Geekynerdtoys レビュー 

222
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant! My Turtles arrived in mint condition. Great communication, and very fast delivery. Will be buying my nerdy stuff from them again. Very happy indeed!!!

5つ星のうち5の評価

Ordered a MASK Thunderhawk which was delayed by the manufacturer several times. The guys at the store were always happy to give updates quickly and when the product did come into stock it was sh... もっと見る

5つ星のうち5の評価

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail. Seller responded to questions via Facebook messenger (link on their we... もっと見る

5つ星のうち5の評価

I started collecting Neca figures recently and have found this site to have great prices and availability. I have placed about 4 orders with them now including a pre-order and all have been spot on.... もっと見る

企業情報


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4.6

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.6

すべてのレビュー

(222)

過去12か月のレビュー数: 42件

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5つ星のうち5の評価

Could not be happier!

Purchased several figures over the last few months and couldn't be happier. All items received in mint condition, extremely well packaged and priced better than the majority of collectible retailers on the market. Highly recommended and looking forward to my next purchases

2025年2月5日
自発的なレビュー
5つ星のうち1の評価

Definitely won't order again!

Won't order from here again.
First order was cancelled and refunded with no communication, did not receive an email so please don't tell me I did!
Thought I'd give them another chance, so paid part payment for pre-order. Received an invoice-email to pay saying will arrive in stock next week, replied asking when due by and if okay to pay in 5days as payday. Was told invoice must be paid in 3days or order is cancelled. I was mistaken on saying they keep the deposit, as refund has been started. So would have added
More stars.
Unfortunately I won't be adding any stars after receiving a rude email in response to review this morning.
I would like to just add, I Do open and read my emails, as i did yours for payment. I was just unaware I had to open an attachment in the email to read that invoices must be paid in 3days, I asked because I couldn't find the answer on your website about pre orders or invoices. But thank you for telling me you have now cancelled my order because of this actual review.

Update! I'm clearly not the only one looking at the reviews that are not emailed when an order is cancelled so maybe that's an error on your system.
Yes rude little man who belittles and makes you feel you are in the wrong.
I love to support small businesses buying for my collection but when a business makes you feel as bad as you do I won't support them in anyway.

2025年2月13日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thank you for your one star review which gives us an opportunity to actually post the correct version of the account and not the version which is detailed above.
On Tuesday 11th February you was sent an invoice at 1pm requesting that the balance payment for your order of a Mezco Glen figure be paid prior to their arrival on 18th February. The invoice stated as per the terms and conditions of our website that the invoice would need to be paid within three days or the order would be cancelled in full and your money refunded.
At 10pm on Thursday 13th February you emailed stating asking what was happening in relation to your invoice also saying that you was not going to be paid until 18th. At no point did you ask to put off payment until then and it was very clear that you had not even opened the invoice at that point either as the system software at PayPal showed that it had not been opened.
We then resent your invoice to you again so you could see it with the clear terms and conditions attached to it as well.
This morning 14th February you have decided to leave a 1 star review due to you not reading the invoice which was sent to you and then making out that we would be keeping your £7.99 deposit and postage costs which we would not be doing at all if we needed to cancel your order if you failed to pay.
As for suggesting that we do not communicate at all when refunding orders this is also another lie as we sent all customers emails generated by our website outlining reasons why orders are cancelled, or is this simply yet another case of you not opening emails in order to read them.
Update
As for us sending a rude email to you, all we did was respond to the lies that you had posted originally within this feedback which hastily have now edited twice. At no point did you email asking for extra time in order to make your payment, and make out us to be the bad guys here. In relation to your first order being cancelled, yes it was and a full refund and an email was sent to you on 3rd May just two days after your order was placed and we have records of all the emails that were sent to you at that point too, but again you state you never received anything.

5つ星のうち5の評価

Ordered a NECA Leatherface.

Ordered a NECA Leatherface after foolishly buying one from another site that turned out to be a fake figure. The customer service is straight to the point, but very quick so no complaints. The figure was packaged beautifully, and the NECA figure was authentic as promised. This is a fantastic place to start or build on a figure collection.

