Ginger Ray レビュー 

458
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

If only 0 stars was an option Order not delivered customer service emails bounce back Online form filled in no response Company is uncontactable and shocking Do not buy anything from them

5つ星のうち1の評価

I really wish I’d read the reviews before placing an order with this company. Absolutely appalling! I placed an order on the 1st September and it still hasn’t arrived and now I have received an email... もっと見る

5つ星のうち1の評価

As I've read lots on here now, we ordered a cake topper for our wedding. Nothing received. Contacted them various ways and heard nothing back but they still send automated emails asking for feedback �... もっと見る

5つ星のうち2の評価

Updating my review on 17.09.26 - I still would not advise ordering from this company as they did not dispatch my items or reply to my comms in a timely manner. However, they did refund my order... もっと見る

企業情報

  1. パーティー用品店

さまざまな外部ソースから提供された情報

Buy wholesale party supplies for weddings, kids parties, birthday party decorations at Ginger Ray. Free UK Delivery.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

458件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.5

すべてのレビュー

(458)

過去12か月のレビュー数: 93件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very responsive customer service

Very responsive customer service, and resolved my issue very quickly. Thank you!

2024年6月25日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thanks very much for the positive feedback. We'll pass that on to the team and we're really glad you had a good experience with us.

5つ星のうち5の評価

Genuinely faultless customer service

Genuinely faultless customer service. Quick and friendly responses and solution. A true test of customer service is when something isn’t quite right and how they fix it- mistakes and mishaps happen but with how quickly it was resolved I can honestly say I would always recommended ginger ray now

2024年6月12日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thank you for your kind review, we are sorry for the issue with your order and glad our team resolved this quickly for you.

5つ星のうち5の評価

Spoke to Heidi on live chat as I had a…

Spoke to Heidi on live chat as I had a small issue with my order and she had resolved it within minutes, could not be happier with the customer service! Thank you

2024年5月28日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thanks for the positive feedback - that is lovely to hear. I am sorry however that there was an issue with your order, but are glad that Heidi was able to take care of that for you.

5つ星のうち5の評価

Amazing Customer Service

Amazing customer service- I had a question about some products for my wedding and Lauren from customer service was so helpful and just really lovely :)

2024年5月9日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thank you for taking the time to review, we are glad Lauren could help :)

5つ星のうち5の評価

Amazing service

Amazing service. I bought a donut wall about two years ago which still looks great. One of the pegs got lost and the back stand. I messaged them not really thinking they would be able to help but within a day they emailed and said they were sending out replacements. Couldn’t believe it!

2024年5月21日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thanks for your review, we are glad our team could have this quickly resolved for you.

5つ星のうち5の評価

What amazing customer service!!

I ordered 2 pink bombs and they came extremely fast. Unfortunately we had an issue with them BUT the company dealt with it extremely well. Very rarely do you come across a company with such great customer service. Absolutely would not put us off buying again from them and will definitely recommend in future.

2024年5月20日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Sorry to hear there were issues with your initial delivery, but pleased to know they were resolved quickly.

5つ星のうち5の評価

Great customer service

Great customer service, answered the phone straight away and was super helpful.
Really appreciate how friendly the team is. Would definitely recommend

2024年5月13日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Hello Olivia, thanks for taking the time to write in. We really appreciate the kind feedback.

5つ星のうち5の評価

Fabulous service

I made an order last week and received yesterday. Sadly a glass jar was smashed. I called to ask for a replacement which was ordered straight away without further question and has arrived this morning. All other items look great. Thank you for your swift action. I wouldn't hesitate to recommend this company

2024年4月29日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

I am really sorry that the order arrived damaged. We are pleased you quickly received the replacement item. Thank you for the kind review :)

5つ星のうち5の評価

Damaged item but great customer service to sort issue.

Had an issue with my order as it arrived damaged due to the protective film coming off. Spoke to Lauren on the online chat and she sorted a replacement to be sent out to me straight away and was really helpful.

2024年4月24日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thank you very much for the positive review. We're glad we could put that right for you in time.

5つ星のうち5の評価

Incredible Service!

Ginger Ray always provide incredible product. Today I had a mishap with my delivery, but thankfully I was put through to the lovely Heidi, who was so helpful and kind! She instantly provided a replacement and refund for my delivery. Truly a wonderful service, and made a stressful situation very calm! 10000% always choose ginger ray!

2024年4月18日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thanks for your great review, we are so glad you are happy with Heidi's service :)

5つ星のうち4の評価

Great customer services

I had a bit of a disappointment with my parcel on arrival as a few items were missing and one was faulty on the manufacturers behalf. I spoke to an adviser via the online chat and all was put right. Missing items and faulty items are swifty being resent to myself.
No with faulty with Customer services at all

2024年4月16日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thank you for your review, we are really sorry for the issue with your order. I am glad our team were able to help!

5つ星のうち5の評価

Arrived very quickly

Arrived very quickly , solved my query too. Very helpful and love the wedding items

2024年4月10日
自発的なレビュー
Ginger Ray ロゴ

Ginger Ray からの回答

Thank you for your review, we are really happy that you love our wedding ranges :)

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