GC Motors レビュー 

All good initially - car was a decent price and trade in eventually got to where we could agree a deal. There was an issue with the 5th wheel (Defender) being different to those fitted and it was agreed that this would be ordered and shipped to me by mid June.

On arrival to swap the vehicles, my car that I had driven 3.5 hours was handed over for inspection which I was told would take 1.5 hours, I went away for some food whilst it was being reviewed, I had been completely honest in my assessment highlighting every chip and mark so wasn't worried.

Following my return from lunch I was left for approximately another hour+ waiting, eventually I was called to look at an issue with the car i had driven for 3.5 hours to Harrogate in.. it now had a broken drivers seat which was at such an angle it was touching the rear passenger seats and an airbag light was showing on the dash, neither of which had been on the vehicle before it was delivered to them - and acknowledged by the salesman who drove it in to the work bay for the inspection!

I was then told that it needed £2.5K of repairs before they could take it, I was paying for an extended warranty which I was about to cancel - it was agreed that I would pay an extra month to provide the cover for them to claim. I have now found out that because of the claim i have to fund the balance of the policy, and the claim only happened due to damage incurred during the period they had the vehicle.

Added to this - its now mid July and I am yet to see the 5th wheel which forms part of the deal, despite repeated chasing this falls on deaf ears that don't respond.

If I haven't received the wheel by this time next month I will be pursuing this legally.

You do get a "customer satisfaction" survey after - I'm pretty sure all bad ones get binned, as despite feeding back my concerns I am yet to receive a response.

Updated to a 3 star rating - they paid my warranty (or most of it) for the remaining 3 months, and my wheel turned up .. Cant say I'm happy with the service, however, car is good, good price, got a decent trade in price and eventually got everything covered off.

I recently bought a BMW from GC Motors, the process from start to finish was a breeze. Warren and Rob were brilliant with me and helped guide me through evryone step and answered any questions I had.

Ps, the valet was brilliant.

Neil Abbey provided an excellent service as did young Noah in sales and Tracey on reception. I'll definitely use GC motors again in the future.

Excellent experience & very helpful & couldnt ask for more. Dealt with Neil & Compliance. Fantastic Service. Will certainly use again in the future. Carl in Scarborough.

I recently purchased a car from CQ motors even though I live some 100 miles away. The deal and trade in were agreed over the phone using video and pictures so that when I made my trip to Harrogate this was only to finalise things and to pick up the car . Neil was a pleasure to deal with and was very helpful and understanding. I am very pleased with my car and would be happy to revisit them in future.

Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightforward car sale I have ever experienced- I really don’t like changing cars !! Neil made it so much easier and I will definitely be back next time I need a new car !
All the employees are friendly and nothing is too much trouble - lovely coffee too
Great service thanks 🙏

Fantastic experience at GC motors , Phil collected us from the train station and we dealt with Neil who was very friendly and welcoming. Smooth transaction and great communication throughout the sale.
Amazing selection of high end vehicles at the showroom , I Would highly recommend...

I bought a car for 4000 and took it to the shop had breaks, rotors, front end alignment, and a battery a little less than 1000 dollars, and within a couple days of driving it the transmission starts slipping and it's making weird noises when I turn the steering wheel with a load roaring sound. Took it to my mechanic and he looked it up to a 100k meter that tells you what's wrong with the car and the alternator is bad which originally was why I replaced the battery because it tested weak when I took it to a different shop. Then my mechanic drove the car and said wow... I'm surprised the wheel has not broke off... the wheel bearings an axle are bad, and the transmission.... I bought the car for my 19 year old daughter... she could have been seriously injured if not killed driving on the interstate. Now I'm over 5000 in and looking at probably another 5000 to have all the repairs listed. I would never by a car from this place... they sell them cheap for a reason. On top of all that... the dealership replaced the breaks but the rotors where so chewed up the breaks were bad on the 1st drive. Ugh.... I'm so freaking upset.... never again. Before you buy a car do research and never buy from this place.

Second time I have bought a vehicle from Neil Abbey at GC Motors. His service and attention to detail were excellent and I am very happy with outcome.

