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5つ星のうち5の評価

beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る

企業が回答しました

5つ星のうち3の評価

I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る

企業が回答しました

5つ星のうち4の評価

Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る

企業が回答しました

企業情報

  1. ウェディング サービス
  2. 花市場

当該企業による記述

The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

3730件のレビュー

5つ星
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ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I will definitely be ordering again

I will definitely be ordering again! Bought 80 blooms of Lillies for our 5th graders to dissect! They were fragrant, beautiful, and just what we needed! I will definitely be ordering again for personal and professional projects!!

2025年4月28日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

We’re happy the blooms were what you needed. We appreciate your support and are at your service whenever you need more flowers!

5つ星のうち5の評価

5 Stars

Excellent quality and reliable delivery!

2025年4月25日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

We’re glad our blooms met your quality expectations. Your support is appreciated, and we can’t wait to help you pick more gorgeous flowers in the future.

5つ星のうち4の評価

The roses I ordered arrived on time

The roses I ordered arrived on time, as promised. They were much smaller than I expected. I ordered more than I needed just in case some of the stems weren't usable which was the right call-about 10% of the stems were broken or already browning or drooping. All in all, they worked for the wedding I was helping with and looked great.

2025年4月13日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Heidi,

Thank you for your feedback—we’re glad to hear the roses arrived on time and that they ultimately worked well for the wedding.

We’re truly sorry to learn that about 10% of the stems were not in optimal condition. We would have loved the opportunity to assist you further and investigate this matter if we had been contacted at claims@globalrose.com upon delivery. Our claims team is always ready to help resolve any issues with quality or condition.

We appreciate your understanding and hope to have the opportunity to serve you again in the future.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
claims@globalrose.com
Follow us on Instagram: @globalrose

5つ星のうち5の評価

Wonderful service

Wonderful service, on time, BEAUTIFUL FLOWERS!!!!!

2025年4月24日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you. We work hard to make every detail perfect and appreciate your review!

5つ星のうち5の評価

Beautiful flowers

Flowers came in and were not totally opened then 2 days later were open. Just right for Easter Sunday.

2025年4月16日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for sharing! We’re happy your blooms opened beautifully in time for Easter Sunday. It’s wonderful when our flowers fit perfectly with your celebrations, and we’re always here to help if you need anything!

5つ星のうち5の評価

Thank you for sending all the flowers…

Thank you for sending all the flowers on time. They were beautiful!

2025年4月15日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for the 5 stars! We love to hear the flowers arrived as you expected. It means a lot to us to be part of your special moments.

5つ星のうち5の評価

Great service, recommend!

I loved the professionalism. The flowers came on time and were beautiful!!

2025年4月15日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for your kind words! We’re glad you loved the flowers and service. Timely delivery and beautiful blooms are what we strive for. Can’t wait to serve you again!

5つ星のうち4の評価

Most of the flowers were beautiful and…

Most of the flowers were beautiful and in wonderful condition. The white ones were mostly unsellable but this was my first time purchasing so I’m not sure if I did something wrong. I would order again.

2025年4月10日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear JonRene,

Thank you so much for your thoughtful review! We’re happy to hear that most of the flowers arrived in beautiful condition, though we’re truly sorry to learn that the white ones did not meet expectations.

In cases like this, we kindly ask that customers contact us at claims@globalrose.com as soon as possible. This allows us to initiate an investigation and assist you promptly — whether it’s reviewing product condition, shipping issues, or offering a resolution when needed.

We truly appreciate your willingness to order again and hope your next experience with us is nothing short of perfect!

Warm regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram: https://www.instagram.com/globalrose/

5つ星のうち5の評価

Amazing company with beautiful flowers

Not only did they arrive on time they were beautiful!! I have ordered two years in a row for Easter and we will always order from Global Rose. So many amazing colors to choose from and packaging is top notch. Thank you Global Rose!!

2025年4月15日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for your trust and kind words! We love to hear that our flowers made your Easter special. Thank you for choosing Global Rose!

5つ星のうち5の評価

Great value

Great communication about shipping, product arrived right on time and was fresh and beautiful. Best part was the value, a touch of class for a corporate event at a stellar price. Will be ordering petals again for a future event for sure!

2025年4月16日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

It's great that everything has met your expectations. Thank you for your kind words and for choosing us! We look forward to providing more blooms your way.

