Flat Cats レビュー 

My Mother-in-Law (90) and her elderly cat (17) just moved into 1st floor flat, from a 3 bed house with garden.
She has always loved fresh air and the windows being wide open as much as possible (Mother-in-Law), oh as well as the cat!
Phoned for advice and about how long it would take to arrive, and hey presto, got them delivered and fitted prior to returning back to my own home 220 miles away.
Thank you for a wonderful service and product

I ordered window screens from Flat Cats when I moved into my new place last year so my cats couldn’t get out, and honestly they’ve been brilliant. The screens are really strong and well made, and they’ve held up perfectly over time. I now feel completely comfortable having the windows open, which has made such a difference, because I know my cats are safe inside.

The customer service was also outstanding. Dominic was incredibly helpful throughout the whole process and went above and beyond when I realised I’d measured a couple of the windows wrong. He replaced them for me without any hassle, which I really appreciated.

Outstanding service, product and communication for Dominic and Rachel, they helped me so much especially with how to measure correctly, my screens came today and I put them up they look amazing and so easy to put up! I will definitely use this company again!

Such a great product, easy to fit and very secure. When one of mine got damaged, they were kind enough to send a new one free of charge. Service above and beyond. Thank you, Rachel & Dominic.

Having rehomed a cat during a heatwave, I found flat cats on a well known online retailer. Perturbed by the cost and the lack of variety I looked direct. Ordered on Friday and for the measly sum of £2 they arrived today.

Really good quality, loads of tape and really simple instructions and they look good too. Four screens took less than 20 minutes to install

If every business was like Flat Cats then life would be easier!
We ordered a flat cat window screen and originally went for a custom fit as we weren't sure of the size. After ordering the owner quickly rung us to check our order and advise us, which was so helpful and great customer service. I've never had this happen before, but it was very welcome.
The Owner of Flat Cats advised us to get a standard screen, which actually cost us less money, madness he'd advise us to spend less but it goes to show you what an honest and customer-centred business they are.

The flat cat fits perfectly and is so safe and secure at keeping our two cats in. We will be definitely ordering again and I'm recommending them to anyone who needs it!

100% recommend Flat Cats to all cat owners. We were debating purchasing for a while and wish we had sooner.
Ordering is very easy, shipped quickly and Dominic was so so helpful and sorted immediately any problems we had with the sizing of our windows.
Very easy to install and definitely cat proof (we have two that were obsessed with climbing up it at first, didn’t budge or rip in the slightest).
Amazing quality and customer service.

Dear Dominic & Mrs Dominic... I have said this many times at home since the installation of your flat cat products: you are both geniuses/genii - my wife agrees on this first point.

To all cat owners considering these products, it's a no-brainer and I wish I hadn't dawdled for so long - my wife agrees on this second point.

From the ordering process right through to putting them up, it's all been extremely easy. The measuring guide is very helpful in figuring out what size to order. Sent out in a timely fashion (obviously there might be delays beyond their control but there were none as far as I can see with the delivery of our ones). The products themselves are of high quality and rugged. You take them out the bag, put the velcro adhesive tape on the window frames, leave it for a while to set and then put the mesh on with the other side velcro which is on each side. They stay up and allow air to pass through very easily.

Ronjon F5 Bengal hasn't felt the need to claw his way through, and he's the clawer in the household. Rhea F6 Bengal has pecked now and again but the mesh is tough enough to withstand her.

The main point for me is the 'breathing of new life and air' in to the house since putting these up. It's like we've moved house (or got an earth friendly natural air-conditioner).

Definitely highly recommended and we will be investing in new ones at the next house move.

Many thanks
J. Roy, Winchester

Dominic’s customer service was absolutely fantastic, and he was so helpful in figuring out what I needed and making it happen. Amazing product.

Hi I wanted to leave a review for our wonderful Flat Cat screen and excellent service from both Rachel & Dominic.
Both answered my queries over a weekend (thank you!), the advice and guidance was superb and the screen has saved our sanity during this hot summer and also stopped our worries that our boys might get lost. I will continue to recommend Flat Cats! Thank you so much for such an excellent product and amazing service!

We are really pleased with the quality of the flat cats windows - we were struggling with the heat and not being able to open our bedroom windows. This product has meant we can let a breeze in. Rachel was super helpful and sent a replacement out free of charge when they accidently sent two of the same size. She was also on hand to answer any questions.

The meshes work great. I've got Siberians, so on the larger size, and was worried they might not held but they're really secure, especially with double strips. One of the meshes sent was the wrong size and too small for the window, but the seller sent out a replacement right away so it wasn't an issue.

The most helpful people ever! I ordered a door screen and sent the wrong measurements by mistake, only realising once the item arrived. Rachel and Dominic were both so lovely and they arranged a new one to be delivered with the correct measurements and no extra cost even though this was my mistake. The screen itself is wonderful! I put it up this summer (bought it last August but the weather changed by then) in anticipation of the hot weather and my cats love sitting in front of it watching the birds outside. They have tried to push once or twice and it doesn’t budge.

I have a 5 month old kitten that will be an indoor cat, and with this heat I wanted to ensure that we could get some air in without the worry of her escaping. Flat cats were so easy to install and I think the price is amazing. I did the customs flat cats, I ordered 3 which should have been around £65 I believe but I had a discount code which brought it to around £57. I’m so happy and so pleased. Thank you!

Not being sure what to order, custom or standard, I gave Dominic a call. He was very pleasant & patient, & my query was sorted in a jiffy & a conformation email sent with what what was needed & at a very reasonable price. The screens arrived promptly & to order, with plenty of fitting materials. They were straight forward to put up, effective & unintrusive. Reggie & his human servants say thank you Flat Cats.

Super Product, fast delivery, great service. We did have an issue with the screen when it arrived, however, Dominic replied to our email promptly and sent out a new screen, which arrived within 2 working days and fitted perfectly. Evie can now enjoy the fresh air and we are all a lot cooler. Highly Recommended.

This is the third set of Flat Cats I've purchased over the years, I couldn't be more delighted. They are soo well made and keep my Fur Baby safe, and at the same time, get fresh air.
Not only do they keep her safe, they stop all the little bugs that tend to come in, especially in the summer.
Dominic is a lovely guy to deal with, and was incredibly helpful when Royal Mail made a right mess with my address!

Fantastic service and product!!!
All needed info was explained well on the website and was easy to follow.
We needed to order custom made ‘screens’, arrived in less than a week, right in middle of heatwave.
I was able to fit them all by myself in no time.
Can’t believe we waited 2 years to order Flat Cats!
Now we got safe 2nd floor for cats and lots of fresh air!
Thank YOU!

Great product from a wonderful company with outstanding customer service.
Dominic really went above and beyond out of the goodness of his heart.

The screens were very easy to fit and work very well. Even with a savannah cat dangling off it. Its so lovely to have open windows again!

The nets are very strong and they gave us a lot spare tape too. Arrived the exact sizes. Perfect around the windows as we have indoor cats.
Very happy