently had all our windows and doors replaced by Fitter Windows, and we couldn't be happier. Kevin, who provided the quote, was great to deal with, no sales pressure, just a competitive price and helpful communication throughout.
Installation was quicker than expected, starting just four weeks after paying our deposit and completed in three days, including two tricky bay windows. The installers were professional, friendly, and did a high-quality job. A window pane was accidentally damaged during fitting which we understand can happen, but it was replaced within a week and we really appreciated the quick turn around.
Overall, fantastic service, great value, and a smooth experience from start to finish. Highly recommend!
2026年5月18日
自発的なレビュー
Had all our windows fitted by Fitter…
Had all our windows fitted by Fitter Windows recently and honestly couldn’t fault the service from start to finish. Andy and the team were professional, friendly, turned up when they said they would and left everything clean and tidy afterwards. The quality of the work is spot on and the difference it’s made to the house is huge.
What really stood out was the attention to detail and how helpful they were throughout the whole process. Nothing felt rushed and you can tell they take pride in their work. Would definitely recommend Fitter Windows to anyone looking for quality workmanship and reliable service.
2026年5月15日
自発的なレビュー
Fitter Windows からの回答
Thank you so much for taking the time to leave such a fantastic review.
We’re really pleased to hear that you were happy with the whole experience from start to finish. Andy and the team will be delighted to hear your feedback, especially your comments regarding their professionalism, attention to detail, and the care taken throughout the installation.
At Fitter Windows, we always aim to provide not only high-quality products, but also a smooth and stress-free experience for our customers, so it’s great to know this came across during your project.
We truly appreciate your recommendation and thank you again for choosing Fitter Windows. We hope you continue enjoying the difference your new windows have made to your home.
Kind regards,
Fitter Windows
We had our windows (7) fitted &…
We had our windows (7) fitted & completed within 1 day.
Pleasent sales man, said he was new. We accepted quote. Following day survey was carried out efficiently & a amendment made as due regulations. No charge to us sales mistake.
Good communication thoughout via telephone & emails. 2 fitters arrived on time.
Only negative did not protect the bath with dust sheet, & left inside home messy.
Would recommed Fitter Windows
2026年4月21日
自発的なレビュー
Fitter Windows からの回答
Thank you so much for taking the time to leave us your review and for choosing Fitter Windows for your home improvements.
We’re really pleased to hear that you were happy with the overall service, from the initial consultation and survey through to the installation itself. It’s great to know the communication, efficiency, and professionalism of the team stood out to you, especially with all 7 windows completed within just 1 day.
We also appreciate your honest feedback regarding the cleanliness inside the property and the lack of protection around the bath area. We take comments like this seriously and will be feeding this back to our installation team so we can continue improving our service standards moving forward.
Thank you again for your recommendation — it genuinely means a lot to us.
Kind regards,
Fitter Windows
A very professional company that did…
A very professional company that did everything they said they would do for the agreed price The instal was excellent with everything done in a day and all mess cleared up and taken away
Very happy and satified customer
2026年4月14日
自発的なレビュー
Fitter Windows からの回答
Thank you for your kind review — it’s great to read.
We’re really pleased everything was delivered exactly as promised and at the agreed price. That consistency from initial consultation through to installation is something we work hard to maintain, so your feedback means a lot.
It’s also fantastic to hear the installation was completed within the day and that the team left everything clean and tidy afterwards. A smooth, hassle-free fit is exactly what we aim for.
Thank you again for choosing us and for taking the time to share your experience — we truly appreciate it.
Kind regards,
Fitter Windows Team
Windows look fantastic the two men that…
Windows look fantastic the two men that put them in were happy and polite cleaned up their mess as well ‘ I’m very happy but I still need my new contract sent threw as for some reason the other one was cancelled the man that came out was nice didn’t pressure sale me as I would of said no thank you if he had all in all very good service
2026年4月23日
自発的なレビュー
Fitter Windows からの回答
Thank you for your review — it’s great to hear how happy you are with the finished windows.
We’re really pleased the installation team left a good impression. Friendly, respectful fitters who take pride in their work (and clean up properly after) make all the difference, so it’s brilliant to hear that came through on your job.
It’s also good to know you felt comfortable during the initial visit. We always aim for a relaxed, informative approach rather than any pressure, so your feedback there is really appreciated.
In terms of the contract, thank you for flagging this. That’s not something we’d want left outstanding, so we’ll make sure this is picked up and resent to you as soon as possible. If you haven’t received it shortly, please feel free to contact us directly and we’ll get it sorted straight away.
