Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... もっと見る
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レビュアーのコメントを見てみましょう
The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... もっと見る
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... もっと見る
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... もっと見る
企業が回答しました
企業情報
当該企業による記述
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
連絡先
Unit 1, Edgar Street, BL3 6EZ, Bolton, 英国
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3.2
まあまあ
264件のレビュー
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 68％に回答しています
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Item purchased was as described
Item purchased was as described . Good quality and price . Item arrived on time
2025年11月17日
GED Outlet からの回答
Thank you for your review! We're glad to hear the item was as described and that you were happy with the quality, price, and delivery. We appreciate you choosing us and hope to serve you again in the future.
The GED Team
Delivered promptly thank you
2025年11月17日
GED Outlet からの回答
Thank you for your review! We’re glad your order was delivered promptly and appreciate you taking the time to share your experience.
The GED Team
Quick delivery
Quick delivery. Kept me informed during the purchase process. Would definately recommend and buy from GED again. Thank you.
2025年11月14日
GED Outlet からの回答
Thank you so much for your lovely review! 😊 We’re really pleased to hear your order arrived quickly and that you felt well-informed throughout the process. We truly appreciate the recommendation and look forward to serving you again.
Thank you once again!
I ordered through Amazon a vax carpet…
I ordered through Amazon a vax carpet cleaner, the cleaner had a fault which is internal and Vax advised to return to the seller for a refund or repair. Through Amazon.a return was agreed but they were stating I had to pay for the return courier cost. I tried phoning and emailing as I wanted to know they would cover return cost as refund and received no response. A month on and I still have not been able to resolve this. The phone line doesn’t answer and emailing gets no response. Terrible!
2025年10月1日
自発的なレビュー
I had to return as some of the parts…
I had to return as some of the parts didn't fit together. Also one part got stuck. My mum is 89 and just couldn't cope. I hadn't realised when I ordered that there was no battery pack. 😳
2025年11月12日
GED Outlet からの回答
Thank you for your feedback. We’re sorry to hear that the product wasn’t suitable for your needs. We understand how important ease of use is, especially for your mum.
As mentioned, we’re happy to offer free returns for this order to ensure there’s no inconvenience. Unfortunately, as the item is designed to be used with a specific battery and accessories, there’s little more we can do to adapt it.
We truly appreciate your understanding and hope to assist you with a more suitable product in the future.
Kind regards,
GED Customer Support Team
I’ve just tried to use my hand held…
I’ve just tried to use my hand held steam cleaner it isn’t working there’s quite a few issues with it .
EDIT
I have now been in contact and I am receiving a full refund and I am happy with the customer service I have received.
2025年11月5日
GED Outlet からの回答
Thank you for updating your review — we really appreciate it. We’re sorry the steam cleaner didn’t work as expected, but we’re glad we were able to resolve this for you quickly and arrange a full refund without delay.
Thank you again for getting in touch and for recognising the customer service you received. If you ever need anything in the future, we’re always here to help.
Kind regards,
Naidine
Was fairly quick and easy well packaged…
Was fairly quick and easy well packaged but would have liked a message giving me a day and approximate time
2025年11月4日
GED Outlet からの回答
Thank you for your feedback! 😊 We’re glad to hear your order arrived quickly and well packaged. We appreciate your suggestion about delivery notifications that’s helpful, and we’ll certainly look into improving communication on future orders.
GED Outlet からの回答
Thank you for your review. The item you ordered — McGregor MCLHT1841 41cm Cordless Hedge Trimmer – 18V (No Battery, No Charger) — was advertised exactly as such in the product title and description. The price of £24.99, compared to £49.99 for the full kit, also reflects that it doesn’t include a battery or charger.
Kind regards,
GED Outlet からの回答
Thank you for your great feedback! 🚀 We’re glad your order arrived quickly and that you’re happy with the product. We really appreciate your support and look forward to serving you again!
Top job!!
Can't fault GED for the past processing and delivery of the order.
Very impressed.
Thank you 👍🏻
2025年10月13日
GED Outlet からの回答
Thank you so much for your kind words! We’re thrilled to hear you were impressed with our service and delivery. Your feedback means a lot to us, and we really appreciate your support. We look forward to serving you again soon! 👍
GED Outlet からの回答
Hi Stuart,
Thank you for your feedback. Once we received your order number, we were happy to provide the delivery details you requested, and the item was delivered on 24th October as arranged. We always aim to keep our customers fully informed and are happy to help with any delivery queries.
Kind regards,
Naidine
Reliable seller.
Easy transaction, fast delivery. Product as described. Happy with the purchase
2025年10月17日
GED Outlet からの回答
Thank you so much for your kind review! 😊 We’re delighted to hear that you were happy with the product and our service. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Still no refund despite registered return! Seems like a scam company!
Sent used item instead of new. Now awaiting feedback how to return.
