George Banco レビュー 

This company is absolutely shambolic. Tried to change the repayment date and been getting 3 calls a day stating we are in arrears. After numerous calls stating the payment date has been changed they apologise and promise to update the system. After a few days I started getting silent calls from this company (most likely calls are auto generated and the agent realises the call shouldn't take place and hangs up).

I have asked for a settlement figure. The initial loan amount was £8,500 and now the settlement figure is £8,700. The initial agent I spoke to said there will be no early repayment charges.

Complaints have been filed but honestly, with over 10 years within financial services this company is the worst one I've come across. From the agents I speak to that doesnt know anything about manners to the managers that promise a call back when they dont. This company is definitely one to avoid and I plead to anyone who reads this STAY AWAY regardless of how desperate you need the money!

Super helpful and quick to reply! Would recommend

Unbelievable that my loan got defaulted during Covid-19
I had been sick for the last few months and could not work so I had to pay George Banco a reduced payment that I made every month as per our agreement. I was selling my buy to let and planned to clear of the arrears as soon as the sale completed.I was in constant conversation with this company updating them of my state of finances. I was advised that as long as I could keep the arrears under 4 months the loan will not be defaulted, although it was difficult with no income I made the payments as per our plan. End of March unfortunately due to Covid-19 I could not complete the sale of my property (the business secretary said that no one should buy or sell at the moment) I was advised by George Banco that to avoid a default I had to go back to the full contractual payment, I paid as advised. On the 9th of April I got a call from George Banco saying that I had been selected to have my arrears deferred to the end of the loan I was happy. Yesterday I got an email from my credit report saying that I had a default on my file …… SHOCKED AND CONFUSED.
I called my account manager and asked what happened I was expecting a notification to say that my account was up to date as per our last conversation and he could not answer. I have asked a manager to call me back and still no one can explain what happened. This is the most useless, confused, disorganized and mean company on the planet. If you love you future stay away. It is full of extremely unqualified and untrained staff with no clue on FCA rules or finance experience.

Awful service continually phoning me the guarantor instead of the person whose loan it was claiming there were missed payments, when in fact they had made mistakes and not processed the payment correctly. Then after the loan term had ended and all payments been paid so direct debit was cancelled they are continually phoning saying the account is in arrears when they had made yet another mistake and extended the loan for an extra 2 months. Luckily we are very finance savvy and knew the term and payment dates hate to think how many people who may not be are getting screwed for an extra few months that they shouldn’t be paying. Avoid this company.

My understanding is that this was a very quick process but took alot longer than expected with very little timely communication( May be because of the current situation, COVID 19 and an increase in calls and emails). However the process was very simple and staff spoken to at any time were helpful and very polite.

Terrible, just avoid at all costs. Had a guarantor and both were accepted the loan was conditionally accepted and despite having a £1,300 a month income, still declined and no reason given, talk about getting your hopes up and then slamming you into a wall. Amigo has accepted me and my Guarantor and much nicer. Also lower interest. George Banco is a joke. If you wonder why they have turned comments off on their Facebook you now know.

Wish I'd chosen another provider. Awfull company. Took money from gauranters card with out asking even though I'd payed every month on time. Also because of their system they called my gaurantour three months on the trott saying i hadnt paid when I had paid. It's been more rouble than its worth and the annoying thing is I've not missed or had one late payment. Can't wait to be shot of them

Excellent company, always told me what I needed to do and made to easy and clear!

I’ve rang this company multiple times to pay off my loan in full, the first time a woman said she would transfer me to a settlement department baring id been on hold for over half an hour to then get put on hold and whilst on hold they’d put the phone down, ring them back again apparently someone would ring me in 24-48 hours, I get an email with incorrect figures of what I owe, email them back to ask to discuss this and if they could ring me and still no avail don’t think they have a clue what they are doing. Avoid this company at all costs if you can go with amigo do it, so much simpler and easier and you can go online to keep check of your payment dates how much is left to pay off etc etc, this company doesn’t even have that. Absolute shambles. Do not use this company

I am finding it very hard to get in touch with the company and wanted to know how this virus will affect payments as money is very tight as you can appreciate been on benefits is hard at the best of times otherwise we wouldnt need to borrow can we reduce monthly payments or are you allowing the same as other banks and having a holiday period the loan is not normally a problem but these are very trying times can you help

As a guarantor for a dear friend, I have had nothing but grief and hassle from GB. They are constantly hounding me, saying they haven’t been able to reach an agreement with her. Absolute rubbish, they never get back to me and she doesn’t have any missed calls to say they have been trying to contact her....as it is, every payment is made dead on time. Harassment every single month.. I’m in the process of making a complaint, but wonder if it will ever be dealt with. Avoid GB!

I have an unsecured loan with George Banco on an 18 month term and I’m around 12 months in to this. I’ve had nothing but problems with them contacting me to say a payment has missed when I’ve never missed anything on the account. I am a self employed domestic cleaner and for the last 3 weeks have seen a significant drop in my income due to the COVID19 outbreak and UK lockdown. I called George Banco today to see if they could help with a payment holiday or break despite the circumstances. I explained that I would now only have universal credit income and this would be minimal and be towards priority bills and that no payment was due until end of April. They said despite this, they were not doing anything to support their customers who are struggling. I am awaiting an email from them so that I can report this to the FCA

This company is a total disgrace spoke on phone for about an hour everything fine guarantor fine signed contract fine hours later txt don’t meet our criteria I’ve got over 2000 friends on Facebook I’m away to put it on Facebook and Twitter everywhere to avoid this scum

Absolutely disgusted at George Bancos attitude regarding coronavirus. Contacted them today regarding payment to see if we could work something out, didn’t want to know apparently it’s only been affecting people for the last week so I should still be able to pay, it’s been affecting us since January. The offer of looking at things next month is no help to me now as by end of April the government schemes will be kicking in so we will have income. Didn’t even want to entertain my offer of split payment over the next two weeks from my £200 child tax payment even though it would leave us very short and the choice of buying food or paying rent. Told guarantor can pay it then. He’s in the same industry and hasn’t been working either long before lovkdown. Can not wait to pay these soulless crooks off.

Very efficient great customer service.highly recommended

Excellent service, fast and efficient.