Geekynerdtoys レビュー 

222
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brilliant! My Turtles arrived in mint condition. Great communication, and very fast delivery. Will be buying my nerdy stuff from them again. Very happy indeed!!!

5つ星のうち5の評価

Ordered a MASK Thunderhawk which was delayed by the manufacturer several times. The guys at the store were always happy to give updates quickly and when the product did come into stock it was sh... もっと見る

5つ星のうち5の評価

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail. Seller responded to questions via Facebook messenger (link on their we... もっと見る

5つ星のうち5の評価

I started collecting Neca figures recently and have found this site to have great prices and availability. I have placed about 4 orders with them now including a pre-order and all have been spot on.... もっと見る

企業情報


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4.6

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(222)

過去12か月のレビュー数: 42件

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5つ星のうち5の評価

Great range of items and prices

I always buy from Geeky nerd toys at comic cons as they have a great range of items and are very reasonably priced. I have also recently started buying from their online shop and I am very happy with their service.

2023年11月18日
自発的なレビュー
5つ星のうち5の評価

Great Shop, Responsive, Package Arrived Safe and Well

I have to say, after reading a couple of reviews on here I was a bit concerned from ordering, but my experience was great, shipping took a little bit longer (Holiday period, so completely understandable), but they were very responsive on Facebook after messaging and explained the situation, and once my order was sent, it arrived within 24 hours, well packed and safe, arrived beautifully, will definitely be using these guys again, great stuff

2024年1月5日
自発的なレビュー
5つ星のうち5の評価

Well priced, great items and no issues

Ordered 5 Gremlins figures from here and feel that I have to write a review. The figures were the cheapest I could find online and they were all dispatched on time and arrived quickly as well as being well packaged. Some of the older reviews had me worried but as it turns out I was very happy with the service I received. I will definitely order with them again

2023年12月1日
自発的なレビュー
5つ星のうち5の評価

Never any issues...

Never any issues, spent loads with them and items always arrive packed well. If small issues do arise, they tend to reach out and keep me posted.

I would certainly recommend Geekynerdtoys and with some of the best prices around, can't fault them. Really helping me build a decent horror collection!!

2023年12月1日
自発的なレビュー
5つ星のうち5の評価

Michael Myers Mask

I ordered a Michael Myers Mask from them for a Halloween party. I had initially looked on eBay but many were poor quality replicas and I wasn't confident of getting a quality mask.

I found Geeky Nerd Toys from an online search and their price was the best out there and cheaper than some I had seen second hand.

Order placed, good communication, tracking details provided and item came exactly when they said it would. The item is also spot on! Can't fault them!

2023年10月18日
自発的なレビュー
5つ星のうち5の評価

Great No Nonsense Company

I have ordered from here a few times and every time the item has arrived fully intact and in a timely manner.
Some of the best prices on their sale items I have ever seen.
I've also requested a cancelation from them once and it was sorted quicky without any problems.
Will for sure darken their door again :)

2023年9月29日
自発的なレビュー
5つ星のうち5の評価

Fantastic Figure, Brilliant Price, Wonderful Seller!

Fantastic figure (Trick Or Treat - 1/6 Sam figure), very detailed and beautiful, I’m very happy indeed with my purchase. At a brilliant price too (£134.99), the cheapest price on the whole of the net regarding this figure. A wonderful and friendly seller, I emailed him about the delivery of my order and he replied back in about a ten to fifteen minutes and put my mind at rest concerning my question. I would highly recommend this seller and company to everyone, fantastic website, brilliant collectables, great prices and great customer service, what more can a collector ask for.

2023年8月2日
自発的なレビュー
5つ星のうち1の評価

paid for 1st class tracked 2 days later…

paid for 1st class tracked 2 days later still processing and not the first time this has happened, hardly ever responded to messages not the best company out there, usually great items just poor customer service and paying for a delivery service that’s clearly to much for them to fulfill
Update

after posting this review on my experience with the company, they them message complaining about my review and calling me ,dont offer 1st class tracked if u cant do it, when i buy from other small stores they can provide a delivery service they offer

2023年8月3日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

This order was placed at 00.34 hours on 2nd August. Our website clearly states that orders can take between 24 to 48 hours to ship out

The person ordering has had all messages responded too often within an hour

However this evening less than 48 hours after placing his order has decided to leave a 1 star review

Order has now been cancelled in full and refunded in full

5つ星のうち1の評価

Avoid

I ordered a figure for my Sons birthday. The figure was shown in stock so I ordered and paid the deposit. As it got nearer to his birthday I emailed them asking when it would be sent and got an abrasive reply about it being a pre order and it would ship when they get it. 5 months later and nothing. Will never buy anything again from them.