Thanks again for your kind words — we really value it.
Kind regards,
Fitter Windows Team
My experience with the window fitters.
Fitters turn up on time and the windows were fitted quite professionally and efficiently. All working sites were left clean and tidy. However, a second visit was necessary to fitt an extractor fan by a different fitter, all was resolved on 23 /4/26. I have no complaints regarding any of the fitters.
2026年4月14日
自発的なレビュー
Fitter Windows からの回答
hank you for your review — we really appreciate you taking the time to share your experience.
It’s great to hear that the installation team made a positive impression. Turning up on time, working efficiently, and leaving everything clean and tidy are all things we take seriously, so it’s good to know that came across on your job. We’ll be sure to pass your comments on to the fitters involved.
We also appreciate your patience regarding the follow-up visit for the extractor fan. While we always aim to complete everything in one go, occasionally a return visit is needed to make sure every detail is finished properly. I’m glad to hear this was resolved for you and that everything is now completed to your satisfaction.
Thank you again for your feedback and for highlighting the team’s efforts — it means a lot.
Kind regards,
Fitter Windows Team
A happy experience from beginning to…
A happy experience from beginning to end.
The salesman at the beginning was pleasant and not too overbearing, the surveyor made sure everything was 100% accurate and the fitters were extremely hard working and polite.
All rubbish was cleared away and we are very happy with our finished product.
Only reason I didn't give five stars was for minor issues;
The salesman told us we had to sign up straight away to get the price quoted so we wernt able to find other quotes to compare to. It seems to me, if you're that confident with your product and price you wouldn't mind customers comparing quotes.
Also, fitters were a couple of hours late one day but they got the job done so not really a problem.
Would recommend.
2026年4月17日
自発的なレビュー
Fitter Windows からの回答
Thank you for taking the time to leave such a detailed review — it’s genuinely appreciated.
We’re really pleased to hear that, overall, you had a positive experience from start to finish and that the team looked after you properly. It’s great to know the survey was thorough, the installation team worked hard, and everything was left clean and tidy — that’s exactly the standard we aim for on every job.
We also value the honest feedback around the points you’ve raised.
Regarding the quotation, we completely understand your perspective. The pricing structure we offer can sometimes be linked to time-limited funding, deposit options, and area-based incentives, which is why our team may explain that certain figures are only available at the time of the visit. That said, your feedback is fair — we never want anyone to feel rushed, and we’ll certainly take this on board to make sure this is communicated more comfortably and transparently.
In terms of the delay on the day, we are sorry for that. While we always aim to arrive on time, installations can occasionally run over due to the nature of the work. We’re glad to hear the team still delivered the job to a high standard and that it didn’t impact your overall experience too much.
Thank you again for your recommendation — it means a lot to us as a growing local business. If there’s ever anything further we can assist with, please don’t hesitate to reach out.
Kind regards,
Fitter Windows Team
FABULOUS TEAM
Great company .Had our windows fitted by them.Everything was straightforward and simple everything explained. Andy Poston fabulous customer services really helpful and friendly nothing is too much trouble great asset to the team.Paul Cochrane was great explained all options and went through every detail.
2026年2月5日
自発的なレビュー
Fitter Windows からの回答
Thank you so much for taking the time to leave such a fantastic review – we really appreciate it.
It’s great to hear that everything felt straightforward and clearly explained from start to finish, as that’s exactly the experience we aim to provide for every customer.
I’ll be sure to pass your kind words on to Andy and Paul – they’ll be delighted to hear your feedback. Andy’s customer care and Paul’s attention to detail are both a big part of what we pride ourselves on, so it’s brilliant to see that reflected in your experience.
We’re really pleased you’re happy with your new windows and thank you again for choosing Fitter Windows.
If you need anything at all in the future, we’re always here to help.
Satisfied with finish
After a few hiccups at the start of the week, Steve,John &Dan did a great job.
Tidied and cleared rubbish.
Andy P was very attentive with updates as to the issues at the begining of the week. I'm satisfied with the overall finish.
2026年3月27日
自発的なレビュー
Fitter Windows からの回答
Hi Sylvia
Thank you very much for taking the time to leave your review — it’s really appreciated.
We’re pleased to hear that, despite the initial hiccups, everything was resolved and you’re happy with the overall finish. It’s great to know that Steve, John, and Dan delivered a quality installation and left everything clean and tidy, as we always aim to do.
