Galactic Fireworks レビュー 

Galactic Fireworks からの回答

2025年11月3日

Hi Elsie,

Thanks for your lovely feedback! I’m really pleased the communication and tracking worked so well and that you’ve been happy with our products year after year. Hope you have a wonderful display.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Adam,

Love that comparison—thank you! Great to hear you’re so happy with the range and speed of delivery. Hope your next order hits just as hard as a War Hawk!

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Simon,

Wow—what a fantastic review, thank you! It’s brilliant to hear you rate the Primed cakes and rockets so highly, and that our service and delivery team have looked after you. Hope this year’s display is as good as ever!

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Adam,

Thanks so much for the great feedback! Delighted you were happy with the fireworks and service—it’s exactly what we aim for. Enjoy lighting them up!

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Simon,

Thanks for your kind words! Really pleased everything ran so smoothly from start to finish. Have a fantastic display.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Sue,

Thanks for your lovely review and continued support! Great to know you find the site easy to use and that our team are always there when needed. Hope your fireworks make for a cracking night.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Matthew,

Brilliant message—thank you! Always great to hear from long-time customers, and I’m glad Aaron’s kept up his usual top-notch service. Hope you have an amazing display this year.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Vicky,

Thanks for your kind words! I’m really pleased everything went to plan and that Aaron made such a good impression on delivery. Hope you have a fantastic display.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Magnus,

Thanks for your review! Delighted you were pleased with the products, delivery, and overall experience. Hope your fireworks light up the night!

All the very best,
James

Galactic Fireworks からの回答

2025年11月4日 に更新

Hi G,

What a brilliant review—thank you! Delighted you were happy with the product and service, and it sounds like you’ve planned a perfect surprise. Hope the Perpetual goes down an absolute storm!

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Lewis,

Thanks again for the continued support—it’s always great hearing from you! Really pleased you’re happy with the team and delivery service. Have a great display!

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi David,

Thanks for your review! Great to hear everything went smoothly and that you enjoyed the rockets—those Sky Raiders do pack quite a punch for their size. Hope you have a fantastic display.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi there,

Brilliant feedback—thank you! Great to know the product info, packaging, and service all impressed. I’ll pass your kind words on to Aaron. Have a cracking display.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi James,

Thanks for your great feedback! Glad the updates and tracking worked smoothly and that you’re pleased with the fireworks. Hope they light up the sky.

All the very best,
James

Galactic Fireworks からの回答

2025年11月3日

Hi Richard,

Thanks for your review! Really pleased the delivery and service hit the mark. Hope you enjoy the fireworks when the time comes.

All the very best,
James

Galactic Fireworks からの回答

2025年11月2日

Hi Darren,

Thanks for your great review! Really pleased you found the website easy to use and the whole process smooth from start to finish. Hope your fireworks put on a fantastic show!

All the very best,
James

Galactic Fireworks からの回答

2025年11月2日

Hi Karen,

Thanks for your review! Really pleased everything was quick and easy for you. Let us know what we can do to earn that last star next time!

All the very best,
James

Galactic Fireworks からの回答

2025年11月2日

Hi Jonathan,

I’m genuinely sorry you feel disappointed with your order, though I have to be honest — I do think your comments are a little unfair.

You’ve actually received a good mix of smaller back-garden fireworks for just over £100, and the quality is excellent for what you’ve spent. We’re pyromaniacs ourselves and take huge pride in what we sell, constantly checking prices to make sure we remain the cheapest in the country for comparable products.

I’d really encourage you to fire a Moonshot rocket before writing them off — they’re brilliant performers and miles ahead of the supermarket equivalents. The £5 “90-shot” cakes you mention are exactly that: smaller family pieces at a low price point. We also sell much larger fireworks, but naturally, those cost more.

As for the suggestion of “false advertising,” I have to push back on that — we go out of our way to be completely transparent. Every single product on our site has full dimensions, weights, and a video of us holding and firing it so you can see exactly what you’re getting. We can’t be clearer than physically showing the item in our own hands on camera.

That said, if you’re not happy, please email us with your order details and we’ll arrange a collection and refund. We’d much rather you come away satisfied than frustrated — even if I don’t agree with the criticism, I’ll always make sure our customers are looked after.

All the very best,
James

Galactic Fireworks からの回答

2025年11月2日

Hi Ami,

Thanks for your lovely review! Really pleased you found the site easy to use and enjoyed watching the videos before choosing. Hope you have a fantastic display!

All the very best,
James

Galactic Fireworks からの回答

2025年11月2日 に更新

Hi Chris,

Sorry about that — the last thing we want is to annoy anyone with unwanted texts. There must be a glitch somewhere in the system, as you’re the second person to mention the issue this year. I'll take a deeper look post Bonfire Night at our marketing/ unsubscribe platform.

However, rest assured, we won’t be sending any more messages before New Year, but if you can drop us an email with your number, I’ll remove it manually to make sure you’re fully unsubscribed.

Apologies again for the hassle.

All the very best,
James