Gage Diamonds レビュー 452

TrustScore 5段階評価の4

4.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I had a wonderful experience shopping with Gage Diamonds. The quality of the jewelry is exceptional, and their designs are absolutely beautiful. The customer service team was incredibly helpful and g... もっと見る

5つ星のうち2の評価

Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my orde... もっと見る

企業が回答しました

5つ星のうち5の評価

We ordered my wedding band through Gage and my fiancé also got my engagement ring from them and we had a great experience both times. Rings arrived within the allotted timeframe given at checkout. Hi... もっと見る

5つ星のうち5の評価

All around great experience!! We set an appointment and received great service from Frankie. You can tell she really knew her stuff. Gage was the only location that had EXACTLY what my fiancé wa... もっと見る

企業情報

  1. 宝石店
  2. 宝石彫刻家
  3. 時計店

当該企業による記述

Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.


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4.1

ほぼ満足

TrustScore 5段階評価の4

452件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち4の評価

Beautiful ring but sizing is off

The ring itself is beautiful but it is too large. Definitely off In sizing.

2023年1月24日
Gage Diamonds ロゴ

Gage Diamonds からの回答

Hi Jennifer, can you send us a message at engage@gagediamonds.com? We offer a complimentary 6-month aftercare program which includes free ring resizing. We'd be happy to take care of this for you!

5つ星のうち2の評価

Communication was lacking

Communication was lacking! I ordered the ring and decided to change the stone shape. Sent an email asking if this was possible, after 3 days of no response I called to verify that this could be done. The lady said yes somebody would reply to the email I sent with the cost and delay to make the change. 3 days later I got an email saying the change could be made but it would delay the delivery a few days. I was fine with the delay and responded to proceed with the change. Fast forward 2 weeks, I received the ring but the stone was never changed. The ring does seem like decent quality and I will just stick with the original stone shape that was sent. Communication is definitely an issue for this company though unfortunately.

2023年1月18日
5つ星のうち2の評価

Its been 21 days since I placed my…

Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my order status. The status date still shows December 27th, the date of my original order, on my Gage Diamonds account. No update since then.

Your company needs to be more proactive in updating the status of orders, especially since thousands of dollars was spent on this order.

2023年1月17日
Gage Diamonds ロゴ

Gage Diamonds からの回答

Hi Chozan, as stated on our website and all order confirmation emails, all orders take 10-15 business days to complete, which are Mondays-Fridays, not including holidays. Since you placed your order on December 27th, we've had New Year's Day (recognized on January 2) and Martin Luther King Jr. Day on January 16th. Today marks the 14th business day since your order was placed, however LendFirm notified us on Janaury 6th, midway through production, that they were unable to process a first payment due to incorrect banking information provided on your account, thus pausing production on your item. After 5-business days of an item paused in production, the order is canceled. We only received confirmation from LendFirm that they received updated banking information on January 13th, which is when production restarted on the item, and another 10-15 businesss days. We also have no record of you reaching out to us at any point, but we do have record of you opening our email updating you on the status of your order on January 10th. Please feel free to reach out to us at engage@gagediamonds.com if you have any further questions.

5つ星のうち5の評価

Dream Watch

I wanted a watch not any watch a certain watch and in there gallery they didn't have one but when I told Lauren what I would love to have was like a dream she brought what I imagined to life since wasn't in there stock had to wait longer than normal. but the wait is worth it...

2022年12月21日
5つ星のうち4の評価

responsive

responsive. I do wish the rubies were more reflective/ red/ a little bigger to match the center stone.

2023年1月9日
Gage Diamonds ロゴ

Gage Diamonds からの回答

Hi Punik, thank you for your review! I see you ordered our Kiana setting which has 4.00 x 3.00 mm accent stones. This is standard across this setting style, and listed in the product description!

5つ星のうち5の評価

Amazing

Gage Diamonds was absolutely amazing. They were extremely helpful. I needed the ring in before Christmas morning and they made it so easy to get done! I could not be happier with the product or the experience.

2022年12月16日
自発的なレビュー
5つ星のうち1の評価

The watch was junk

The watch was junk. It was loose in the case. Couldn't set the time. It could be wound and it would tick. But in four days of running it only moved about one hour. You couldn't have checked the watch. Unless all you checked was to see it it ticked.

2022年12月6日
Gage Diamonds ロゴ

Gage Diamonds からの回答

Hi Randall, thank you for sharing your experience. We have no record of you reaching out to us about this issue. Our pocket watches are noted as pre-owned and priced according to their condition. The pocket watch you purchased, as noted in the product name and description is 123 years old. If you contact us at engage@gagediamonds.com we'd be happy to find a resolution. Thank you!

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