We had an initial issue with the assembly of our Coffee Table. However we emailed the Support Team and were very well looked after by Anthony. After communicating by email a few times. Everything... ãã£ãšèŠã
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I purchased a grey sofa on sale from this company. The customer service is 100% and their items are of excellent quality. I highly recommend FIF and will definitely buy their products again.
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Excellent company! I have ordered and received two items from this company. One item was out of stock but I was kept informed the entire time and told when the item became available (earlier... ãã£ãšèŠã
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From the start of the sale till the end I was kept fully informed when my product would arrive , I was delighted with my purchase could not believe the care in which every item was packaged The quali... ãã£ãšèŠã
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Furniture in Fashion Trademark : UK00003813849 Founded on 14th June 2007, by it's founder & CEO Asad Shamim, established one of the largest online furniture stores in the UK. As one of the largest online stores for modern & contemporary furniture, itâs become a one-stop shop for those looking for high-quality furniture for the home & office. With FIF, thereâs a whole host of furniture available whether itâs for the home or the workplace. Offering office furniture to suit almost every budget, flexibility is offered with the large catalogue available. We have a major warehouse and showroom located in the up-and-coming town of Farnworth, Bolton BL4 9TP. Occupying over 60,000 square feet of area, the huge warehouse space allows us to store an array of bathroom furniture and more. This helps to initiate importing services across various countries. As of now, weâre one of the largest furniture stores for all products whether thatâs bedroom furniture to living room furniture sets. The use of high-quality, German-manufactured items like outdoor furniture, for example, comes directly over to us from our 500,000-square-foot warehouse in Germany. A strong online presence has helped us grow over the years and expand our variety of furnishings, which includes lighting, to lift the mood of any space.
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Causeway Mill ,14 Stone Hill Road, Express Trading Estate, BL4 9TP, Bolton, è±åœ
- 01204792700
- support@furnitureinfashion.net
- www.furnitureinfashion.net
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The table was exactly as advertised
The table was exactly as advertised. very clear assembly diagrams
2026幎3æ31æ¥
Furniture in Fashion ããã®åç
Thank you for your great feedback!
Weâre delighted to hear that the table met your expectations and was exactly as advertised. Itâs also wonderful to know that you found the assembly diagrams clear and easy to followâwe aim to make the whole experience as smooth as possible.
We really appreciate you taking the time to share your experience and hope you enjoy your new table!
Furniture in Fashion ããã®åç
Thank you for your feedback!
Weâre really pleased to hear that youâre happy with the quality of your item and that the delivery met your expectations. Thatâs exactly the experience we aim to provide.
We appreciate your support and look forward to serving you again in the future!
Grdat product and customer service
2026幎3æ30æ¥
Furniture in Fashion ããã®åç
Thank you for your feedback! We're delighted to hear that you're happy with both the product and our customer service.
We truly appreciate your support and look forward to serving you again!
Excellent service great quality coffeeâŠ
Excellent service great quality coffee table.
2026幎3æ10æ¥
Furniture in Fashion ããã®åç
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our service and the quality of your coffee table.
We truly appreciate your support and hope to welcome you back again soon!
Furniture in Fashion ããã®åç
Thank you for your lovely feedback! We're so pleased to hear that youâre happy with your purchase and found our company easy to deal with.
Itâs great to know youâre satisfied with the quality of the table and benches. We truly appreciate your support and hope to serve you again soon!
Spot on super good prices and handledâŠ
Spot on super good prices and handled efficiently.
Would use again.
2026幎3æ31æ¥
Furniture in Fashion ããã®åç
Thank you for your kind feedback! We're delighted to hear that you found our prices competitive and that your experience was handled efficiently.
We truly appreciate your support and look forward to serving you again in the future.
Very professional and helpful
Very professional and helpful, the order arrived earlier than i expected. Iâm in the middle of moving have not open my order yet
2026幎3æ9æ¥
Furniture in Fashion ããã®åç
Thank you so much for your kind words! Weâre really glad to hear that your order arrived earlier than expectedâespecially during a busy time like moving.
We completely understand that things can get hectic, so whenever you get a chance to open your order, we hope everything is just as you expect. If you need any assistance or have any questions, please donât hesitate to reach outâweâre always here to help.