5つ星のうち3の評価

Two dozen white roses

The roses were pretty but there was not as much filler as I thought there would be. Also the stems were brown in areas As well as the base of some of the roses

2025年3月27日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Hi Michelle,

Thank you for your feedback. We’re sorry to hear that your roses did not fully meet your expectations.

In cases like this, we kindly ask that customers contact us directly at claims@globalrose.com with photos of the issue so we can properly investigate and assist. This helps us ensure quality and provide the best resolution possible.

We appreciate your support and hope to have the opportunity to serve you again in the future!

Best regards,
Customer Service Team
Global Rose

5つ星のうち5の評価

Excellent customer service

Inadvertently I received the wrong merchandise and the error was corrected timely. Very good customer service.

2025年3月26日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for your review! We're sorry for the mix-up, but we're glad to have fixed it quickly. Our team is always at your service and your satisfaction is our priority.
Don't hesitate to reach out if you need anything else and thank you for choosing Global Rose!

5つ星のうち3の評価

After removing the guard petals..

After removing the guard petals, the flowers still had some visible petals with defects deeper toward the flower center, which, if removed, would've made the blooms look noticeably plucked. Roses with petals in better condition would help the experience. I followed the care guidance video and waited days before this final assessment, to give them a chance to improve as much as possible before my review.

2025年3月31日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Larissa,

Thank you for your feedback. We’re sorry to hear that some of the roses did not meet your expectations, even after following the care instructions. While guard petals are meant to be removed, we understand that inner petal quality is just as important.

We appreciate your patience in giving the roses time to bloom and improve. If you have any pictures of the affected roses, please send them to claims@globalrose.com so we can further assess and find a solution for you.

Best regards,
Customer Service Team
Global Rose

5つ星のうち3の評価

The Roses were just ok- had to make it work

The Roses were just ok. Half of them were brown. The rose petals also came brown. Disappointed as this was for a wedding and we had to substitute last minute. The baby's breath were beautiful.

2025年3月20日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Hi Funorama,

Thank you for your feedback, and we’re truly sorry to hear about the issues with the roses. We’re glad the baby’s breath met your expectations, but we understand how important every detail is—especially for a wedding.

If anything ever goes wrong with your order, please don’t hesitate to reach out to us at claims@globalrose.com. We’re here to help and always strive to make things right.

Best regards,
The Global Rose Team

5つ星のうち5の評価

Easy just works

2025年3月17日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for the 5 stars! Your support is appreciated and we're at your sevice to brighten your day with our blooms.

5つ星のうち5の評価

Carnations came on time

Carnations came on time. Blooms were a beautiful color.

2025年3月20日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you for your 5-star review! We appreciate your trust in us and hope to bring more joy with our flowers in the future!

5つ星のうち4の評価

The flowers were very brittle and the…

The flowers were very brittle and the stems broke easily. However, that could just be the type of flower.

2025年3月19日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Tiffany,

Thank you for your review! We’re sorry to hear that the flowers were more brittle than expected. Some flower varieties have more delicate stems, but proper hydration can help strengthen them after transit.

If you ever experience any issues with your order, please feel free to reach out to us at claims@globalrose.com, and we’ll be happy to assist you.

Best regards,
Global Rose Customer Support

5つ星のうち4の評価

The roses were very pretty

The roses were very pretty. The only thing is that I wish a signature had not been required to pick up my roses, because I wasn’t at home when they were delivered two days in a row, and by the time I got them, most of them had died a little bit.

2025年3月12日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Thank you, we appreciate your kind words!
FedEx attempted delivery twice but the location was closed with no one available to sign, causing a delay. Please note that you receive a confirmation email stating that all of our deliveries require a signature and we recommend scheduling your delivery 2–3 days before your occasion to allow blooms to open and account for courier delays.

Your satisfaction is our priority. If you ever need assistance, please reach out via LIVE CHAT or email support@globalrose.com

5つ星のうち3の評価

Future order must be better

Most of the carnations were beautiful. We had about 30 of them that where not good enough for us to use, they were like 1/5 of the size of most of them. It was supposed to be a mixed order but 75% were yellow or yellowish. Only received like 25 red and 25 pink. I can send a pic if you like!
Marilyn
Thomas Gymnastics

2025年2月28日
自発的なレビュー
GlobalRose.com ロゴ

GlobalRose.com からの回答

Dear Marilyn,

Thank you for your feedback. We’re sorry to hear that some of the carnations did not meet your expectations.

Please reach out to us at claims@globalrose.com with your order details and any pictures you may have. Our team will be happy to assist you.

Best regards,
Claims Department
Global Rose

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