beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... もっと見る
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I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... もっと見る
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I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... もっと見る
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... もっと見る
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企業情報
当該企業による記述
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
連絡先
7225 NW 25th Street, Suite 217, 33122, Miami, 米国
- 2566702880
- support@globalrose.com
- www.globalrose.com
3.9
ほぼ満足
3730件のレビュー
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I thought your flower colors selection…
I thought your flower colors selection was quite impeded. It seems to me that I could order by the dozen instead of ordering by 20 or 30 blooms, which is not even divisible by 12. Nevertheless everyone seemed happy about the flowers.
2025年5月8日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your feedback! We appreciate your thoughts and suggestions.
We're glad to hear that everyone was happy with the flowers! If you need assistance in the future, feel free to reach out.
The experience was good and would of…
The experience was good and would of been 5 stars but this is the first order that I did not receive any plant food for the roses.
2025年5月7日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your feedback! We're sorry you didn't receive plant food with your roses. Don’t worry, you can easily substitute it with clear soda (such as Sprite) or plain sugar. Just add one teaspoon of sugar for every 25 to 50 stems. Be sure to change the water every other day to keep your flowers fresh longer.
If you need any further assistance, feel free to reach out at support@globalrose.com. We're here to help!
GlobalRose for Mother's Day!
We've used GlobalRose for 2 years for Mother's Day and have always been happy with the service and quality of the flowers. We will continue to use for holidays in the future!
2025年5月11日
自発的なレビュー
GlobalRose.com からの回答
We’re glad you’ve been happy with our service and the quality of the flowers for the past two years. It’s an honor to be part of your holiday celebrations, and we look forward to serving you again!
GlobalRose.com からの回答
We’re happy the flowers arrived gorgeous as expected. It’s wonderful to know they met your expectations, and we're thankful for your support.
Quality issue
I was so disappointed in over 1/2 the roses and carnations I received. They were brown in many spots, already dying some not useable right out of the box. For such a large order, I expected better. Very disappointing.
2025年5月6日
自発的なレビュー
GlobalRose.com からの回答
Dear Jennifer,
Thank you for taking the time to leave your review, and we’re truly sorry to hear about your disappointment with the condition of your flowers.
At Global Rose, we stand behind the quality of our products and take these matters very seriously. To properly investigate and resolve situations like this, we kindly ask that customers contact us at claims@globalrose.com within 24 hours of delivery. This allows our team to assess the issue promptly and offer the appropriate resolution.
We regret that we didn’t have the opportunity to address your concerns at the time and hope you’ll consider giving us another chance in the future.
Sincerely,
Customer Service Team
www.globalrose.com
GlobalRose.com からの回答
It's always a pleasure to serve you, and we appreciate your kind words. Thank you for choosing GR!
I have ordered roses at least once a…
I have ordered roses at least once a year for the past 15 years. I know they are bulk order and that the flowers need some attention when they arrive.
This time the roses seemed especially wilted. More than at previous orders. I trimmed the ends, got them in water and refrigeration. I am hoping they perk up quickly.
2025年5月8日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your continued support over the years. Flowers may arrive slightly dehydrated due to the long journey from South America, but with proper care, they usually perk up within 12 hours.
Trim stems about ½ inch and place them in clean room temperature water with the provided flower food. Let us know at claims@globalrose.com if you need help!
Breathtakingly gorgeous
The most beautiful roses and at such an amazing price. I'll be buying my roses from here from now on.
2025年5月8日
自発的なレビュー
GlobalRose.com からの回答
Thank you for the review! It's great that you loved the roses and found great value in them. We look forward to being your go-to for beautiful blooms!
GlobalRose.com からの回答
Thank you for sharing! That’s exactly what we strive for, and we appreciate your support!
Always PERFECT
We order from Global Rose every year for our school's Mother's Day event and have never been disappointed. The delivery is always on time, the flowers are GORGEOUS and open beautifully. Highly recommend!
2025年5月9日
自発的なレビュー
GlobalRose.com からの回答
We're honored to be part of your Mother's Day tradition and glad the flowers arrived on time and bloomed beautifully. We look forward to serving you again next year!
The beautiful flowers arrived in…
The beautiful flowers arrived in excellent condition. We will enjoy them for Mother’s Day.