Wishing you a smooth and stress-free move!
Had a bit of a blip with the deliveryâŠ
Had a bit of a blip with the delivery time but it was resolved, the company went the extra mile to get it to us quickly.
The tables are made really well & very sturdy.
Very happy with Furniture in Fashion and would recommend them.
Thank you for all your help.
2026幎4æ7æ¥
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Furniture in Fashion ããã®åç
Thank you so much for your thoughtful feedback!
Weâre sorry to hear there was a small hiccup with the delivery timing, but weâre really glad our team was able to resolve it quickly and get your order to you as soon as possible. Itâs great to hear that youâre happy with the quality and sturdiness of the tablesâthat means a lot to us.
We truly appreciate your recommendation and your kind words about our service. If you ever need anything in the future, weâre always here to help.
Thanks again for choosing us!
Lovely products
Lovely products. Easy to use website. Fast delivery. Great products. Great communication after order.
2026幎3æ9æ¥
Furniture in Fashion ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that you had a great experience with our products, website, and delivery service. Itâs especially wonderful to know that our communication met your expectations as well.
Your support truly means a lot to us, and we look forward to serving you again in the future!
Great furniture
Good website, good quality products at a great price. Delivery excellent.
2026幎3æ9æ¥
Furniture in Fashion ããã®åç
Thank you so much for your wonderful feedback! We're thrilled to hear that youâre happy with the quality of our furniture, found great value in our prices, and had a smooth experience with both our website and delivery service.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Furniture in Fashion ããã®åç
Thank you for your feedback!
Weâre delighted to hear that youâre happy with the product and that it was delivered quickly. Your support means a lot to us, and we look forward to serving you again in the future.
Furniture in Fashion ããã®åç
Thank you for your positive feedback!
Weâre really pleased to hear that your order arrived on time and that the product met your expectations. Providing accurate descriptions and reliable delivery is something we always strive for.
We truly appreciate your support and hope to serve you again in the future.
Great company
Great company who kept me informed all the way from order to delivery
Cupboard is really strong once assembled but instructions are very small All the items in the instructions have numbers but there is nothing on the parts to identify them Easy to get parts confused
2026幎3æ23æ¥
Furniture in Fashion ããã®åç
Thank you for your kind feedback!
Weâre delighted to hear that you had a positive experience with our service and that you were kept informed throughout your order and delivery process. Itâs also great to know that youâre happy with the strength and quality of the cupboard once assembled.
We appreciate your comments regarding the assembly instructions. We understand how frustrating it can be when parts are not clearly labelled, and we will certainly pass this feedback on to our product team to help improve clarity and make the assembly process easier for our customers.
Thank you again for your support, and we hope you enjoy your new furniture!
My grandparents bought a sofa from hereâŠ
My grandparents bought a sofa from here but the quality was awful and the fabric was loose. We took photos, videos, etc but the support team refused to help because they stated it was not considered a fault. They then wanted to charge £110 to come and collect the sofa without exchanging it/refunding.
Also, the sofa was delivered to them in 2-3 large boxes, which they disposed of because there was no space to store these. On the website it stipulates customers should return goods with the packaging ''if possible'', but this seemed to be an issue as well.
2026幎3æ15æ¥
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Furniture in Fashion ããã®åç
We appreciate you taking the time to share your feedback and would like to clarify the situation further.
After carefully evaluating the order, we would like to confirm that this was a showroom purchase, and typically all showroom orders are handled directly by the showroom team. However, following your insistence, we stepped in to assist with your case. We requested images of the reported issues, and once received, these were forwarded to the supplier for assessment. The supplier has confirmed that the item does not have any manufacturing faults. We would also like to highlight that this supplier is one of our most trusted partners, and we have not received similar concerns from other customers who have purchased sofas from this range.
We understand that you are not satisfied with the product, and while we respect your perspective, this situation does not fall under a fault as per our policy. As previously communicated, we are able to arrange a collection; however, this would be subject to a collection fee. Additionally, items are required to be returned in their original packaging, as outlined in our terms and conditions. We appreciate that disposing of the packaging may have been due to space constraints, but this does make the return process more difficult.
