Matthew at the Chelmsford store was extremely helpful from start to finish when we were buying our sofas. He gave us great advice without ever being pushy, which can sometimes be the case in furn... もっと見る
所在地
所在地を変更Unit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
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Matthew was very good at explaining the different choices we had. He helped us make a choice without being pushy . He also got us the best deal . The other sales assistant an Indian gentleman also off... もっと見る
Absolutely fantastic service from start to finish. Knowledgeable helpful staff who went above and beyond helping us measure and choose our furniture. This included assessment for delivery of sofa to... もっと見る
This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful advice
We chose our item of furniture and the member of staff helped us straight away.
Patrica was wonderfully helpful on both…
Patrica was wonderfully helpful on both of my visits. She was fully dedicated to me while I tried nearly every mattress several times, providing me all the information on them as required. Highly recommend visiting her.
Sofa purchase
Patricia was informative , patient and efficient in answering our questions.
We returned next day to make a purchase with her after consideration. We would not hesitate in recommending the clock tower retail park branch to others.
Thankyou.
A pleasant experience
My wife revisited the Chelmsford store to order our furniture.
We were met by Karunaker, who fully explained our options plus additional items available including damage insurance.
He also explained the benefits of finance, how the sofas would be delivered and fitted into our lounge.
We felt thoroughly happy with our experience today and would recommend to others.
Satisfied customer
I had a great experience today . Sales Consultant Karunaker took time to explained clearly about my order , delivery date, installation , insurance and care of the furniture . I was reassured and happy .
Patricia was very helpful and answered…
Patricia was very helpful and answered any questions we had.
Helpful and knowledgeable salesman
Helpful and knowledgeable salesman, Karunaker, we never felt pressurised when choosing living room sofas and chairs, and a dining room table and chairs. He didn’t hover around us but gave us time to look and try out the suites, but was on hand to answer any questions we had
karunaker made it a pleasant and easy…
karunaker made it a pleasant and easy experience
Helpful salesman karunaker
Karunaker was fantastic! Really friendly and helpful, very happy with the service
回答に AI 支援を利用する場合があります詳細を表示
Made contact months ago about my new…
Made contact months ago about my new chairs that turned up with the wrong legs, the leg that was supplied have broken and damaged my floor trying to get an exchange is turning out to be a bit of an issue so I have requested for both chairs to be replaced fully by no one not just the leg now it’s gone on for way too long

Furniture Village - Chelmsford からの回答
Sunday afternoon purchase…
I arrived late on a Sunday afternoon and was greeted and helped by Patricia.
She was really helpful i had seen on line what I wanted. She was very efficient and I didn't feel at all rushed.
The whole process was very thorough and I look forward to receiving my new sofa bed.
We had a great experience in store
We had a great experience in store. Karunaker, our agent was very amicable and helpful and made our decision easier with great advice
Excellent company
We had excellent service from choosing our sofa in store to prompt & safe delivery.
All the staff we dealt with were friendly & helpful.
Altogether a good experience so well done Furniture Village.
Caroline the shop staff member was…
Caroline the shop staff member was absolutely fantastic, we had a couple of options and she discussed everything about the sofa.
Very good and tammy
Being able to browse without being…
Being able to browse without being followed around.
Friendly & helpful service in store
We were served by Caroline, who was very friendly and helpful. Looking forward to our new sofa arriving!
Karunaker
Karunaker,
Service was really nice and good
Customer service is satisfactory
Thank you
We went in store and it was Perfect
We went in store just to get an idea for our living room and Patricia came straight over to offer her service (and a coffee)
She was amazing throughout and we found a perfect sofa, our kids love it too.
Thank you soooo much @Patricia
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