Casa Argentina Limited レビュヌ 

972
•
TrustScore 5段階評䟡の5

4.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The order arrived in perfect condition and properly thermally isolated (maintaining the cold chain). We ordered some Argentinian style chorizos, which we couldn’t find anywhere else in London, and the... もっず芋る

5぀星のうち5の評䟡

Excellent in all respects. Careful packaging and a smooth delivery experience. The meat (a small ribeye joint) was outstanding and just the right size for two people. We enjoyed the malbec wine with... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I like the people.may I take the opportunity to wish everyone a happy new year,etc.i send this because I loathe Christmas and this gets my greetings out the way!!!!viva casa Argentina y Gabriella saba... もっず芋る

5぀星のうち5の評䟡

Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... もっず芋る

䌁業が回答したした

䌁業情報

  1. 仕出し飲食料品の提䟛業者

Casa Argentina Limited に぀いお

圓該䌁業による蚘述

The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014

Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.

Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.

Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.

Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.

Visit www.casaargentina.com →

100% Money back Guarantee

We remove the risk from our customers by offering a 100% money back guarantee.

How does the 100% Money Back Guarantee work at Casa Argentina? At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions: 1. Eligibility Period for the 100% Money-Back Guarantee Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items. 2. Condition of Returned Products To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund. For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund. 3. Proof of Purchase Requirement To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly. 4. Return Shipping Costs Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit. 5. Inspection and Refund Approval Process Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase. 6. Exclusions from the 100% Money-Back Guarantee The 100% Money-Back Guarantee does not apply to: Products damaged due to improper handling, storage, or use by the customer. Products returned after the 7-dayeligibility period. Items purchased during sales or promotions. 7. How to Request a Refund To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions. 8. Policy Changes Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination. Contact Us For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

972件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(972)

過去12か月のレビュヌ数: 400ä»¶

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5぀星のうち5の評䟡

Perfect condition and superb flavours

The order arrived in perfect condition and properly thermally isolated (maintaining the cold chain). We ordered some Argentinian style chorizos, which we couldn’t find anywhere else in London, and they were superb (the flavour is totally different from any sausage you may find in the supermarket). We also ordered some dough for empanadas which we have to try yet, alfajores from the new Mar del Plata flavour from the brand Havanna, chimichurri spices and Yerba. It’s amazing to be able to get access to these Argentinian goods through this store, which are so hard to find in the UK! :)

2026幎10月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent food

Excellent food! Great and friendly customer support! I 100% recommend!

2026幎10月6日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Thank you Joaquin!

We really appreciate you taking the time to leave us a review.

Thank you for choosing us...

Un abrazo, Casa Argentina Team

5぀星のうち2の評䟡

Very expensive for the quality of the


Very expensive for the quality of the Tomahawk Steak and size. I am going back to COSCO half the price. Free box is actually just shipping for frozen food!

2026幎10月9日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Dear Thomas, I'm sorry to hear about this.

I've checked our system, but unfortunately, I couldn't find your order or any emails that would allow me to trace this particular transaction.

I would love to help you and assist you further. Would you please provide me with your order number? This information will allow me to trace your order, check your contact details and, most importantly, provide you with a solution.

I've also asked our Customer Service team to check all emails and communications to see if we've received a complaint regarding the Tomahawk or any other issue.

Unfortunately, they were unable to find your details.

Please contact me directly at customerservice@casaargentina.com, and I will personally look into this matter and do my very best to find a solution in your favour.

Thank you in advance.

Best wishes, Max Pistone, Co-founder & CEO, Casa Argentina

5぀星のうち5の評䟡

Great service and product super fast


Great service and product super fast delivery 👍🏻😊

2026幎9月30日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Paula,

Thank you so much!

We’re really pleased to hear you were happy with both the product and the service, and that your order arrived so quickly.

We really appreciate your support and hope to welcome you back again soon.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Superb product

Superb product, mega quick delivery.

2026幎9月30日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Dr Palazzo,

Thank you so much!

We’re delighted to hear you were impressed with the product and that your order arrived so quickly.

We really appreciate you taking the time to leave us a review.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Great for empanadas.

Good choice of items . Straightforward order process with good delivery.

2026幎9月30日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Ruth,

Thank you for the lovely feedback!

We’re really pleased you enjoyed the selection, especially for making your empanadas, and that everything from placing your order through to delivery was straightforward.

We hope the empanadas turned out delicious, and thank you again for choosing Casa Argentina.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Absolutely the best quality steak
.

Absolutely the best quality steak
.
The empanada just like in Argentina 🇊🇷
Top top top!!! Highly recommended if u want a proper taste!!!! 5* on the delivery as well🙏🏻 thank you again

2026幎9月29日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Tamas,

What a fantastic review, thank you!

We’re so pleased you were impressed with the quality of the steak, and hearing that the empanadas reminded you of Argentina is an especially lovely compliment.

It’s also great to know the delivery matched the quality of the food. Thank you for recommending us and for choosing Casa Argentina.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Excellent in all respects

Excellent in all respects. Careful packaging and a smooth delivery experience. The meat (a small ribeye joint) was outstanding and just the right size for two people. We enjoyed the malbec wine with it (La Linda, 2025) We are looking forward to trying the other items in our order and to making another order soon.