Update: N.a.i.d.i.n.e. W.a.l.t.o.n. still refuses to refund the item, basically confirming her stock control system is useless and unprofessional. Returned item to company, still awaiting refund. Very unprofessional company, tried to say they advertised used product - no, due diligence was done and item was listed as new. But it wasn't...
2025年12月11日
GED Outlet からの回答
Update - We cannot issue a refund because the customer has been unable to provide any proof of return — no receipt, no tracking number, no carrier confirmation, and no QR code. Proof of posting is required by all retailers and carriers to verify that a return has taken place.
The product was not advertised as new; it was clearly listed as B-grade stock at the time of purchase.
Unfortunately, the customer has made several false accusations and personal remarks in their communications and review. We do want to make it clear to other customers that we have remained professional throughout and have simply requested the standard evidence required to process a refund.
As soon as any proof of return is provided, we will be happy to resolve the matter immediately.
-----------
Hi Mr Boyd,
Thank you for your review. The item purchased was listed as a B-Grade Refurbished product, not brand new, as shown in the advert. We explained this in our email on 19th October and confirmed we’d be happy to accept a return if you wished to proceed. We haven’t had a response or received a return yet, but we’re still happy to help resolve this for you please get in touch when convenient.
Kind regards,
Naidine
Disappointing after sales service
Initially the leaf blower/vacuum was dispatched & received quickly. However, it arrived with only 1 of the 2 required batteries. GED apologised for a 'picking error' & dispatched a second battery, but when it arrived it was the wrong one. Communication from GED then slowed down dramatically, replies to my emails being slow or non-existent. I'm sorry to have to write a negative review because the leaf blower is great, but the after sales service felt like I was being a nuisance.
2025年9月29日
GED Outlet からの回答
Thank you for your feedback. We’re very sorry again for the mix-up with your order. Unfortunately, a stock labelling issue caused the wrong battery to be sent initially. It was never a nuisance to resolve — we simply asked for a quick photo of the battery box to make sure the same problem didn’t happen again.
I’m pleased that, after that, you received the correct battery and that our final messages ended on a positive note — you confirmed everything had arrived, and I replied with “brilliant” and another apology for the earlier inconvenience.
We’re glad to hear you’re happy with the leaf blower itself and appreciate you taking the time to share your experience. Your feedback helps us improve, and we hope to serve you again in the future.
Great prices
2025年9月29日
GED Outlet からの回答
Thank you for your 5-star review! We’re glad you were happy with our prices and really appreciate your support.
Absolutely incredible customer support
Absolutely incredible customer support! I’d never heard of this company so was very sceptical but they had the item I wanted - so took a chance (especially due to it being a lower price!!) I had initially had an issue but it was sorted straight away!! If you’re unsure ordering from this company….dont be!!
2025年10月2日
GED Outlet からの回答
Thank you so much, Pamela! We’re over the moon to hear your kind words. It means a lot that you took a chance on us, and we’re so glad we could get everything sorted quickly for you. We truly appreciate your trust and support — it’s customers like you who make what we do so rewarding! 💛
Thankyou for the full refund, I accept the problem did not lie with yourselves but with the courier and also want to thank you for the quick response in getting back to me.
Ordered a hoover and paid for next day delivery and still waiting a week later. Having lots of problems with their courier Evri. Very unhappy with the service
2025年10月3日
GED Outlet からの回答
Thank you for your feedback. We’re very sorry for the delay and the issues with the courier we weren’t aware of the delivery problem until your review. We’re glad we could issue a full refund and hope this helps make up for the inconvenience. We truly appreciate your understanding and would be grateful if you’d consider updating your review to reflect the resolution.
Box was badly damaged.
I ordered a scooter and the box it came in was damaged. It looked.like it had been open and resealed. The bottom was half open. The corners were battered. I was worried that it was going to have parts missing. From what I can I dont think it has as ive had to open to check but this was my sons Christmas present. And now it cant be wrapped up as the box was wrecked. Some of the scooter paint has been chipped off aswell not much but I think that was as it didnt have much padding inside the box so the parts had rubbed together.
2025年10月1日
GED Outlet からの回答
We’re very sorry to hear that your scooter arrived in this condition, especially as it was meant to be a special Christmas gift. This is certainly not the experience we want for our customers. Please rest assured that we take this very seriously. You can contact our customer service team directly so we can resolve this we can find a solution to make this right? We truly appreciate your patience and understanding.
GED Outlet からの回答
Thank you for your 5-star review! We’re delighted to hear your order arrived promptly and matched the description. We appreciate your support!
The product is secondhand
The product is secondhand, and I thought it was new. Please tell the customer it's secondhand next time.
2025年9月29日
GED Outlet からの回答
Thank you for your review. We’re sorry to hear there was some confusion about the product’s condition. Our items are refurbished, not secondhand, and the grade (A or B) is shown just below the price, with a further description provided in the condition notes. We always aim to make this clear so customers know exactly what to expect. We appreciate your feedback and will continue improving how we present this information.
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