Neil provided excellent service. He is highly experienced and well-versed in his field.

What can i say about this dealer!! I purchased a vehicle for a surprise for my wife, and the whole team at GC Motors made the occasion so very special. They went above and beyond to make sure the process was smooth and the collection day such a special day. From viewing to completion was a dream with great communication. A MASSIVE Thank You to Team GC Motors. Great selection of vehicles and a true pleasure to deal with.

Neil Abbey is the best sales person I've ever met. Everything about him is perfect. Enthusiasm. Attitude. Free biscuits. Neil is the best sales person I've ever met and I've met lots as I'm old and I've been round the block a few times. I wish everyone was like Neil.He should be an MP. He could run the country.

Dealt with Neil at GC Motors who went above and beyond to assist my enquires on a vehicle I had huge interest in. Neil supported with developing various offers and answering questions about part exchange and offers of delivery to my property. Sadly I wasn't in a position to progress but this did not change the support / understanding of my circumstances and was a pleasure to chat with. I would recommend GC Motors.

From the moment I stepped foot inside, Neil was friendly and totally available to us. He listened intently to our requirements and he managed to provide great knowledge and support on what we needed. I wouldn’t hesitate to recommend him specifically.

Highly recommend staff are attentive and helpful and the car we bought is a true reflection of the advert

Traded in my Porsche Macan against a VW ID Buzz. The salesman, Andy BELL, was friendly & very easy to deal with. GC Motors in Harrogate was a 400 mile drive but everything was set in place for our arrival & the whole buying/trading in process went smoothly. I had expected to be bartered down on the px offer previously made but no games on arrival & the px offered was what was agreed. A really good experience with GCM & made all the better thanks to Andy BELL. Highly recommended 👍👍👍👍👍

Rob and Noah were very easy to deal with
Car was delivered as agreed and is Great Value.
Fingers Crossed for the future

I arranged a visit to GC to view a car. The car was well presented but not right for me. I was looked after by Neil Abbey. I was given the keys upon arrival and left to inspect the car on my own. Neil joined me and we took the car for a test drive. This was a no pressure salesman who could not do enough for me on the day. I would buy from these guys if the right vehicle turned up. Good experience. Thanks Neil.

Warren delivered an outstanding experience from start to finish. he made the whole process smooth, straightforward, and genuinely enjoyable. He was professional, responsive, and went the extra mile to make sure everything was perfect. Couldn’t be happier with the service highly recommend!

Effective communication seems to be a problem for this car dealer and I would AVOID them at all costs if you want a straightforward and transparent experience.

I am very clear in my communication, having bought or leased a large amount of cars over the years I have been driving. I was very clear with Andy on how I would want a deal structured and the yearly mileage and payment I would be happy with. I was very clear that if they could not do that then I wouldn't be interested and I would not waste their time.

I had several confirmations from him that they had made it work and he gave me the monthly figure. It wasn't until the absolute last minute that I found out they had halved the yearly mileage to make it work and had clearly thought they could pull the wool over my eyes. This is not an acceptable situation for me as I keep my cars full term, Andy was aware of this and aware of my request, which he has now confirmed he DID write down. Their dealings with me stink of a lack of integrity and in my opinion they have been very dishonest. I would NOT recommend anyone who values integrity or clear communication to use this company for a car deal and it was also very evident that they were very quick to take my £2k deposit at 9am, but then the communication dried up and I had to chase them all day to get answers and progress a deal. I then find out at 7pm at night that due to the absolute obfuscation of the truth that this is totally unworkable and they have been downright dishonest.

Even to give them the benefit of the doubt and to say there was no dishonesty would mean that the alternative to that is a car salesman and his manager who are completely unable to communicate with each other, to the extent that the important details are not followed. I'm not that naive to think this was innocent and I am firmly of the belief that they felt they could flannel me and con me into a deal that does not suit me.

Utterly useless individuals. Avoid them at all cost. I have now found another car, in a very straightforward deal with a dealer who listens to me and keeps me updated with the exact numbers and terms I ask them for.

Rather than trying to pull the wool over someone's eyes just to con them into a deal, have some integrity and say you can't make the numbers work.