I’ll also make sure your kind words are passed on to Andy — keeping our customers informed and supported throughout the process is something we take very seriously, so it’s great to hear he looked after you.
Thank you again for your patience at the start and for your feedback — it helps us continue to improve and deliver the level of service we pride ourselves on.
If there’s anything further we can help with in the future, please don’t hesitate to get in touch.
Great experience and happy so far!
From start to finish the customer service has been fantastic, Andy P in particular has been very attentive and helpful throughout.
The installation was quick and the windows look brilliant, there is an immediate difference to the amount of outdoor sound being let it in which is great. I've done 4 stars simply because I've only had them for one day, so will up date as time goes on. But so far so good and would recommend!
2026年3月25日
自発的なレビュー
Fitter Windows からの回答
Hi Hannah
Thank you so much for your kind review — we really appreciate you taking the time to share your experience.
It’s fantastic to hear that you’re already noticing the difference, especially with the reduction in outside noise — that’s one of the key benefits of the specification we install, so it’s great to see that coming through straight away.
We’re also really pleased that the whole journey, from initial contact through to installation, met your expectations. I’ll be sure to pass your comments on to Andy P — he’ll be delighted to hear your feedback.
We completely understand your rating given it’s only been a day, and we’re confident you’ll continue to see the benefits over time, particularly with energy efficiency and overall comfort in your home.
Thanks again for your recommendation — it really does mean a lot to us.
If you need anything at all as you settle in with the new windows, we’re always here to help.
Very smooth experience
Very smooth experience. The company's communication was superb and the windows were fitted 2 days early by the lovely Max and Gerald
The windows are beautiful...thanks
2026年3月24日
自発的なレビュー
Fitter Windows からの回答
Thank you for such a lovely review Eileen — we really appreciate it.
It’s great to hear everything went smoothly for you and that our communication stood out. We always aim to keep things clear and straightforward from start to finish, so that’s fantastic feedback.
I’ll make sure Max and Gerald see your comments as well — they’ll be pleased to hear they made a positive impression, and getting the installation completed ahead of schedule is always a bonus!
We’re delighted you’re happy with how the windows look — that’s exactly the finish we strive for on every home.
Thanks again for choosing Fitter Windows, and if there’s ever anything you need in the future, we’re always
After a few minor hiccups at the start…
After a few minor hiccups at the start of the work everything went very smoothly and the window fitters done a fantastic job. I can honestly say I'm very happy with the quality installation and finish.
Andy was always available at the office to contact if I had any issues or questions!!!
2026年3月18日
自発的なレビュー
Fitter Windows からの回答
Thank you for taking the time to share your feedback David — it’s really appreciated.
We’re sorry to hear there were a few minor hiccups at the start, but it’s great to know everything was resolved and that the rest of the installation went smoothly. Most importantly, we’re delighted you’re happy with the quality of the installation and the final finish.
I’ll be sure to pass your comments on to the fitting team — they take a lot of pride in their work, so your feedback will mean a lot to them. And it’s great to hear Andy was on hand to support you throughout — we always aim to be easily accessible whenever our customers need us.
Thank you again for your patience and for choosing Fitter Windows. If there’s anything further we can help with, please don’t hesitate to get in touch.
Great fitters
Great fitters. I was supposed to have our windows and doors replaced on the 14th of Jan for a period totalling three days. Two weeks before they called to ask if we were able to have them fitted a week early as a previous job finished early. I obviously said yes and the two lads that came a fitted them couldn't of been better. The weather was terrible, rain and cold so obviously kept them fueled with hot drinks and snacks. But they finished the job to a high standard and made an instant boost to my kerb appeal. Ill keep these guys in mind if I ever move again and need windows and doors doing again.
2026年1月5日
自発的なレビュー
Fitter Windows からの回答
Thank you for such a fantastic review Alex — we really appreciate you taking the time to share your experience.
It’s great to hear that bringing the installation forward worked well for you, and even better to know the team made such a positive impression. Working through tough weather conditions is never easy, so your kindness with the hot drinks and snacks definitely wouldn’t have gone unnoticed — thank you for looking after them!
We’re delighted you’re happy with the finish and that the new windows and doors have made such a difference to your home’s kerb appeal — that’s exactly what we aim for on every installation.
It means a lot to hear you’d consider us again in the future, and we’d be more than happy to help if the time ever comes.
Thanks again for choosing Fitter Windows.
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