We would also like to mention that we have provided clear explanations of the available resolutions in our previous responses. We note that you have continued to contact us regarding the same matter, and we kindly ask that you review our earlier replies. Should you wish to proceed, please respond to confirm how you would like to move forward within the options already provided.
We would like to reassure you that we have made every effort to resolve this matter in line with our terms and conditions. As such, we are unable to accept responsibility where a product is not faulty but is no longer wanted.
Utter garbage company and products
Utter garbage company and products. Parts missing out of box, contacted company and they didnât want to know. (Although they will probably respond to this review saying otherwise.. donât believe them). Stay away!
Update 1..
I did ask for a 10% discount on 2 occasions but no action was taken by yourselves. You ignored it. The 10% would not have covered the cost of the replacement parts anyway. I have the email I sent to you asking to initiate the discount. Please donât lie.
Update 2.
The Email excuse is more nonsense. I accepted the discount offer on exactly the same email address as I ordered the item on.
Dreadful company. Bad customer service and products. Avoid!
2025幎11æ3æ¥
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Furniture in Fashion ããã®åç
Weâre sorry to hear about your experience and appreciate you bringing this to our attention.
After carefully reviewing your order, we can see that an issue was reported on 03/11/2025 at 16:27, at which time you requested compensation. We responded the same day offering a 10% discount as a gesture of goodwill, and a reminder was also sent on 04 November 2025. Unfortunately, we did not receive a response from your side following these communications. As a result, we were unable to proceed further, as confirmation is required in order for us to implement any resolution.
We would like to reassure you that we always aim to resolve issues in line with our terms and conditions, and we make every effort to support our customers. However, we cannot be held responsible where we do not receive a reply, as this prevents us from taking the matter forward.
We would also like to add that the majority of our customers are satisfied with their purchases, our products, and the courier services we use.
That said, we would still welcome the opportunity to assist you. Please contact our after-sales team at support@furnitureinfashion.net, and our dedicated support team will be happy to review your case and work towards a resolution upon receiving further correspondence from you.
We have now received a reply from you with different email address, rather than the one registered with your order, confirming acceptance of the discount. As we did not receive any confirmation previously, we will now proceed to initiate the refund process.
Furniture in Fashion ããã®åç
Thank you so much for your fantastic feedback! ð
Weâre really glad to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again!
Very polite & helpful delivery driversâŠ
Very polite & helpful delivery drivers & furniture is beautiful ð€©ð€©ð€©ð€©ð€©
2026幎3æ24æ¥
Furniture in Fashion ããã®åç
Thank you so much for your kind words! ð
Weâre delighted to hear that our delivery drivers were polite and helpful, and that you love your furniture. Your feedback truly means a lot to usâenjoy your beautiful new pieces!
Very good service lovely sofa wellâŠ
Very good service lovely sofa well priced good quality
2026幎3æ24æ¥
Furniture in Fashion ããã®åç
Thank you for your lovely feedback! ð
Weâre so pleased to hear youâre happy with the service and that you love your sofa. Itâs great to know you found it well priced and of good qualityâenjoy!
Excellent tv stand with drawers.
Excellent product. Looks even better in real life. So well machined. Everything fitted perfectly.
2026幎3æ3æ¥
Furniture in Fashion ããã®åç
Thank you so much for your fantastic feedback! We're delighted to hear that youâre pleased with the TV stand and that it looks even better in real life. Itâs great to know everything fitted perfectly and met your expectations in terms of quality and finish.
We truly appreciate your support and hope to serve you again soon!
Exceptional Customer Service
I was kept fully informed regarding delivery timescales due to the items ordered coming from Germany.
The goods arrived extremely well packaged & in first class condition. Adam particularly was very helpful diverting my delivery due to a holiday. I would certainly use this company again.
2026幎1æ12æ¥
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Furniture in Fashion ããã®åç
Thank you so much for your wonderful feedback! We're delighted to hear that you were kept well informed throughout the delivery process and that your items arrived safely and in perfect condition.
It's especially great to know that Adam was able to assist you with redirecting your deliveryâheâll be pleased to hear your kind words.
We truly appreciate your support and look forward to serving you again in the future!
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