レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Tolles Unternehmen: Liefern Top Lebensmittel zu gÃŒnstigen Preisen innerhalb von 15 Minuten. Ich habe bisher nichts Besseres erlebt. Jetzt hat dieser geniale Lieferdienst, warum auch immer, in Deu... もっず芋る

5぀星のうち4の評䟡

Service greatly improved since last review , Very quick delivery's sometimes too quick lol Drivers always super friendly and read the instructions for delivery (Unlike competitors) . Good selection b... もっず芋る

5぀星のうち4の評䟡

That's an amazing service. I often rely on Getir in Kadikoy and almost always satisfied with their core services, as well as Locals and Food offerings. They only drawback is their Water service. T... もっず芋る

5぀星のうち1の評䟡

Wenn Bestellung unvollstÀndig: Bot antwortet, dass Du umgehend mit „einem Menschen“ verbunden wirst



 11 Minuten spÀter


. Nix! Keine Reaktion! Wenn Du monierst
 „hallooooo“ bekommst Du... もっず芋る

䌁業情報

  1. 食料品配達業

圓該䌁業による蚘述

We deliver groceries in minutes so that you can spend more time doing the things you love.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

8265件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(8,265)

過去12か月のレビュヌ数: 12ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great service!

2023幎10月25日
Getir ロゎ

Getir からの回答

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち2の評䟡

The delivery takes too long

The delivery takes too long. And the Prices for both products and deliver charge is too expensive.

2023幎10月11日
Getir ロゎ

Getir からの回答

Hi,
We're sorry to hear we didn't leave a good impression. Our team has contacted you via email, but were unable to reach you.

When you have a moment, please provide us with your phone number or email support@getir.com and we'll get this sorted for you ASAP.

Best,
Team Getir 💜

5぀星のうち5の評䟡

I'm disabled and honestly have a


I'm disabled and honestly have a terrible knack of forgetting something!
Getir has saved me quite a few times now! Its incredible how easy the app is navigate and then it feels like you just ordered and they are on the way! The drivers have always been so friendly and kind, I can't rate them high enough.
The whole service is fantastic

2023幎10月26日
Getir ロゎ

Getir からの回答


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち5の評䟡

All good

All good. Very fast. Polite driver.

2023幎10月20日
Getir ロゎ

Getir からの回答


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち5の評䟡

Always on time and polite friendly


Always on time and polite friendly couriers! If there are ever any issues they're always resolved quickly!

2023幎10月21日
Getir ロゎ

Getir からの回答


Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち5の評䟡

Always very kind and helpful guys

Always very kind and helpful guys. Delivered within half an hour, sometimes even less. Definitely recommend

2023幎10月9日
Getir ロゎ

Getir からの回答

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち1の評䟡

Awful awful service

Awful awful service. We ordered last night as we needed crisps and hummus at short notice. The courier came 15 minutes later with a totally different order, which was obviously of no use to us. After an hour, he returned saying he needed all the stuff back. I had to ask for our order to actually be brought to us. He returned later with half our order. When I said we were missing many items, he said he would bring them in a minute, which he never did. We only wanted the crisps and hummus. The other items were only ordered to avoid the small order fee.

I contacted the company on the app. After 24 hours they responded saying they would refund us for the crisps and hummus. No compensation for the awful, awful service.

2023幎10月22日
自発的なレビュヌ
Getir ロゎ

Getir からの回答

Hi,

We see that you haven't yet filled out your information request.

We’re really keen to be of assistance and so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

5぀星のうち1の評䟡

No delivery but took my payment

2023幎10月18日
自発的なレビュヌ
Getir ロゎ

Getir からの回答

Hi,

We see that you haven't yet filled out your information request.

We’re really keen to be of assistance, so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

5぀星のうち5の評䟡

Very quick & friendly service

Very quick & friendly service. Excellent if you don't want to go shopping delivery straight to your door.

