I initially experienced difficulty in placing my order - I tried 4 times but the process stalled when I tried to tick the box identifying I agree to T&C. I left my order for a while then ordered thr... もっと見る
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Always rely on Glengoyne to produce superb quality whisky.Accidently came across when in Scotland 10 years ago and still my favourite whisky.The tour was excellent too.
The whisky will be brilliant Delivery was very prompt They generously included a gratis miniature Well good innit
Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... もっと見る
企業が回答しました
企業情報
当該企業による記述
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
連絡先
Dumgoyne, Killearn, G63 9LB, Glasgow, 英国
- info@glengoyne.com
- www.glengoyne.com
4.9
優良
934件のレビュー
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ネガティブなレビューの 66％に回答しています
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Glengoyne Distillery からの回答
Raymond, thank you for your great feedback, we’re delighted to hear you enjoyed both the service and the whisky!
Slàinte Mhath,
The Glengoyne Team
What needs to be said? Faultless as ever
What needs to be said?
In my opinion the best distillery in Scotland
Customer service second to none
Excellent quick delivery and great communication
Thanks once again Glengoyne
2026年3月27日
Glengoyne Distillery からの回答
Thank you so much for your wonderfully kind words, it truly means the world to us. We’re delighted you continue to enjoy both our whisky and our service, and we’re always happy to welcome you back to Glengoyne.
Warmest regards,
The Glengoyne Team
Great product and very prompt delivery
2026年3月16日
Glengoyne Distillery からの回答
Paul, thank you very much for your kind feedback, we’re delighted to hear you enjoyed both the product and the prompt delivery.
Warmest regards,
The Glengoyne Team
Very efficient on line arrangements
Very efficient on line arrangements. Parcel arrived on time and was well tracked.
2026年3月12日
Glengoyne Distillery からの回答
Colin, thank you for your kind feedback, we’re delighted to hear everything ran smoothly and that your parcel arrived right on time.
Warmest regards,
The Glengoyne Team
Stunning whisky!
Having visited the distillery and tried the product, I had no hesitation in buying a bottle. Then when it came to needing a gift for a whisky drinker, Glengoyne was the natural choice.
The whisky is exceptional! Add to this the super-efficient ordering and shipping process and you're on to a real winner.
Great product, great service, great value!
Highly recommended!
2026年3月18日
Glengoyne Distillery からの回答
Alan, thank you so much for such a glowing review, we’re delighted to hear Glengoyne was your natural choice, both for yourself and as a gift. It’s lovely to know the whisky and the service hit the mark.
Slàinte Mhath,
The Glengoyne Team
Every time I contact and order from…
Every time I contact and order from Glengoyne the experience is excellent. I have never been disappointed. The delivery time is excellent and it goes without saying the quality of the whiskey is fantastic
2026年3月17日
Glengoyne Distillery からの回答
Phillip, thank you so much for your continued kind words, we’re delighted to hear every interaction with Glengoyne has been such a positive one. It’s a pleasure to know our service and whisky never disappoint.
Slàinte Mhath,
The Glengoyne Team
Fantastic whisky (as always)
Fantastic whisky (as always) - arrived a day earlier than originally expected, beautifully packaged, little extras included a 5cl sample of the 12yr old alongside my big bottle of 18 yr old.
2026年3月4日
Glengoyne Distillery からの回答
Thank you for your kind words Giles!
We’re delighted to hear you enjoyed your Glengoyne whisky and that it arrived even sooner than expected. It’s wonderful to know the presentation and the little extra 12 Year Old sample added to the experience, especially alongside a bottle of our 18 Year Old. Thank you for taking the time to share your feedback.
Slàinte Mhath!
The Glengoyne team
Exceptional delivery service
Exceptional delivery service. Fast and carefully packaged. Delivered everything as requested. Happy to know about Glengoyne Distillery.
2026年2月24日
Glengoyne Distillery からの回答
Thank you for your lovely feedback Oliver.
We’re delighted to hear your order arrived quickly, safely, and just as requested. It’s wonderful to know you enjoyed the delivery experience and learning a little more about Glengoyne Distillery. We truly appreciate you taking the time to share your thoughts.
Slàinte Mhath!
The Glengoyne Team
Arrived promptly
2026年2月25日
自発的なレビュー
Glengoyne Distillery からの回答
Thank you for your review Ivory.
We’re pleased to hear your order arrived promptly and appreciate you taking the time to share your feedback.
Slàinte Mhath!
The Glengoyne Team
Great Service
An easy ordering process, combined with a very well packaged product delivered on time.