2025年5月8日
自発的なレビュー
GlobalRose.com からの回答
Thank you for your review! We're happy the flowers arrived in excellent condition and will be part of your Mother's Day celebration. Wishing you a joyful day!
Overall would order again
The customer service and delivery time was fantastic. I ordered Alstroemeria and carnations. Unfortunately my carnations didn't fair well even though I followed delivery instructions. Make sure you allow enough time before your event for your flowers to open. I ordered with enough time but if I had waited say 2 days for delivery they wouldn't have been open yet.
2025年4月29日
自発的なレビュー
GlobalRose.com からの回答
Hi Eileen,
Thank you so much for your thoughtful review and for your kind words about our customer service and delivery! We’re sorry to hear that your carnations didn’t perform as expected, despite following the care instructions.
You’re absolutely right—flowers like carnations can take a bit of time to fully open after delivery. We always recommend allowing a few extra days before your event to give them time to hydrate and bloom properly.
We truly appreciate your feedback and look forward to the opportunity to serve you again in the future!
Claims department
The most beautiful roses with…
The most beautiful roses with exceptional color and quality
2025年4月28日
自発的なレビュー
GlobalRose.com からの回答
Thank you for sharing! We’re happy that our roses impressed you with their color and quality. Your satisfaction is our greatest reward!
Beautiful fresh roses
The 100 roses were packed very carefully , thorns removed and only one was broken . This is my second time ordering . First time was 100 carnations . The service is fast , affordable and reliable . Very pleased with my purchases . Would highly recommend this company .
2025年5月4日
自発的なレビュー
GlobalRose.com からの回答
We love to know everything was as expected. It means so much to us that you’re a returning customer and would recommend Global Rose. Thank you for the 5-star review and for choosing us!
GlobalRose.com からの回答
We're happy you consider our service and a quality product superior. Thank you for your feedback. We look forward to serving you in the future!
I ordered purple/lavender roses and got…
I ordered purple/lavender roses and got red/pink tips like fire and ice
2025年4月25日
自発的なレビュー
GlobalRose.com からの回答
Hi Lorri,
Thank you for your review. We’re very sorry to hear that the roses you received did not match your expectations.
Please note that when ordering certain color tones like purple or lavender, there can be natural variation in shade depending on availability and the farm’s current harvest. However, if the roses you received were significantly different—such as red with pink tips—this sounds like a possible fulfillment issue.
In cases like this, we kindly ask that you contact us at claims@globalrose.com with your order details and photos as soon as possible so we can review and address the matter appropriately.
We truly value your business and would appreciate the opportunity to make this right.
Best regards,
Claims department
GlobalRose.com からの回答
Hi Nigel,
Thank you for your feedback. We’re very sorry to hear that the lilies did not arrive in good condition.
In situations like this, we ask that customers contact us at claims@globalrose.com as soon as the issue arises, within 24 hours of delivery, so we can investigate and assist accordingly. Including photos helps us resolve the matter more quickly.
We understand how disappointing this must have been and appreciate the opportunity to make it right.
Best regards,
Claims department
GlobalRose.com からの回答
It’s our pleasure to bring beauty to your day, and we appreciate your feedback!
Wedding boquet
I ordered by daughter in laws bouquet for her wedding and her maid of honors. Stunning and beautiful. The roses opened perfectly. Just gorgeous!
2025年4月23日
自発的なレビュー
GlobalRose.com からの回答
We’re glad the roses added beauty to her special day. Thank you for choosing us!
Didn’t receive my order on time for my wedding
I was expecting my flowers by April 30. My wedding is this saturday. I contacted customer service and they just told me that fedex has not a delivery date yet. Fedex told me they will update the status of my order when they can. Nobody was able to resolve my issue. I needed to know so I can do something about it!!! Can you imagine my frustration? My wedding without centerpieces
2025年5月1日
自発的なレビュー
GlobalRose.com からの回答
Dear Mireya,
Thank you for your feedback, and once again, we sincerely apologize for the delay and the inconvenience it caused during such an important time.
Please note that a refund was already issued for the delay, as communicated to you directly via our chat support. We understand how disappointing this experience was, especially with your wedding preparations, and we truly regret that the shipment did not arrive as scheduled.
If there’s anything further we can assist you with, please don’t hesitate to reach out. We appreciate your understanding and the opportunity to make this right.
Warm regards,
Customer Support
Global Rose
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