Furniture Village - Chelmsford レビュー 

I was warmly welcomed into the store by Patricia, who introduced herself and asked if I was looking for anything in particular or just browsing. After explaining my needs, she began showing me furniture which met my requirements, which was great. Other stores had left me to trail around trying things which did not. Patricia provided all the information Necessary, without being pushy, and allowed me plenty of time to make sure the furniture was really comfortable. Having taken a fabric sample book home, I returned a couple of days later, and asked if I could spend 30 minutes just relaxing in the chair to make sure it was really comfortable. ( I have major spinal problems so this was essential) This allowed me to confirm my choices.
Patricia was brilliant throughout the whole process. I never felt pressurised into buying something, was given all the space needed to make a considered decision, and was delighted to be able to order a chair and sofa which are perfect for me. She is a credit to you. Thank you Patricia. I’m really excited about my purchases and looking forward to their delivery. The Recycling opportunity you provide for unwanted goods is brilliant, and very important in these days of needing to protect our environment. Well done.

Visited the Chelmsford store on 27th June to select a new suite, we were helped by Tammy, a very helpful and polite assistant, she made the process really easy plus gave us a very good deal, highly recommend this store.

Very good sales service in store, fast efficient helpful delivery

I was served by Caroline in Chelmsford store. She was so friendly and helpful! Looking forward to my new sofa 🩷 thank you

The customer service was brilliant Lynne was so helpful and helped us make a great choice
Would definitely recommend my friends and family

A seamless purchasing process, ably assisted at every turn by Tammy.
Great selection of products at affordable prices. Thank you once again.

Tammy made us feel at ease and was very hospitable, Tammy was very helpful with the sizes and in the end she got us a good deal.

Tammy was very helpful and polite. Helped my parents pick the sofa set up that was right for them and even done the a good deal. Overall very impressed with the customer service received 👍

Great experience in store, Lynn made purchasing our new sofa so easy, left us to browse and supported when we had made a decision. Quick and easy process, will return for our next furniture purchase

Great service with delivery guys really helpful but the rest of service
Awful. We had a change circumstances beyond our control I spoke to store to see if they could delay it they where very rude and unhelpful we have now had to store it in a garage. I can believe if a issue you can’t delay it before it has been sent very bad

Een a good experience from purchasing the furniture to the delivery. The van drivers were very professional.

Were very helpfull and got a grate deal

Friendly staff without being pushy.
Great range of sofas and chair to choose from.
Lyn answered all my questions so I understood my options.
Good range of prices which are competitive with other furniture shops.

Tammy was warm and welcoming and done her upmost to show us around the store and gave her reccomendations where needed.

Great service and experience

Tammy was a great help in helping us find a lovely sofa to fill out lovely space. She really helped us find a great deal and she was such a delight to speak to.

AMAZING experience! Such a stress free experience especially with the help of Tammy. We didn’t really know what we were looking for but she really assisted us with it, let us have time to think and talk it through. She really let us know the bargains we had available and it was so so helpful

I recently visited Furniture Village in Chelmsford with my partner to purchase a new mattress, and we had an excellent experience thanks to Patricia.
From the moment we arrived, Patricia welcomed us warmly and demonstrated genuine professionalism. She took the time to understand our preferences, carefully listening to what we liked and didn’t like, and guided us through a range of options without any pressure.
We tried several mattresses, and throughout the process she remained attentive, patient, and incredibly helpful. Her knowledge and guidance made it much easier for us to narrow down our choices and feel confident in our decision.
Patricia also ensured that the purchase process was smooth and completely stress-free, which made the whole experience even more enjoyable.
It was truly a pleasure having her assist us, and we would highly recommend seeking her out if you are visiting the store.

The sales lady Patricia was very patient while we changed our minds over colour and made spending quite a lot of money really easy

Very pleased with my choice of sofa staff very friendly helpful and understanding can't thank your staff member Caroline page enough made me feel so at ease and welcoming