Florence レビュヌ 

1,041
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had the great occasion to meet one of the best support worker I had until now with Florence agency. He always offered me extra support not just with caring but cleaning, doing my hair cut and make... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Je venais de m'inscrire en mettant les documents nécessaires, et mon compte a été banni sans explications ?!

䌁業が回答したした

䌁業情報

  1. 雇甚コンサルタント
  2. ホヌム ヘルパヌ 斡旋業者
  3. 看護垫゚ヌゞェンシヌ
  4. 高霢者介護

圓該䌁業による蚘述

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.


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4.1

ほが満足

TrustScore 5段階評䟡の4

1041件のレビュヌ

5぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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通垞1カ月以䞊経っおから回答

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4.1

すべおのレビュヌ

(1,041)

過去12か月のレビュヌ数: 17ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

The company always reaches out to me in


The company always reaches out to me in case of any worries especially for the new comers who really need help with questions and other documentation that are needed, the company is available to help.

2023幎12月20日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Our team are always on hand to help! Thanks, Tabifor 🀗

5぀星のうち4の評䟡

Five months working with Florence

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information.

I would welcome some training opportunities. Since joining I've never received notification of any training being available. The Live Chat function on the app is very frustrating: pretty much useless whenever I've tried to resolve an issue ..... channeling you into a " loop "- I've had to email the office to get answers ( to be fair the response to an email is usually quick).

2023幎12月19日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Hi Philipe, thank you for your review and your feedback regarding our live chat and future training, we will be sure to pass this on.

5぀星のうち3の評䟡

Florence is not such a good place to work after all especially when you cancel shifts for being unwell.

Florence is quite a goof agency for some reasons like the flexible pay pattern and also the flexible shift Booking. However, in terms of caring for their staff is a complete zero. The only care about you when you are well and working and when you are unwell the still expect you to good work for them regardless of your health and the possibiliy of infecting the health of the vunerable people you take care of. At the expense of who? The carer who is on her feet for 12hrs literarily every day of the week or perhaps 4 or 5 days in a week. A back end office worker stays on to monitor and block you when you have cancelled a shift for being unwell. And the so called person sits on her sit to work and you stand on your feet for every 12 or 8hrs shift you cover. How insensitive and insane to think. You help the company make money and also for yourself to afford your bills yet when you are unwell and cant work three already booked shifts in a month for being unwell you get blocked.
My case was I had a very bad chest infection that started as cold with dry cough which I even caught from one of the homes I worked in. I lost my voice, had a temp and finally found my self in hospital as I couldn't manage it on my own and the pain to talk and breath and even eat was very sore. Went into hospital and after series of test and antibiotics I started responding to treatment. On one of the occasions I called Florence just so the could hear me over the phone as I lost my voice wouldn't stop coughing. I asked the Florence staff I spoke to if he could tell from my voice that I am unwell. And he said yes but that my account was under review and investigation. Till date I never followed up or bothered to chase that up. Without the carers Florence would not exist and when people are unwell please learn to follow up and check and be more into your staff lives and not making a useless policy that seldom tells how insensitive a company can be. Please be weary of their insensitive and selfish policy and always have a back up plan as the really don't care about their carers.

2023幎9月13日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Hi Clara, thank you for reaching out. We want to apologise about your experience working with Florence so far, can you please reach out to our Customer Support team on complaints@florence.co.uk to allow us to get some more details from you and look into this further.

5぀星のうち5の評䟡

The simplicity and timeliness

The simplicity and timeliness of attending to me at any time I need assistance from the management team.
User friendly work App is awesome.

2023幎12月19日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Thanks Igweamaka, it's great to be working with you ☺

5぀星のうち4の評䟡

Easy system

Easy to book shifts, check in and submit time sheets. Always helpful and friendly if you need to phone them!

2023幎12月18日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Thanks for your review! 💜

5぀星のうち5の評䟡

Very reliable employer

I can work flexibly with a good rate. The process from compliance to booking shifts is very convenient and straightforward.

2023幎12月17日
自発的なレビュヌ
Florence ロゎ

Florence からの回答

Thanks for your lovely review, Tayo!

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