FNX Bathrooms ロゎ
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FNX Bathrooms レビュヌ 

368
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TrustScore 5段階評䟡の4

4.0

バスルヌム甚品店
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5぀星のうち1の評䟡

Had 3 deliveries from FNX, none arrived on due delivery date, on checking tracking no tracking was available, was told by FNX repeatedly just have to wait till tracking updates!! On contacting the co... もっず芋る

5぀星のうち4の評䟡

Ordered a replacement cistern handle via eBay. There was a delay in delivery caused by Evri as it was stuck in the network for 2 days but the product itself and the communications between myself and F... もっず芋る

5぀星のうち5の評䟡

We lost a part of the cistern six months after we bought it as we had a massive delay getting our bathroom fitted. I reached out to the company via ebay, wondering if they had a spare part and they we... もっず芋る

5぀星のうち5の評䟡

The team there are so helpful and helped me source most of the bits for my bathroom at a much better price. I would highly recommend I had bits posted and I went to collect some too and everything is... もっず芋る

䌁業情報

  1. バスルヌム甚品店

圓該䌁業による蚘述

Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.

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4.0

ほが満足

TrustScore 5段階評䟡の4

368件のレビュヌ

5぀星
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3぀星
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1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 20に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(368)

過去12か月のレビュヌ数: 93件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great customer service

Purchased a boiler kitchen tap and it arrived quickly but after installation the filter provided was faulty and leaked. I contacted FNX and they responded immediately and had their supplier send a replacement which arrived in only a couple of days so I wasn't left waiting to use the boiler too long. Really helpful and great experience with them.

2026幎1月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Five star service.

Had a slight issue fitting a vanity unit but Chloe came to the rescue.
I cannot fault this company at all with there aftersales process.
If you are looking to update your bathroom this company is the one to go too. Very highly recommended

2026幎1月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I ordered a shower (bath mixer tap


I ordered a shower (bath mixer tap shower set) through B&Q. The box was marked ‘FRAGILE’ but arrived dented, ripped and wet. Then when my plumber tried to install it the hose was too short. Product reviews show other people have had the same issue. Tried to contact them but no response. Absolutely unacceptable and upsetting as people spend hard earned money in good faith and get this in return


2026幎1月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service

Ordered 2 toilets from this company. The delivery process was smooth. I sent one back as it was too tall for my bathroom which was an easy process thanks to the team. I then ordered a smaller one. A hook was found to be missing after a long gap between the purchase and my workmen noticing, but again the team accommodated very quickly and sent the required part. I am happy with the speed and quality of the service and am happy with my final products

2025幎10月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Excellent service , its really nice to deal with a company that does what it says. Ordered a Boiling hot water tap and tank and it was delivered very fast and i was informed all the way.
Thankyou , i will order again

2026幎1月9日
5぀星のうち5の評䟡

Missing part to the toilet flush


We received the toilet & we then found there was a part missing, I contacted FNX on their help contact, they replied within the hour, I explained the part was missing & we had checked all the packaging, they said they would have to order the part, we received it today, less than week to sort, fantastic response & help, thank you

2026幎1月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Ordered vanity unit via BQ marketplace


Ordered vanity unit via BQ marketplace 5.12.25 on next day delivery..still hadn't received..contacted seller who issued a replacement on next day delivery..its the 18th and I'm still waiting..they won't issue a refund at this stage..13 days I have been waiting..if they cant sort out its delivery with APC...dont touch with a barge pole

2025幎12月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Poor quality bathroom cabinet fitted- water damage

I had a bathroom cabinet fitted from this company under a year ago, and it has already developed serious water damage. For a bathroom product, this is completely unacceptable.

I contacted the company for help, but their response was dismissive. They refused to offer a repair, replacement, or any compensation, claiming it was “environmental deterioration.” This is far too soon for a product like this to fail.

Buyer beware: the quality is poor, and customer service is extremely disappointing. I would not recommend this cabinet to anyone.

2025幎12月17日
自発的なレビュヌ
FNX Bathrooms ロゎ

FNX Bathrooms からの回答

Thank you for your feedback.

The cabinet was purchased close to 12 months before the issue was reported. We reviewed the matter in full and also submitted a warranty claim to the manufacturer on the customer’s behalf. This claim was declined on the basis that the deterioration shown was consistent with moisture ingress over time rather than an inherent manufacturing defect.

After the initial six month period, consumer law requires evidence that a fault was present at the time of sale. Based on the information and images available, this threshold was not met.

Bathroom furniture is designed to be moisture resistant, not waterproof, and environmental exposure over time can cause this type of deterioration even where there are no leaks or flooding.

While we appreciate that this outcome was disappointing, the assessment and response were based on both the manufacturer’s findings and our legal obligations.

5぀星のうち5の評䟡

Polite, professional and fast

I have ordered some radiator valves and messed up the delivery address. After contacting the seller, Chloe from FNX Bathrooms got in touch very quickly and resolved my problem. I was over the moon as time was really an issue in my case. It was a pleasure dealing with FNX Bathrooms and I would definitely come back to do the business with them. I fully recommend FX Bathrooms, they are polite, professional and fast.

2025幎12月10日
自発的なレビュヌ

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