Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... もっと見る
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... もっと見る
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... もっと見る
企業が回答しました
企業情報
当該企業による記述
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
連絡先
Unit 1, Edgar Street, BL3 6EZ, Bolton, 英国
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3.2
まあまあ
263件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Disappointed
I ordered a plastic Christmas tree storage box with clip on lid. I missed in the description that there was no lid. I requested to return this as not fit for purpose however have had to pay nearly half the cost of the item in postage. I will not be using this company again
2026年1月12日
GED Outlet からの回答
We’re sorry to hear of your disappointment; however, we would like to clarify that this item was supplied exactly as described. The product listing clearly states that the storage box is supplied without a lid.
As the return was requested due to personal preference rather than a fault, return postage costs are the responsibility of the customer in line with our returns policy.
GED Outlet からの回答
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the delivery, communication, and quality of your items. We really appreciate your support!
Efficient in…
Quick and efficient and received in reasonable time considering the bad weather. Also a very good price.
2026年1月2日
GED Outlet からの回答
Thank you for your kind review. We’re delighted to hear your order arrived quickly despite the bad weather and that you were happy with the price. We really appreciate your support!
Although I brought this for next year…
Although I brought this for next year as the one I had was 22yrs old it had definitely seen better days so decided to throw it out in Jan. Thought I would try and get what I would like insale and this is exactly what I wanted . Arrived within a week. Only thing I would suggest u let people know how to connect top and bottom light it took me a while .
2025年12月29日
GED Outlet からの回答
Thank you for your lovely review. We’re really pleased to hear you found exactly what you were looking for and that it arrived promptly. We also appreciate your feedback regarding the light connection that’s very helpful and something we’ll certainly take on board to improve the experience for future customers.
GED Outlet からの回答
Thank you for your recommendation. We’re delighted to hear your order arrived quickly and exactly as expected. We really appreciate your support!
GED Outlet からの回答
Thank you for your feedback. We’re pleased to hear your order arrived promptly and well packaged.
Absolutely dreadful company I am still…
Absolutely dreadful company I am still waiting for the item from October and they won't issue a refund they ding messaged to help sort anything do NOT USE THEM YOU WILL LOSE YOUR MONEY
2025年10月22日
GED Outlet からの回答
We’re sorry to hear of your dissatisfaction; however, we must clarify the outcome of this order. The item was dispatched correctly, tracking was provided, and delivery was confirmed by the courier.
This matter was fully investigated, and the claim was not upheld as the parcel was deemed delivered. As such, we are unable to issue a refund.
Good price but received wrong item
Good price, even for an A grade return. Sadly, we ordered a 80 light string of lights but a 240 light string was supplied in error. Too long for our needs so I have asked the supplier whether they can meet the original order for a 80 light string - awaiting their reply. Hopefully they can. Not entirely happy with choice of courier but postage was free so it’s down to the seller.
2026年1月2日
GED Outlet からの回答
Thank you for taking the time to leave us a review. We’re really pleased to hear that you were happy with the price and overall condition of your A-grade return, and that your first experience with us was a positive one.
We appreciate your feedback regarding the courier. While we aim to offer free postage wherever possible, we understand that delivery experience is an important part of the service and we’ll certainly take your comments on board.
Thank you again for choosing us , we hope to welcome you back again soon.
Best wishes
Naidine
I’m absolutely thrilled with the Bush…
I’m absolutely thrilled with the Bush radio I bought from GED outlet. I discovered it here at a lower price than anywhere else while browsing online, and they provided quick, complimentary shipping. Very impressed, I’ll certainly shop here again!
2026年1月3日
自発的なレビュー
GED Outlet からの回答
Thank you so much for your lovely feedback. We’re delighted to hear you’re thrilled with your Bush radio and that you found great value with fast, free delivery. We really appreciate your support and look forward to shopping with you again! 😊
Really happy with my Bush radio I…
Really happy with my Bush radio I purchased from GED outlet. After shopping around I found it cheaper here than anywhere else online and got fast free delivery. So impressed will definitely buy from here again 😊
2025年12月29日
GED Outlet からの回答
Thank you for your kind review. We’re really pleased to hear you’re happy with your Bush radio and that you found great value with fast delivery. We truly appreciate your support and look forward to welcoming you back again 😊
Unfortunately I have not received the…
Unfortunately I have not received the order I placed with this company even though it states delivered by courier service!
I informed the seller about this and under Consumer Rights Act to request a full refund and for the seller to raise a claim through the courier service.
I am now out of pocket and not received the order I placed!
2025年12月18日
自発的なレビュー
GED Outlet からの回答
We are sorry to hear that you are unhappy; however, we must clarify the outcome of this matter. The order was dispatched correctly, tracking was provided, and the courier confirmed the parcel as delivered.
A full investigation was carried out via the sales channel through which this order was placed, and they have reviewed all correspondence, tracking information, and courier confirmation. Following this investigation, the claim was not upheld, and the decision was made in our favour.