2025年1月9日
自発的なレビュー
5つ星のうち5の評価

Excellent service, Highly recommended...

After reading a couple negative reviews I was apprehensive to order but followed through anyway and I am very happy I did. The two items I ordered arrived within a timely manner (4 days from ordering) in perfect conditon and packaged with care. Thank you, I will definitely be ordering from your business again.

2024年12月13日
自発的なレビュー
5つ星のうち1の評価

Terrible customer service

Terrible customer service. Ordered 3rd August, asked on the 15th when order would be dispatched, no response since 16th August, despite asking 3 times since. Will need to reclaim my money through my bank I think. Seems to be a scam. Very disappointing.

2024年11月1日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

We did reply to your email and have records of our replies to you. This item was due to arrive via a clearance company that we use and have been waiting on an updated release schedule for it.

We did not receive any further emails from you other than one this evening after you had already opened a PayPal case against us which we replied to straight away and refunded all monies associated with this transaction. We are truly far from a scam company and wouldn’t reply to your emails or deal with the refund as quickly as we did if we were such a company and not appreciate such a comment being made

5つ星のうち5の評価

Spectacular service


Spectacular service, top quality 👍 delivery was perfect, clerks(seller) were awesome to speak to and get along with. Highly recommend to everyone who enjoys all things nerd😎

2024年10月25日
5つ星のうち5の評価

The best place to go to for…

The best place to go to for collectables online now. Customer service is excellent as are the social media posts highlighting new releases and pre orders. And prices much cheaper than other places too. Definitely recommend

2024年10月24日
5つ星のうち5の評価

recommend

great purchases from these guys, items are always sent on time with really quick delivery, prices are great often having sales/codes to make things even more value for money. Highly recomment

2024年10月1日
自発的なレビュー
5つ星のうち5の評価

Great service!

First time ordering on this website and am very happy. Despite some confusion around delivery, which was responded to immediately, with a positive outcome the whole process was great. Figures are at a much more affordable price than Amazon. Will be ordering from them again. Thanks

2024年9月27日
自発的なレビュー
5つ星のうち5の評価

Fast service

Fast service. Great packaging. Thanks.

2024年7月3日
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thanks for taking the time to leave us a review. Many thanks

5つ星のうち5の評価

Brilliant online shop

Personal, trustworthy and some of the best customer service I've ever come across. Decent prices too. Wouldn't hesitate to recommend to anyone. Many thanks!

2024年6月21日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thanks for taking the time to leave us a review. Many thanks

5つ星のうち5の評価

one of the best

great web site . i used your shop a few times with no issues . very helpful and always very quick to reply to any messages . the prices are fair and always very top end in quality . 10/10 ratings

2024年6月12日
自発的なレビュー
5つ星のうち5の評価

they are really profesional and ive…

they are really profesional and ive been to their shop great products from batman to doctor who vintage star wars any collectors dream really as well as really nice staff as well id recommend ordering figures and collectibles from them

2024年6月11日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thank you for taking the time to leave us a review, it is really appreciated.

5つ星のうち5の評価

Never fail to deliver the goods!!

Excellent service from order to delivery! Never too busy to answer questions and messages across various social media platforms. Fast delivery and excellent prices. Highly recommended for collectors and fans of all things geeky!! ⭐️⭐️⭐️⭐️⭐️

2023年12月17日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thank you for taking the time to leave us a review, it is really appreciated.

5つ星のうち5の評価

This place is a little hidden gem

This place is a little hidden gem, my partner is a huge horror fan and I get stuck what to buy him, the guys are so helpful and friendly and go out of their way to accommodate customers, I wanted a gift voucher for my partners daughter which they didn’t do at the time and instead of letting me down they advised me to do an Evoucher and they would honour that in store! Couldn’t recommend this place enough!!

2024年4月19日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thank you for taking the time to leave us a review, it is really appreciated.

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