If only 0 stars was an option Order not delivered customer service emails bounce back Online form filled in no response Company is uncontactable and shocking Do not buy anything from them
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I really wish I’d read the reviews before placing an order with this company. Absolutely appalling! I placed an order on the 1st September and it still hasn’t arrived and now I have received an email... もっと見る
As I've read lots on here now, we ordered a cake topper for our wedding. Nothing received. Contacted them various ways and heard nothing back but they still send automated emails asking for feedback �... もっと見る
Updating my review on 17.09.26 - I still would not advise ordering from this company as they did not dispatch my items or reply to my comms in a timely manner. However, they did refund my order... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Buy wholesale party supplies for weddings, kids parties, birthday party decorations at Ginger Ray. Free UK Delivery.
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very responsive customer service
Very responsive customer service, and resolved my issue very quickly. Thank you!

Ginger Ray からの回答
Genuinely faultless customer service
Genuinely faultless customer service. Quick and friendly responses and solution. A true test of customer service is when something isn’t quite right and how they fix it- mistakes and mishaps happen but with how quickly it was resolved I can honestly say I would always recommended ginger ray now

Ginger Ray からの回答

Ginger Ray からの回答
Quick instant service for returning a…
Quick instant service for returning a faulty item

Ginger Ray からの回答
Had a problem with a damaged order…
Had a problem with a damaged order which was dealt with quickly and efficiently

Ginger Ray からの回答
Super helpful on live chat and dealt…
Super helpful on live chat and dealt with my query within minutes. Thank you.

Ginger Ray からの回答
Spoke to Heidi on live chat as I had a…
Spoke to Heidi on live chat as I had a small issue with my order and she had resolved it within minutes, could not be happier with the customer service! Thank you

Ginger Ray からの回答
Very pleasant customer service
Very pleasant customer service! 100% recommended if you need help with anything x
I spoke with Lauren, thank you very much Lauren! :)) x

Ginger Ray からの回答
Amazing Customer Service
Amazing customer service- I had a question about some products for my wedding and Lauren from customer service was so helpful and just really lovely :)

Ginger Ray からの回答
Amazing service
Amazing service. I bought a donut wall about two years ago which still looks great. One of the pegs got lost and the back stand. I messaged them not really thinking they would be able to help but within a day they emailed and said they were sending out replacements. Couldn’t believe it!

Ginger Ray からの回答
What amazing customer service!!
I ordered 2 pink bombs and they came extremely fast. Unfortunately we had an issue with them BUT the company dealt with it extremely well. Very rarely do you come across a company with such great customer service. Absolutely would not put us off buying again from them and will definitely recommend in future.

Ginger Ray からの回答
Great customer service
Great customer service, answered the phone straight away and was super helpful.
Really appreciate how friendly the team is. Would definitely recommend

Ginger Ray からの回答
Fabulous service
I made an order last week and received yesterday. Sadly a glass jar was smashed. I called to ask for a replacement which was ordered straight away without further question and has arrived this morning. All other items look great. Thank you for your swift action. I wouldn't hesitate to recommend this company

Ginger Ray からの回答

Ginger Ray からの回答
Damaged item but great customer service to sort issue.
Had an issue with my order as it arrived damaged due to the protective film coming off. Spoke to Lauren on the online chat and she sorted a replacement to be sent out to me straight away and was really helpful.

Ginger Ray からの回答
Incredible Service!
Ginger Ray always provide incredible product. Today I had a mishap with my delivery, but thankfully I was put through to the lovely Heidi, who was so helpful and kind! She instantly provided a replacement and refund for my delivery. Truly a wonderful service, and made a stressful situation very calm! 10000% always choose ginger ray!

Ginger Ray からの回答
Great customer services
I had a bit of a disappointment with my parcel on arrival as a few items were missing and one was faulty on the manufacturers behalf. I spoke to an adviser via the online chat and all was put right. Missing items and faulty items are swifty being resent to myself.
No with faulty with Customer services at all

Ginger Ray からの回答
Arrived very quickly
Arrived very quickly , solved my query too. Very helpful and love the wedding items

Ginger Ray からの回答
Great customer service and really happy…
Great customer service and really happy with the quick delivery.

Ginger Ray からの回答
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