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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... もっと見る

5つ星のうち3の評価

Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... もっと見る

企業が回答しました

5つ星のうち5の評価

Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... もっと見る

企業が回答しました

5つ星のうち5の評価

Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... もっと見る

企業が回答しました

企業情報

  1. コンピュータ ハードウェア製造業者

当該企業による記述

FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

161件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(161)

過去12か月のレビュー数: 2

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5つ星のうち4の評価

Som fan af Fnatic har jeg altid heppet…

Som fan af Fnatic har jeg altid heppet på dem, helt tilbage fra den svenske trup i CS:GO, men det var jo helt tilbage i 2015-16. Desværre har holdet ikke den samme succes som før, men de spiller stadig forskellige spil, for eksempel Valorant. Men det vigtigste er, at jeg har købt et par T-shirts med logoet, som er meget behagelige at røre ved, ret tynde og sporty. Jeg er tilfreds med mine køb

2026年6月15日
自発的なレビュー
5つ星のうち5の評価

Best for Esports stuff

Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you can say for the vast majority of online shops.

I do think the quality of their designs/merch has taken a nosedive since they partnered with Fulllife. Its a massive downgrade.

2026年5月31日
自発的なレビュー
5つ星のうち5の評価

Ho ordinato il Fnatic x Lamzu MAYA 8K…

Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica cosa è che l'avrei voluto anche total black. Se ci saranno nuove periferiche di livello così alto molto probabilmente le comprerò.

2025年1月3日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thank you for the amazing feedback and suggestion, we will share it with our Gear team for sure! 🧡

5つ星のうち3の評価

Neuware bestellt und gebrauchten…

Neuware bestellt und gebrauchten Artikel erhalten.
4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen.

Edit
Der Support hat endlich nach Eröffnung eines neuen Tickets über die Website geantwortet.
Es gibt einen Kompromiss... Dieser ist zwar etwas kompliziert aber machbar.

2024年12月15日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Hello! We are very sorry to hear about this, and we are sorry you feel that way. Have you sent us an email on shop@fnatic.com? We'd appreciate it if you sent us an email once again and we will help you out, we never go without responding to our customers and helping them out. Thank you!

5つ星のうち5の評価

Servizio Clienti eccellente

il servizio clienti mi ha aiutato in un modo che nessuno ha mai fatto, si era rotta la mia streak65 e ho chiesto cosa potessi fare e subito dopo una risposta rapida e ho risolto il problema in 3 ore!! Servizio clienti E-C-C-E-L-L-E-N-T-E

2024年9月6日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Cia, grazie per il fantastico feedback, significa molto, siamo felici di averti aiutato!🧡

5つ星のうち1の評価

Terrible online store experience.

Tried to order a custom shirt off the site, first they have extremely limited sizes. Unless you are the size of a house (3xl) or a small child you have no options for jerseys. Then they offer a 'discount' code for 10% off your first purchase, but after signing up with my email and inputting the code at checkout I get a message saying that the code is not valid and no discount is added to the cart. The store is clunky to navigate and the company lied to get my email address. It might just be a scam so maybe dont spend your money with these people.

2024年8月24日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Hey, thanks for your honest feedback. We are terribly sorry you feel this way. The sizes for the Jersey are very quickly sold out and we do plan on restocking them, as we do with all of our collections. As for the discount code issues, we are always there to help out with that and any other problems you might have, just reach out to us at shop@fnatic.com. We will be expecting your email and look forward to resolving this for you and having you as a happy customer!

5つ星のうち5の評価

probably the best support i had in a…

probably the best support i had in a product purchase, i had to return a keyboard because it showed a slight delay in transit and it was for a gift, the support was instant, answered lightning fast without bots and automated script answers, it felt like chatting with a friend trying to help my issue / refund. Top notch guys well done.

2024年2月16日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thank you for your lovely feedback, it means a lot! We will keep making our Support the best that we can and comments like yours are extremely nice and appreciated. 🧡🖤

5つ星のうち1の評価

Horrible delivery times which is a…

Horrible delivery times which is a result of the delivery service they chose to use, package has been in transit for 25 days now. I would not recommend ordering from them if you like having your package within 30 days, especially considering shipping was $15 for a tiny package.

2023年12月20日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Hello!
We are very sorry to hear you had such a bad experience with our delivery service.
We would like to help you out further, please reach out to us at shop@fnatic.com.
Thank you!

5つ星のうち5の評価

I just wanted to thank Fnc and their…

I just wanted to thank Fnc and their support team. I bought a keyboard and there was issue with it. ( after turning my pc on the keyboard would not go on so I had to replug it everytime). I wrote ticket to support and we toghether solved that issue within a day. They instantly sent me a new keyboard and it works as it should. Thank you Fnatic. #ALWAYSFNC

2023年12月15日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

We are so happy to hear that you are satisfied with the service provided, it is always a pleasure assisting and having satisfied customers! 🧡🖤

5つ星のうち5の評価

Website can be trusted

Website can be trusted. Bought mouse mat and received product tracking and product was delivered.

