beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る
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I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る
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I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る
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企業情報
当該企業による記述
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
連絡先
7225 NW 25th Street, Suite 217, 33122, Miami, 米国
- 2566702880
- support@globalrose.com
- www.globalrose.com
3.9
ほぼ満足
3730件のレビュー
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
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Neck of flowers were broken
2025年2月21日
自発的なレビュー
GlobalRose.com からの回答
Dear Cam Elle,
We’re sorry to hear about this issue. To properly investigate and assist you, please contact us at claims@globalrose.com with your order details and any relevant pictures. Our team will be happy to help.
Best regards,
Claims Department
Global Rose
Inconsistent quality
I ordered 500 carnations - in one of my packs of 25, all of the flowers were browning and wilty already when they arrived. In another package, I had about 10-15 with heads broken off. I reached out to customer service, and did get a refund for those. However, we then had three color packages that the flowers haven't opened at all (it's been a week), and the sizes were really inconsistent - some are nice and big and others are more the size of mini carnations (which was really disappointing).
2025年2月17日
自発的なレビュー
GlobalRose.com からの回答
Dear Heather,
We appreciate your feedback and sincerely apologize for the inconsistency in your order. While we’re glad we could assist with the initial refund, we understand your disappointment with the unopened flowers and size variations. Our team is always working to improve quality control, and we’d love to discuss this further to make things right. Please reach out to claims@globalrose.com so we can assist you.
Best regards,
Global Rose Customer Service
Terrible and never received the roses…
Terrible and never received the roses or a refund. They are refusing to refund me for something I never received
2025年2月19日
自発的なレビュー
GlobalRose.com からの回答
Dear Giselle,
We sincerely apologize for the inconvenience. A store credit has been issued to your account for the missing order. Please check your email for details, and feel free to reach out to support@globalrose.com if you need further assistance.
Best regards,
Global Rose Customer Service
The flowers have usually been great
The flowers have usually been great, but this time around they died within a week, usually these from Global Rose have lasted for 3-4 weeks with careful maintenance of the water and feed.
2025年2月21日
自発的なレビュー
GlobalRose.com からの回答
Dear Nick,
Thank you for your feedback. We’re glad to hear that you’ve had great experiences with our flowers in the past, and we regret that this order did not meet your expectations.
Our roses are expected to last between 7–10 days with proper care, including fresh water, flower food, and regular stem trimming. While some customers may see longer longevity, the typical lifespan falls within this range.
We appreciate your support and are always here to help with any questions regarding flower care. Please let us know if we can assist further.
Best regards,
Claims Department
www.globalrose.com
Follow us on Instagram: @globalrose
Extremly small bunch of flowers and…
Extremly small bunch of flowers and some never flowered.
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Dear Teresa,
We’re sorry to hear that the flowers did not meet your expectations. Our goal is to provide fresh, high-quality blooms, and we regret that this wasn’t your experience.
If you haven’t already, please reach out to claims@globalrose.com with photos of the flowers so we can assist you. We appreciate your feedback and the opportunity to improve.
Best regards,
Global Rose Customer Service
Amazing color!
Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason regarding shipping cost. Most roses have opened fully, though have cut a few at the base of the bud and placed in water bowls/ramekins.
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Dear Mark. Our flowers are shipped fresh with closed blooms to ensure the best quality upon arrival. It sounds like you made a beautiful display! We appreciate your support and hope to serve you again.
The flowers were not in good shape
The flowers were not in good shape. Most of them were dried and and dead. Even after putting them in water the flowers were not very good as the dried petals could not be revived.
2025年2月12日
自発的なレビュー
GlobalRose.com からの回答
Dear Ker Lee,
We’re very sorry to hear that your flowers did not arrive in the best condition. That’s not the experience we want for our customers.
In the future, if something goes wrong with your order please reach out to claims@globalrose.com within 24 hours of delivery with photos of the flowers, and our team will be happy to assist you. We appreciate your feedback.
Best regards,
Global Rose Customer Service
GlobalRose.com からの回答
Thank you for your feedback! Some of our products include vases, while others do not. For future orders, you can check our next-day options that include a vase or browse our vase selection, where we ship from 6 vases. If you ever have questions regarding this or need assistance, feel free to use our live chat or email us at support@globalrose.com
Wife recieves MORE than paid for....
My wife actually received a few MORE roses than I paid for. I neither confirmed nor denied I ordered that many hahaha. They were beautiful it took her 3 complete vases to fit all the roses. Over 5 days later they are still like new.
2025年2月13日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your review! We're happy to exceed your and your wife's expectations. It's wonderful to know they're still like new.
We appreciate your support and look forward to delighting you again!
GlobalRose.com からの回答
Thank you for your feedback. We aim to provide excellence every time because your satisfaction is our goal and love to hear everything met your expectations!
Great Service!
2025年2月7日
自発的なレビュー
GlobalRose.com からの回答
Thank you for the 5-star review! We're happy you enjoyed our service and truly appreciate your feedback.
GlobalRose.com からの回答
Thank you for your review! We're glad your beautiful roses were delivered on time and met your expectations. Your satisfaction is our top priority, and we look forward to serving you again!
A good 3rd of the roses were black or…
A good 3rd of the roses were black or deteriorating and unfortunately my Wife wasn't impressed with the bouquet. It was deliverwd on time but I didn't get 50 true red roses without some dead black on them.
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Dear Jermaine,
Thank you for reaching out. We’re sorry to hear about the condition of your roses and appreciate you bringing this to our attention.
Our team will be contacting you shortly via email to address this matter and find a resolution. Please keep an eye on your inbox.
Best regards,
Claims Department
www.globalrose.com
Follow us on Instagram: @globalrose
Delivered and received on the expected…
Delivered and received on the expected date.
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
We strive for excellence and are glad to meet your expectations. Your support is very important to us! Thank you for choosing Global Rose.
Absolutely beautiful they came on time…
Absolutely beautiful they came on time thank you so much for making my day special
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your kind words! We're happy our flowers made your day special. We strive for timely delivery and beauty! We appreciate your support and hope to serve you again.
beautiful roses
beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasant experience....will pass on and likely reorder next year or prior for another occasion....mother's day coming up.....
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your review! It's great to hear our roses brightened your celebration. We're honored to be part of your special occasions and look forward to serving you for Mother's Day and more.
Always such a delight for our community…
Always such a delight for our community to receive your roses. Thank you!
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your kind words! Your support inspires us every day, and we look forward to serving you again!
My roses arrived in a timely manner for…
My roses arrived in a timely manner for a Valentine's surprise. I added several plants from my yard for a spectacular display. I did expect more greenery and only received a few pieces of greenery. Overall I am very pleased. Thanks Greatly!!!
2025年2月14日
自発的なレビュー
GlobalRose.com からの回答
Thank you for sharing your feedback! We're pleased to know the roses made your Valentine's surprise special. We're sorry the greenery wasn't as abundant as expected. Your input helps us improve, and we appreciate your support. We look forward to serving you even better next time!
Arrived on time
2025年2月10日
自発的なレビュー
GlobalRose.com からの回答
We’re always here to serve you and make your experience special. Hope to see you again soon!
GlobalRose.com からの回答
Dear Heather,
Thank you for your feedback! We’re glad to hear that most of your flowers arrived in good condition, but we’re sorry that some were damaged.
To better assist you, please send pictures of the affected flowers to claims@globalrose.com, and our team will be happy to review and find the best resolution for you.
We appreciate your support and look forward to assisting you!
Best regards,
Customer Service Team
Global Rose
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