Furniture Village - Preston レビュー 

3,090
TrustScore 5段階評価の5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... もっと見る

5つ星のうち5の評価

Our salesman Benji at the Preston store was very welcoming and extremely helpful, made our experience a pleasurable one and I was very happy with my choice and Benjis knowledge of the range. Thank you... もっと見る

5つ星のうち5の評価

Andy at furniture Village Preston was extremely helpful and pointed us in the right direction. As a professional photographer I needed furniture that was strong and sturdy to keep my equipment in and... もっと見る

5つ星のうち4の評価

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... もっと見る


企業情報


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, 英国

4.9

優良

TrustScore 5段階評価の5

3090件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,090)

過去12か月のレビュー数: 65,619

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5つ星のうち5の評価

We were greeted when we entered the…

We were greeted when we entered the store.The enviroment was clean, well arranged and pleasant with an overall relaxing atmosphere. The furniture was of good quality with lots of choice.
Shiva was very attentive but not overbearing giving us time to browse. She also provided helpful tips about many different options, colours and combinations.
Shiva went above and beyond to help and we were pleased with our furniture, delivery times and price. We'll defintly return to the store in the future. ⭐️⭐️⭐️⭐️⭐️

2026年7月17日
5つ星のうち5の評価

We were served by Andy Mottley who was…

We were served by Andy Mottley who was absolutely brilliant answered all our questions gave us plenty of time to look around the store and when we decided what suite we wanted he went into all the details he was very very professional well done Andy it was a pleasure doing business with you.

2026年7月13日
5つ星のうち1の評価

The minute we walked into the store

The minute we walked into the store, staff almost jumped on my partner and I.
We hadn't even had chance to take a look at the first sofa!
I understand the sales process but this was infuriating! Another couple also in front of ourselves also had the same negative experience. You could litterally see staff competing with each other to get to customers first. We politely declined any assistance or advice on size, shapes and sales, however it did continue.

When finally, we did find furniture of our own personal choice, again we were greeted by 2 sale reps at once. One having to give in to the other.
Even worse and more frustrating, whilst completing the sale paperwork, it became a battle for the sales person to sell us every extra product he could possibly think of.. After telling him FOUR times, we weren't interested he then appeared to change mood and stated, would you like it free? At this point were ready for leaving the sale and walking away!

2026年6月21日
自発的なレビュー
Furniture Village - Preston ロゴ

Furniture Village - Preston からの回答

Good Afternoon, I am so sorry to hear about the experience you had within the store. This is certainly something we would like to investigate further for yo. To enable us to do so please can you send a copy or your review along with your 9-digit order number name and address to myexperience@furniturevillage.co.uk. Kind Regards Kieran

5つ星のうち5の評価

Highly recommend Andy Mottley

I couldn’t recommend Andy Mottley highly enough for such an enjoyable sofa shopping experience. I never felt rushed or pressured into a hard sell. Andy took the time to listen to exactly what we wanted, considered the space we had available, and made sure we chose the right option for our home. He made me feel like a genuinely valued customer rather than just another sale. Thank you, Andy! We’re really looking forward to having our cinema sofas delivered.

2026年7月12日
5つ星のうち5の評価

Bennie Konami was very helpful

Bennie Konami was very helpful. He helped us with all that we needed in a professional manner. He is very approachable and friendly. Great customer relations and communication skills. He has made our day. I would definitely recommend him to my family and friends if they need to buy anything from village

2026年7月9日
自発的なレビュー
5つ星のうち5の評価

Great service in the showroom

It was great to look round the showroom in Preston. No pressing from over zealous sales team. We were helped by Shiva who was great to deal with. came away with a new bed, dining table and chairs. Very happy with our selections and a fair price. Just hope we are still as happy when we take delivery.

2026年7月8日
5つ星のうち5の評価

Excellent customer service

We were greeted by Shiva Hosseinnia when we entered the store. She asked if she could help and kept a respectful distance whilst we looked around for a sofa. When she noticed our interest in a particular sofa she aporoached to offer advice on the sofa range and supplied us with a colour swatch kit and showed us the same sofa in fabric rather than leather. She then left us to discuss our thoughts. We left the store to think about the sofas we had seen and then returned to make a lurchase. Shiva helped us once more discussing the grade of leather and colour choice. We then finakised the purchase and agreed a date to pick up the sofa. When we returned, the sofa was carefully wrapped as she said it would be. She even helped us get the sofa into the van. Excellent customer service that went above and beyond.

2026年7月3日
自発的なレビュー

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