2026幎10月1日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Patricia,

Thank you so much for such a thoughtful review.

We’re really pleased to hear everything arrived carefully packed and that the delivery experience was smooth. It’s especially lovely to know the ribeye joint was just the right size for two and that you enjoyed it with the La Linda Malbec. That sounds like a very good pairing.

We hope you enjoy discovering the rest of your order just as much, and we’ll be very happy to welcome you back again soon.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Excellent Service

Parcel delivered in great condition and in time.

2026幎9月29日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Carla,

Thank you very much for your review!

We’re really pleased to hear your parcel arrived on time and in great condition. Getting your order to you safely and exactly as expected is always important to us.

Thank you for choosing Casa Argentina. We really appreciate your support.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Excellent fast delivery service.

Excellent fast delivery service.
Products were very well packed and remained cold.

2026幎9月30日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Trevor,

Thank you so much for your review!

We’re really pleased to hear your order arrived quickly, well packed and properly chilled. A lot of care goes into making sure everything is protected throughout its journey, so it’s great to know it arrived exactly as it should.

Thank you for choosing Casa Argentina.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

1st class


Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal and so tasty and tender, without doubt the place to go for the best beef at a very competitive price. Will be ordering again in the run up to Christmas. Cheers Max

2026幎10月3日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Philip,

Thank you so much for such a fantastic review!

It’s great to hear you’ve enjoyed our Argentine Ribeye a few times now, and even better to know this latest piece was first class. We love that you managed to get a few steaks out of it and still save a good piece for a roast in a few weeks.

Hearing that the steak was so tasty and tender, and that you see us as the place to go for great beef at a competitive price, really does mean a lot.

We’ll look forward to your next order in the run up to Christmas. Thank you again for your continued support!

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Excellent tapas

Excellent tapas! The best ones!

2026幎9月29日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Angelica,

Thank you so much!

We’re delighted to hear you enjoyed the tapas so much. “The best ones” is a brilliant compliment, and we really appreciate you taking the time to share it.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Brings my childhood back 😍

2026幎10月2日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Maddalena,

We absolutely love hearing this!

Food has such a special way of bringing back memories, so knowing that our products took you back to your childhood means more to us than you might realise.

Thank you for sharing this with us. We hope every bite brings back a few more happy memories!

Un abrazo,
Casa Argentina Team

5぀星のうち4の評䟡

Great prices and products. Ok customer care

They have great products and very good prices. Always deliver on time. Customer support is fast. Sadly, they didn't stay on top of expiration due dates for yerba Mate, and it wasn't published when I bought a large order to stock up for a year that there were some expiring in a couple of months. I have ordered many times and this only happened once. Customer support said stock was vast and they didn't have time to always update due dates on the webiste. I get that. They didn't really offer a partial refund, or apologize... just thanked me for the feedback. In the UK, I expected better. But like I say, product quality is fab. Will probably buy again.

2026幎7月20日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola,

Thank you for taking the time to leave such detailed feedback, and for your continued support over the many orders you’ve placed with us.

We’re really pleased to hear that you’ve been happy with the quality of our products, our prices, delivery service and customer support overall.

We’re sorry to hear about your experience with the best before dates on the yerba mate.

We’d really like to look into this properly and understand exactly what happened.

If you could please email or call us with your order number, we can investigate this further with our team and also review how your original enquiry was handled.

We really appreciate your feedback and the opportunity to look into this further.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Excellent service.

Excellent service.
Excellent steak fillet

2026幎9月29日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Sharon,

Thank you very much!

We’re so pleased to hear you were happy with the service and enjoyed the fillet steak. It’s always great to know both the product and the experience lived up to expectations.

We really appreciate your review and your support.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Great product quality and customer


Great product quality and customer service. I really recommend it!

2026幎9月18日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Karina,

Thank you so much!

We’re delighted to hear you were happy with both the service and the fillet steak. It’s a cut we’re very proud of, so it’s always great to hear when it’s been enjoyed.

We really appreciate you taking the time to leave us a review.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Easy ordering

Easy ordering , fast delivery and genuinely the most delicious steak iv ever had the pleasure of eating , will definitely be a regular customer

2026幎9月9日
自発的なレビュヌ
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Clare,

What a fantastic review, thank you!

Hearing that it was genuinely the most delicious steak you’ve ever had is an incredible compliment. We’re also really pleased that everything from ordering through to delivery was easy and straightforward.

We’ll be very happy to have you back as a regular customer, and we really appreciate you choosing Casa Argentina.

Un abrazo,
Casa Argentina Team

5぀星のうち5の評䟡

Extremely satisfied

Great products, packed with care, and delivered next day! They replied to my emails almost immediately.

2026幎9月8日
Casa Argentina Limited ロゎ

Casa Argentina Limited からの回答

Hola Franco,

Thank you so much for the lovely review!

We’re really pleased to hear you were happy with the products, the care taken with the packing and the next day delivery. It’s also great to know our team was able to get back to you quickly when you emailed us.

We really appreciate your support and hope to welcome you back again soon.

Un abrazo,
Casa Argentina Team

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