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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Ho ordinato un paio di pinne il 23 febbraio 2026 (già pagate) ma non Ú arrivato ancora nulla, contattandoli per mail non si sono neanche degnati di rispondermi. Mi rivolgero' all'autorità di contrasto... もっず芋る

5぀星のうち1の評䟡

I received a bill from FedEx after paying quite a bit of money to have the items shipped to me. I don’t care if your TOS stated there may be additional charges. You should be a little bit more upfro... もっず芋る

5぀星のうち5の評䟡

Ich und mein Buddy brauchten carbonflossen von cetma. Nach Kontakt mit dem Service von freediveshop mit der Bitte um priorisierung meiner Bestellung, leiteten diese alles in die Wege und sorgten fÃŒ... もっず芋る

5぀星のうち5の評䟡

Paket war beschÀdigt angekommen
 Ausgepackt und tatsÀchlich war eine Flosse angebrochen/kaputt. Mich ÃŒber die Saite zum Kundendienst durchgehangelt und die Lage dargestellt. Promte Antwort - alle... もっず芋る

䌁業情報

  1. ダむビング ショップ

さたざたな倖郚゜ヌスから提䟛された情報

Established in Febuary 2006, Freediver Shop is the leading online retailer of freediving, spearfishing, finswimming and underwater games fins and accessories, offering a wide variety of both standard and custom made, hand crafted wetsuits, blades, fins and monofins, tailored to your exact specifications - at unbeatable prices!


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2.9

たあたあ

TrustScore 5段階評䟡の3

229件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 25に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.9

すべおのレビュヌ

(229)

過去12か月のレビュヌ数: 12ä»¶

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5぀星のうち2の評䟡

Too many inconveniences

Took almost a month to receive. Shipping cost is over the top and increased. My order was incomplete and had to follow up.

2021幎7月2日
自発的なレビュヌ
Freediver Shop ロゎ

Freediver Shop からの回答

Hi Jessica,

Thank you for taking the time to share your experience with us and we regret to hear that your experience did not match your expectations.

We have checked our records and can see that your order from May 31, 2021 was processed within the advised time frame for the ordered items and was already dispatched from our workshop on June 16, 2021 by DHL Express courier.

Due to the large size and total weight of your order (approx. 47 KG / 105 lb.) it was divided into three separate boxes, all shipped by the same courier and delivered on June 25, 2021 and June 30, 2021 at your delivery address in Guam - As indicated by our support team, international dispatch of one of the boxes was shortly deferred due to a national holiday at the origin, which is not under our control.

If you have any further questions about your order or shipping, please contact our customer service team at support@freedivershop.com.

Have a wonderful day.

5぀星のうち5の評䟡

Great company

Great company. They are very easy to reach via the mail/contact form. They respond quickly and correctly. The products are also of top quality.

2021幎7月1日
自発的なレビュヌ
5぀星のうち5の評䟡

These fins just fit great

These fins just fit great! I took the size 37-38 (my EU shoe size is 38).
They will need to be worn with a pair of thin socks for a little while as the forza foot pockets are a bit “sharp”, but very flexible.
And a big thank you to Freedivershop team who helped very quickly to choose the right size and send the fins in only few days!

2021幎6月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Estoy muy satisfecho con lo que compré

Estoy muy satisfecho con lo que compré, las aletas de carbón puro y la maleta. Llegó en tres días, muy rápido, en perfecto estado y tal cual como las había comprado. Mi calificación es excelente. Me gustó mucho la interacción con la página y la facilidad para comprar. Un abrazo.

2021幎6月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Paket war beschÀdigt angekommen


Paket war beschÀdigt angekommen

Ausgepackt und tatsÀchlich war eine Flosse angebrochen/kaputt.
Mich ÃŒber die Saite zum Kundendienst durchgehangelt und die Lage dargestellt.
Promte Antwort - alles kein Problem- genaue Anweisung bekommen mit Bildern und allem 
 Antwort: kein Problem sind Versichert - Neue unterwegs 👍😎
Bis darauf das die Portokosten bei der Bestellung hoch sind
 super, schnell und freundlich

2021幎6月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Best free dive fin!

Easy to order, great price on the fins. Husband tried them out in the pool at first and then took them to the Florida Keys and said they were awesome. Better than the freediver fins by a large well known company he had before. I only had one glitch and that was my credit card company rejected the purchase at first because it was international. Had to approve it and then reorder. So glad we did.

2021幎6月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Astronomical expensive shipping costs

First of all, Freediver Shop has a nice range of products to offer. However, these products seem to be shipped from different places and so it might happen that you get several deliveries for 1 order. Apart from that, I did pay an ASTRONOMICAL AMOUNT FOR SHIPPING (€61!). Never to be repeated!
Part of the order were fins from Leaderfins. Last week I heard from a friend that he got them directly from Leaderfins with far less expenses for shipping. Just so you know.

2021幎6月4日
自発的なレビュヌ
Freediver Shop ロゎ

Freediver Shop からの回答

Hi Koen,

Thank you for taking the time to write us about your experience and we regret to hear that your experience did not meet your expectations.

We have checked our records and can see that your order from April 16, 2021 was processed in a timely manner and was indeed dispatched in two separate shipments on April 18 and April 23 2021 by UPS and DHL Express couriers, delivered on April 23 and April 27, 2021 respectively.

Some items on our store may be dispatched separately as indicated in our TOS - In this case, the ordered items were dispatched in separate shipments since it would be quicker to deliver the ordered items to you separately than to transport them to a single location and then shipping them together, we are sorry if this has caused any inconvenience.

Kindly note that in such cases the shipping costs for your order are *always* combined (the total delivery cost for the items when ordered together is always lower than when ordering the same items separately).

If you have any further questions about your order or shipping, please contact our customer service team at support@freedivershop.com.

Have a great day.

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