As delivery has been confirmed and the platform’s investigation concluded, we are unable to issue a refund. We have cooperated fully at every stage of the process.
No notification
Can't comment on product as it is a gift but not happy with your choice of courier- no notice of delivery, package discovered the following day by bins - hopefully weather hasn't damaged it
2025年12月13日
GED Outlet からの回答
Thank you for your feedback. We’re sorry to hear about the delivery experience. However, we have not been contacted regarding this issue, and we are only finding out now from reading your review. Please let us know if the item has been affected by the weather or if there are any other issues so we can assist promptly.
Christmas tree was missing branches and…
Christmas tree was missing branches and broken when we received it, smelt funny and was crammed in the box with other things we bought. After numerous ignored emails they finally said I could return it 12 days before christmas which would include me putting it on my mobility scooter and driving 20 mins to the closest place. Needless to say I wont be returning it and obviously wont have a Christmas tree this year. For the small amount you save on their website I would save yourself the hassle and shop elsewhere
2025年12月1日
GED Outlet からの回答
We are sorry to hear of your dissatisfaction; however, we would like to clarify the facts. In your initial contact, you advised that the tree was missing branches and broken. There was no mention at that stage of any smell or packaging concerns.
There was a short delay in responding as no order details were provided initially. Once these were received, free full return instructions were sent on 9th December so a full refund could be processed.
There is still time to return the tree for a full refund, so you would not be without a tree for Christmas. We remain willing to resolve this matter.
Parcel was never collected from outlet…
Parcel was never collected from outlet for delivery and I even paid for 2 day delivery FedEx were less than helpful on the 5th day cancelled my order as it would arrive to late there excuse was its a busy time of year if thats the case don't offer a 2 day delivery if you cant deliver on time not fare on your customers and I will never use you again in the future
2025年12月4日
GED Outlet からの回答
Thanks for your review. Your order was delayed due to peak-season carrier backlogs, and FedEx did not collect the parcel on time despite being booked. As soon as you contacted us, we refunded your postage, and once it became clear the parcel would not arrive when needed, we issued a full refund and cancelled the order.
Our team responded to all your messages and did everything possible to assist throughout the delay, even though carrier issues are outside our direct control. Sorry again that you had a problem.
Christmas lights
Parcel arrived, obviously been a return for a previous customer. As both lights had mud on the spikes and a light on each set was broken.
2025年11月26日
GED Outlet からの回答
These items were clearly listed as B-grade products, which may show signs of prior handling. The purchase was received on 29th November, and we have not been contacted to arrange a return or replacement. We encourage customers to get in touch so we can resolve any issues promptly.
I received the wrong order
2025年12月2日
GED Outlet からの回答
We are sorry that the customer received the wrong order. The refund was requested and processed immediately on 3rd December, without any questions or delay. This review was left six days later, after the issue had already been fully resolved.
We always welcome feedback, but we hope reviews reflect the resolution of issues as well as the initial experience.
Absolutely awful company to deal with
Absolutely awful company to deal with, and trying to send something back is a nightmare I ordered a fan, which had a screw missing from base plate and a dented fan blade, and I'm still trying to send it back, as they do not send qr codes to send back, and not everyone has a printer this day and age, they need to move with the times
2025年12月1日
GED Outlet からの回答
We have made multiple attempts to resolve this issue, offering replacement parts, a full replacement, or a free return label with advice on printing via return stores.
We also note that this customer has left three separate reviews regarding the same issue. While we welcome feedback, repeated posts about the same matter can be misleading for other customers. We remain ready to process the refund as soon as the return is completed.
Smooth transaction
Smooth transaction with good communication about delivery (although the delivery guy just leaving it on the doorstop wasn't great!). Somewhat battered original exterior packaging but everything inside was as it should be and it seems to work fine.
2025年11月27日
GED Outlet からの回答
Thank you for the great review! We’re glad the transaction went smoothly and that everything arrived safely. We’re sorry to hear the courier left the parcel on the doorstep this isn’t the level of service we expect from our delivery partners, and we’ll pass on the feedback.
We're pleased the product is working well and appreciate you taking the time to share your experience.
Thanks again
Did not receive correct item
Did not receive correct item. Tried to contact GED and had no reply. Terrible customer service
2025年11月27日
GED Outlet からの回答
Hi
We’re sorry to hear this. We couldn’t find any previous contact from you, so we’ve reached out after seeing your review to get more details and fix this for you. Please check your inbox so we can resolve it right away.
Thank you,
The GED Team
Item purchased was as described
Item purchased was as described . Good quality and price . Item arrived on time
2025年11月17日
GED Outlet からの回答
Thank you for your review! We're glad to hear the item was as described and that you were happy with the quality, price, and delivery. We appreciate you choosing us and hope to serve you again in the future.
The GED Team
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