2023幎10月14日
Getir ロゎ

Getir からの回答

Hi,

Thanks for your kind words. We can't wait to continue delivering you ultra-fast groceries.

Best,
Team Getir 💜

5぀星のうち1の評䟡

ETA not correct

ETA not correct, costumer service ignoring you when you want to cancel your order but if you want to know order status then they are replying and lying again .

This happend at least 4 times and this is my last time dealing with this app

2023幎10月19日
自発的なレビュヌ
Getir ロゎ

Getir からの回答


We see that you haven't yet filled out your information request.

We’re really keen to be of assistance and so please feel free to reach out to us at support@getir.com for further support.

Best,
Team Getir 💜

5぀星のうち5の評䟡

Always a pleasure to use this app


Always a pleasure to use this service,delivery is usually real quick and delivery people are super friendly,

2023幎10月13日
Getir ロゎ

Getir からの回答

Hi,

Thanks for your kind words. We can't wait to continue delivering you ultra-fast groceries.

Best,
Team Getir 💜

5぀星のうち1の評䟡

This company is a sh** company to work


This company is a sh** company to work for they dnt pay you n still expect you to work they dnt giv a sh** about you either they act like they do I’ve left now n still they don’t want to pay me the money am owed some scummy company my advice don’t order or work for this company their finished

2023幎10月19日
自発的なレビュヌ
Getir ロゎ

Getir からの回答

Hey,

We’re so sorry to hear this. We’ve just sent you an information request, which will expire in three days’ time. If you’re happy to share your contact details, we’ll get in touch ASAP.

We’re ready and waiting to help you!

Speak soon,
Team Getir 💜

5぀星のうち5の評䟡

Experience was ok once I got the hang


Experience was ok once I got the hang of ordering for first time, the prices are high and portions are smaller and the choice is limited

2023幎10月19日
Getir ロゎ

Getir からの回答

Hey,

Thanks for sharing your thoughts - we really appreciate your feedback!

We've taken your feedback on board and look forward to welcoming you back for a positive experience!

Best,
Team Getir💜

5぀星のうち5の評䟡

Service/Products

The products are very good.
Value for money.
Very good promotions
The service and delivery are excellent.

2023幎10月16日
Getir ロゎ

Getir からの回答

Hi,

Thanks for your review! We're so pleased to hear you've had a positive experience.


Best,
Team Getir 💜

5぀星のうち1の評䟡

Joke of a company

I had an issue with them because they keep lying on their ETA so they gave me a discount code. However that new order was once again very late as the order still had not left their place 10 minutes after the delivery ETA. On top of this, the discount code made my order cheaper obviously so they added 3.99 as a small order fee. This company is officially a joke.

2023幎10月14日
自発的なレビュヌ
Getir ロゎ

Getir からの回答

Hi,

Thanks for sharing your feedback.

We hope you find our solution helpful, and we’re looking forward to delivering your groceries again soon!

Best,
Team Getir 💜



5぀星のうち2の評䟡

Getting worse

My last few orders have been problematic. A few times recently I've been delivered items that are already out of date. Support usually offers credit or refunds, but just don't send out old stock in the first place! My latest order had 2 items out of date, 1 in date by a day but looking bad (the kind you wouldn't pick up yourself in a shop), and then some alcohol-free beers when the listing on the app didn't mention AF in either the title or description! A tinyneien of text at the bottom of the detail page was the only mention. In-app chat said they couldn't help as I'd opened the box before noticing, and they said to make an official complaint over email, and over email I just told me the same thing, dismissing me both times and not admitting that the item is listed inaccurately in their store. The least I wanted was an admission that they need to change the listing. Getir is a premium-priced service, so they need to deliver on it.

2023幎10月14日
自発的なレビュヌ
Getir ロゎ

Getir からの回答

Hi,

Thanks for sharing your feedback.

We hope you find our solution helpful, and we’re looking forward to delivering your groceries again soon!

Best,
Team Getir 💜

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