2026年2月12日
Glengoyne Distillery からの回答
Thank you so much for taking the time to share your kind words Scott.
We’re delighted to hear that you found the ordering process easy and that your Glengoyne arrived well packaged and right on time. Care and attention at every stage, from cask to customer, are values we hold close, so it’s always rewarding to know that this has come through in your experience.
Slàinte Mhath!
The Glengoyne Team
Prompt delivery of well-packaged, great whisky
Great service from a great company. All arrived thoughtfully packaged, and promptly
2026年2月10日
Glengoyne Distillery からの回答
We're thrilled to hear this, thank you!
From order being placed and delivered…
From order being placed and delivered personalised for an 80th birthday gift it was a smooth process
It was delivered on time
Updated on the delivery route
We have used Glengoyne for gifts in the past and again we were extremely satisfied with services
2026年2月9日
Glengoyne Distillery からの回答
Janette this is so wonderful to read. Thank you for your continued support. We truly hope the gift goes down well. Thanks, The Glengoyne Team
It was easy ordering on line the order…
It was easy ordering on line the order was delivered in good time. Bit disappointed with the name I thought it was going to be put on the bottle somewhere. It was well packed for safety. I can’t answer for the product because it’s a present.
2026年2月9日
Glengoyne Distillery からの回答
Thank you for the wonderful review Ron. We're sorry to hear you are disappointed with part of the order. Please feel free to reach out to our team if you wish to raise this further. Thanks, The Glengoyne Team
The best overall experience !
I have family in USA who love the legacy collection and I always try to take a bottle with me . Your order and delivery service is so efficient and fast . Also any queries I have had have been dealt with over the phone by very friendly staff . I like the idea of personalising the bottle also . Thank you
2026年1月21日
Glengoyne Distillery からの回答
Thank you so much for taking the time to share this lovely review Colin! We’re absolutely delighted to hear that you and your family enjoy our Legacy Collection.
It’s wonderful to know that your ordering and delivery experience has been smooth and efficient, and we’re especially glad our team have been able to help whenever you’ve needed us. We’ll be sure to pass your kind words on to them.
Personalising a bottle is such a special touch, and we’re thrilled you’ve enjoyed that option too.
Thanks again for your continued support, we truly appreciate it.
Slàinte Mhath!
The Glengoyne Team
Beautiful gift set of mini whiskeys and…
Beautiful gift set of mini whiskeys and glasses. All beautifully packaged, arrived quickly and there was even a free sample bottle to try! Bought for my Dad who visited the distillery many years ago. He loved the whiskey and glasses and it bought back great memories for him!
2025年12月8日
Glengoyne Distillery からの回答
Thank you so much for your 5 stars and lovely review! We’re delighted to hear the gift set arrived beautifully and that your Dad enjoyed the whiskies and glasses, especially as it brought back such great memories of his visit. What a wonderful gift to share.
Warmest regards,
The Glengoyne Team
Glengoyne Distillery からの回答
Thank you for your 5 stars and recent purchase with us! We are delighted you are happy with our service.
Kind Regards,
The Glengoyne Team.
From start to finish everything went…
From start to finish everything went very well package arrived on time and was well packaged this a birthday gift for a great friend
2026年1月20日
Glengoyne Distillery からの回答
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that everything went smoothly from start to finish and it’s wonderful to know this was a birthday gift for a friend, we hope they enjoy every drop!
Warmest regards
The Glengoyne Team
Wonderful whiskey…
We had a visit and tour around the distillery with friends, absolutely tremendous, well informed guide, great stories and whiskey so likeable, we buy a bottle a month.
2026年1月16日
Glengoyne Distillery からの回答
Thank you so much for sharing your lovely feedback about your visit to Glengoyne Distillery. We’re delighted to hear that your tour with friends was such a tremendous experience, and that your guide’s stories helped bring the world of Glengoyne to life.
We’d be thrilled to welcome you back to Glengoyne again soon for another memorable visit and a few more drams to savour.
Warmest regards,
The Glengoyne Team
the personalised bottle on the…
I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as it is beautifully wrapped but I am sure it will be lovely. Looking forward to trying the sampler bottle tonight with our haggis! Thank you Glengoyne!
2026年1月13日
Glengoyne Distillery からの回答
Thank you so much for taking the time to share this wonderful feedback! We’re delighted to hear your personalised bottle arrived so swiftly and beautifully packaged, and it’s lovely to know the little sampler was a happy surprise. We hope your special message inside brings an extra smile when the moment comes to unwrap it.
We hope you enjoyed your wee dram, and thank you again for choosing Glengoyne.
Warmest regards,
The Glengoyne Team
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