2023年8月3日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for sharing your review and a positive experience with Fnatic! We're happy to hear everything went smooth with your order 😎 🖤🧡

5つ星のうち5の評価

I am satisfied.

To my delight, FNATIC had just won at VALORANT when I ordered the product, and the order was busy. I felt a little uneasy at that time and contacted support. I was very relieved to receive an immediate response. I am satisfied with the product and the support!

2023年3月27日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for the support! 🧡💪
We are extremely happy to hear that you are satisfied both with our products and the support you received from our Team! 😊

5つ星のうち5の評価

Fast delivery

Fast delivery, good product, best esport brand stuff

2023年3月17日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for your lovely feedback, we are happy to hear that you are satisfied with Fnatic! 🖤🧡

5つ星のうち5の評価

Fast delivery, very good prices and amazing quality!

Fast delivery, very fair price and amazing quality and custom service! 100% will be buying from Fnatic again in the near future

2023年3月11日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Wow, what a lovely words, we are happy to hear that your overall satisfaction with Fnatic is a positive one! 🧡

5つ星のうち5の評価

Fnatic never disappoints me

Fnatic never disappoints me. The products are always delivered quickly. Everytime is spoke with the costumer service they are incredibly friendly and helpfull. The product itself are of very high quality

2023年2月21日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

We are so happy to hear that your overall satisfaction with Fnatic is a positive one! We try and do our best to have the best quality service and make an experience for our customers! 🧡🖤

5つ星のうち1の評価

Supporto/spedizioni pessimi

Ho ordinato una tastiera il 09/08/2022 ho ricevuto il giorno 18/08/2022 arriva l’email di consegna e sono stato tutto il giorno a casa ma alle 18:00 mi scrivono che hanno provato a consegnarmi il pacco ma non ero a casa,quando sono andato a contattare il supporto mi hanno risposto dicendo che avrebbero provato a riconsegnarmela il giorno successivo ma nemmeno il giorno successivo non ho visto nessuno così sono tornato a scrivere al supporto,ad oggi 22/08/2022 dopo 3 giorni il supporto non mi ha ancora risposto e non so dove sia il mio pacco,sono veramente deluso in quanto mi aspettavo molto di più da un brand così grande.
Aggiornamento:23/08/2022 questa mattina è partita la nuova consegna ma anche oggi non si è presentato nessuno,ovviamente stessa storia dell'altro giorno,nessuno a casa sebbene c'ero io e ovviamente nessun avviso di giacenza.Ottima scelta dei corrieri

2022年8月22日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Hello Nicolo!
We are very sorry you feel this way, we are doing everything we can to help you out and sort this out for you, there have been delays in our replies since we needed to wait for the carrier's update on the delivery of your order.
We can understand your dissatisfaction and will do all we can to better your experience with Fnatic.

5つ星のうち5の評価

Fantastic merch with good quality & fit!

I've been following Fnatic for a long time as an fan. When I saw the minimalist merch drop, I was convinced to order a shirt, hoodie and the cap.
I was not disappointed! The quality and fit are very good! I often wear the shirt for sports.

2022年7月1日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for the amazing review, we love to see our fans hyped about our merch! 😊🧡🖤

5つ星のうち5の評価

FNATIC products

I’ve never been disappointed with the quality and efficiency of any products I bought. Even more, I’ve often been positively surprised by testing them once received.
The support is really comprehensive when it comes to request and is making their best to satisfy the client. Indeed, in my case I wanted a French layout that wasn’t existing anymore on the FNATIC Ministreak Keyboard with the red silent switches. They gave me the French keys I needed in my package.
Really amazing brand and team !
Always FNC 🖤🧡

2022年5月12日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Hey there, thanks so much for sharing your amazing feedback, we're thrilled to hear about your positive experience with Fnatic!
Thanks for being a true supporter,
#ALWAYSFNATIC🖤🧡

5つ星のうち5の評価

Muy buena marca y el mejor soporte tecnico y ayuda

Genial, me puse en contacto con fnatic por un problema con el micrófono en los duel tma 2 y sin problema me enviaron la revisión del micrófono mucho mas bueno en calidad de sonido y volumen y gratis. Un 10 para fnatic y estos auriculares junto con la gran aiaiai de audio de estudio... sin duda alguna volveré a comprar algún producto de fnatic

2022年5月10日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for leaving your review, we are very sorry you feel this way. Since we are already in communication, we will do our best to sort this out for you. We are always there for our customers and to assist them in any way possible.

5つ星のうち5の評価

I love it

Superbe casque gaming! Le don est très bon et que dire du micro: pour moi un des meilleurs du marché, de plus à ce prix un excellent rapport qualité /prix
Je recommande vivement

2022年4月17日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thank you for the lovely review, we are happy to hear that you are enjoying the headset! 👊🧡🖤

5つ星のうち5の評価

Everything as advertised

Delivery was rather quick, quality of the product is up to standards, not a single regret for this purchase, everything was as advertised.

2022年4月14日
自発的なレビュー
Fnatic ロゴ

Fnatic からの回答

Thanks for the great review, we are happy to hear that the overall satisfaction with Fnatic has been a positive one for you! 😊🧡🖤

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