2023年1月16日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

Thank you for your review

We received an email from you on 16th January asking when the item was shipping at the time our website had been through a major update which showed a number of pre-order items as being instock.
This order which was due for the re-issue of the Series 3 MOTU Origins figures was one such figure. Since your original email on 16th January we have not received any further correspondence from yourself until this review was left for us
At this point we are still yet to receive them and they still have not been released by Mattel the manufacturers even though they were due to arrive at the end of 2022. As we have yet to receive them you have not been invoiced for the reminder of the funds due on your order
If you would like to email us we will arrange a full refund of your order

5つ星のうち5の評価

I owe this company such an apology

I owe this company such an apology, I was worried by some of the reviews here and as I have Aspergeres over reacted really badly and called them names doubted there honest.But now publically I would like to recant those earlier thoughts. This company has been so polite dealing with me and supplied an excellent item in terriffic condition.I could not be happier with the product and the understanding from the company.I would happily deal with them again (if they would have me).

2023年4月25日
自発的なレビュー
5つ星のうち1の評価

Geekynovicetoys

Purchased order 10848/140323/51 on 14/march/23 and paid additional for 1st class postage.
By 16/march/23 I noticed it was stated as processing still, so I use the contact us which takes you to messenger 🤦‍♂️not a ticket, email or number.....messenger.
So I asked what was happening as I should of received the item that day, was replied with we don't update our site orders for dispatched orders and to see if it comes on 17/March/23, it never. So contacted back and was replied with.
Will send out a replacement will have a tracking number this time for us both and will get to you Tuesday.
I asked for a refund instead and was Informed with royal mail rules blah blah....

May I just add that this was on a Friday, could of sent the replacements out that day or even Saturday.
So Monday arrives, no tracking order. So I contact at 13:43 my message was read, but no reply.
So contact at 16:54 was read, no reply. Was being ignored basically.
So at 19:56 I sent another message demanding a refund because of not following up and ignoring my messages.
Get a message straight back 'I'm out and about at the moment, ill send tracking details when i get home at 9pm and you wasn't being ignored'
huh! Really ?

Anyway 9 went and nothing.....

On the Tuesday early morning at 2:34AM get an EMAIL to say item dispatched and tracking code, you know the details they don't update when they dispatch an order.
And what information did I get when I tried said tracking code
'Tuesday 21 March 2023
02:08
Sender has despatched item'

So to my surprise it did not come on Tuesday as promised. Order finally came on the following Thursday, one with a rip dent in bottom side.
My first order has never come, and the fact it never had a tracking or receipt, I'm guessing it never was sent out, and the second order is my first order, basically.

Just be aware of said company, sounds very much like an novice.

EDIT: For reply.

Never once mentioned or moaned about having to pay for delivery not being free, so unsure why that needs mentioning.
The rest is pointless.
Royal mail class 14 working days for lost items, which benefits you not me.
And telling me that an item should be with me and now saying I should of waited is pretty hypocritical of you.
As for the message's, you looked at them and didn't reply, that's ignoring me.
And I never received both items in perfect condition, one had a dent in the box with a rip, but just could not be bothered with your rubbish service to mention it....
So ya one lucky star you received ✨️

2023年3月14日
自発的なレビュー
Geekynerdtoys ロゴ

Geekynerdtoys からの回答

The purchaser in this matter paid for Royal Mail 1st Class postage as his order did not meet our Free postage threshold.
As stated to the buyer in continued contact this parcel simply had a parcel reference number which showed no delivery attempt ever being made on it. As such a replacement parcel with goods in was sent to the purchaser via Royal Tracked 24 however Royal Mail took longer than 24 hours to deliver the items to the customer.
Royal Mail Click and Drop postage account we use should generate an email and also text message to the customer when we purchase tracked postage this has obviously not happened in this case and is something which we will need to take up with them and also our website hosting company as this appears to not be communicating together
Items which are sent by Royal Mail are not classed as being lost until 3 weeks after postage this was conveyed to the customer when he contacted us. The customer was not ignored at all, however it appears that we need to be online 24 hours a day to deal with matters such as this. The purchaser received both figures in perfect condition yet feels that his review is worthy of a 1 star!

5つ星のうち1の評価

Avoid!

Pre-ordered a few Star Wars figures. Months later and no news despite showing in stock on website. Finally got a response to a message saying it had been dispatched. Another couple of weeks and still nothing. No response to any further messages. Have spoken to numerous other collectors in the same boat. Avoid for preorders!

2022年10月3日
自発的なレビュー
5つ星のうち5の評価

Really happy with the service!

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail.

Seller responded to questions via Facebook messenger (link on their website) within minutes. Tracking provided on request, but would have had an email from Royal Mail regardless.

Overall, really happy with the result!

2023年3月8日
自発的なレビュー
5つ星のうち1の評価

Appalling experience

Appalling experience. Ordered several in stock items, received no update for a week. Claimed it had been shipped when I chased but failed to provide tracking and has ignored all emails since. Will now have to pursue a refund through my card company.

Avoid at all costs!

2023年2月6日
自発的なレビュー
5つ星のうち5の評価

Despite the poor reviews I had a great…

Despite the poor reviews I had a great experience, purchased a Neca ED-209 toy and found the price the most competitive. Ordered on 25th January and it arrived through Royal Mail on 30th January. I did have correspondence with the seller although, I would have preferred to see a phone number in the message input contact us section. Seller provided a tracking number which allowed me to verify despatch confirmation and gave me peace of mind! Excellent seller, fast delivery, email notification, genuine products at awesome prices. Very happy with this transaction, thank you.

2023年1月25日
自発的なレビュー

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