Terrible customer service. Unclear returns process. Wouldn’t accept a return a few days late. Lack of after sale support
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation... もっと見る
企業が回答しました
We contacted Floorscan to look at the possibility of improving the sound proofing the walls in our apartment. We have lift shaft and motor room next to our apartment. Chris Trafford from Floorscan... もっと見る
An enthusiastic team from whom I received prompt, no obligation advice on my noise issues. Upon providing me with options I instructed works to be carried out on my property with outstanding results.... もっと見る
企業情報
当該企業による記述
Floorscan provide the one stop shop for all your soundproofing needs.
連絡先
Suite 22, Foundry House, Waterside Lane, WA8 8GT, Widnes, 英国
- 0151 933 0939
- info@floorscan.co.uk
- www.floorscan.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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The flooring arrived quickly
The flooring arrived quickly. The service was good however when laid the tongues and grooves didn't line up properly on the adjoining boards so there was a slight ridge.

Floorscan Acoustics Ltd からの回答
Quick delivery staff very helpful
Very good service
Very good service,
unfortunately my first order was damaged,
but the damaged boards were replaced.
My second order was better only one board was with little damaged nothing big.
Over all a very good company,
I will order again from Floorscan acoustic Ltd
Thanks,
Jerome
Quick efficient deliveries and friendly…
Quick efficient deliveries and friendly helpful staff. Good prices
Excellent Service & Communication from…
Excellent Service & Communication from the start of our order until delivery.. Mark delivery driver was very helpful highly recommend Floorscan Acoustic. Thank you.
I highly recommend shopping with this company.
Very good and recommendable company. I made a small mistake while ordering but the staff reacted very quickly and helped to solve it. Especially thanks to Linda L. for help. I will definitely be back when I need the products that this company offers.
Great service all round
Very Good company
I ordered a product to go under…
I ordered a product to go under chipboard flooring for work on my home. The product was no longer available so the team at floor scan called me to let me know. They asked about my project and were able to give me an alternative, which has worked out really well. The bonus is the new product is made out of recycled plastic so pleased to be sustainable too.
Very good and attentive service
Could not fault the service
Could not fault the service. A special mention for Linda Lundon, exceptional customer service.
Great service, fast delivery
Great service! I ordered some gym flooring for my garage. It arrived very quickly, it’s really good quality and the prices were the lowest I could find. Overall very happy, and will be using Floorscan again in the future!
Delivered what we needed quickly and as…
Delivered what we needed quickly and as promised . Thanks!
Great products
Great products, and after a poor courier service, our complaint was answered and dealt with really well. All due Credit Simon called back on a Sunday to deal with a slight issue.
Great customer service
Helpful office, the back order arrived.d
I have two orders with Floorscan Acoustics. The office helpfully consolidated the order and I was able to add to the first order. The first has gone into back order after I had received an email indicating a delivery date. Luckily, this item is not yet on the critical path.
The office rang to apologise that the second order delivery would be a day late when it was arriving on the delivery date I expect had been first noticed of.
Dealings with the office have been good.
I will report if invited on the back order.....
And the back order has arrived with a day notice. Upped to 5star because they kept me informed. I'd use them again if required but have mentioned them to others more likely to need the product.
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