Good2Go Mobile レビュー 

Exactly what other reviews say. They over charge you when you prepay for the month instead of applying the amount to your monthly payment. Chargers “may” apply but they don’t tell you when or warn you. You end up paying ridiculous amounts. The “in your control” advertising is false advertising.

when speaking with an agent I was assured that our account would be cancelled and an unnecessary top up charge would be reversed—-never happened and when following up with another agent a few days later was advised that the refund was over ruled by a supervisor and the account was still active

Bought a SIM card at a petro Canada station and put Loney in the account but when I insert the SIM card, both my iPhone and android say no sim. The card they sold me was a dead one and I tried to call several times over multiple days and all I get is “all our agents are busy” then they hang up the phone, so you basically can’t talk to them to solve any problems you may have

Ever since they took over Petro Mobility, they disable data on pay per use accounts. I can't get data without monthly subscription now and as a prepaid use, I only want to spend when I need it.

This company used to be good. If you notice in 2020 it had great ratings and when I first started I had no issues, but service has been steadily declining. IF you need any support or are having issues with your phone you have to EMAIL them and WAIT for help. Yes, they have a 1800 number but if your question is not straight forward, then you have to wait which is problematic when your phone is not working. They also have a handful of employees working their call center who are pretty unhappy. Even if you call another time, you are likely to get the same person so you cannot make much progress and are stonewalled until someone decides to respond to your email.
They also misrepresent the ACP program. I had a ATT phone, and Good2go mobile provided me a ATT SIM card. I paid my bill every month and had no issues with service. So, I heard about the ACP, qualified waited on the sim and the minute I inserted it the network was locked. they kept trying to blame ATT when Good2go lies and provides you a T-mobile SIM. They are not upfront that if you are an ACP user, you cannot use your previous SIM card, they put you on T-mobiles network which sucks. Because of their unscrupulous behavior, I would NOT recommend them anymore and have cancelled my service.

My first plan went very well..or so I thought. Here is where it becomes very scary. I lost my old phone.
I wiped it and locked it via Google. I bought a new phone. I had to call to activate it with sim I received.
In the mean time. Someone ordered 6 new sims using my debit card. Good2go was more than happy to sell them. Even though. The card they used was already on another account. I stopped that by getting a new card.
Good2go took my info over the phone. At first everything seemed fine. Then 2 weeks later. I find I can not get into my new acct and my data has stopped working. Many of these reviews say they can not contact good2phone and get a human. Yet, I do.
Now, I'm concerned if really talking to good2go.
Well, the human seems to have all my info right.But, I truly believe this company has some shady people working for them or worse. They have been hacked.
Cause now they have a new "more secure" way of signing into acct. The problem is. It does not work.
Now, I have no data and I don't know if I am talking to good2go. Honestly, I would think twice about using this company. There is something shady going on. Be very careful about who you give your info to. The number they have listed on websites may not be good2go.
They don't seem to care. I am in the process of trying to get a human on the phone. So far. All I get is scripted junk that tells me to enter my phone number.
When I do. It says I have no account. Yet, I used the phone for 3 weeks. Now, no data. I would think twice about using this company. I think they may have been hacked and are not being honest about it. Just beware.

The signup process was quick and easy. It took hardly no time at all for the SIM card to arrive. This is where I started having problems.
I tend to get ahead of directions, so put in the SIM card and then started going through the steps of porting the number over and activating my account. Well, the porting took almost 48 hours, although the site said a couple of hours.
I brought my own phone, and for some reason while compatible with the carrier it wouldn't connect in the back end although they were showing that service was connected.
The only aspect of this situation I don't like or appreciate is the inability to speak with a living, breathing human being who could resolve these types of issues quickly WITHOUT having to rely on email.

Could not do much, texting was hit or mis, Couldn't send photos, sometimes waited for calls to go through and had to dial the number twice, crap customer service.

My initial plan seemed to work adequately. My second plan was a disaster from the start. A promised AT&T SIMcard was replaced with a T-moblie SIM that worked poorly or not at all. The replacement card arrived and my phone has been without service for 8 days. I can't get an explanation from support other than Tier 3 should resolve the problem in an hour and confirm with an eMail. Now, it's been over a week and 5 calls later - still now resolution.

the service did not work with my phone so they gave me my acct. number and pin and a refund. When I called about something else the guy was relaxed and pleasant.

I was looking for a basic plan while out of a job and being homebound. I live in the middle of a big city but 1/3 of the time I get no signal. I called customer service, he blamed it on my phone, Apple, and then blamed it on my plan. I ended up recording our conversation and he gave me an attitude for recording him because he was giving me false information. I called the customer service serveral times, and he was the only one that answered the phone. Do NOT use this company. I also got a LOT of weird calls after I signed up with them, which made me suspect my information was sold.

I will not go into detail as to my experience. They have lied to me so many times I have lost count. I still do not have cell service on my $800.00 phone despite the fact my number was ported to this company. They are not to be trusted to tell the truth on any subject. I should have stayed with my other company and I would be able to use my cell right now. If you do not mind frustration and lying try them out. Otherwise bypass them for another company and save yourself headaches. If you do call them watch out for Miriam, Daniel and supervisors named Stephanie and Christopher (they care not about their company's reputation)

I received my sim card but their online information and email information did not provide sufficient instructions on setting it up. I called tech support three times and each time the phone was picked up almost instantly by someone named Henry, who was unable to connect me with a manager or their tech support team. On the two days I called I was told I had totally separate issues, neither of which made any sense.

The website and packaging of this service seems legitimate, but I can't help thinking this is somehow a scam. I have already asked to cancel my service and they said I could get a refund, though what for I don't know since I never had service and the sim wasn't charged for.

no customer service to talk to, stealing money from my credit card, needed to call my credit card company to stop it
be careful with this company

I was doing some looking around to save some money. Read a lot of bad reviews and some good. Seen that good2go was half the price for the same thing I had as AT&T. I purchased two good2go sim cards from the good2go website. I'm extremely happy with my purchase. Customer service was amazing even though he couldn't help me because I made an mistake when putting in my information to port one of my number (I port one of my number and got a new number with the other). But I did send an email (understand I was doing all this 15 minutes to midnight) with the correct information that I made an mistake on (which customer service told me to call back in 30 minutes) I didn't call back I just went to sleep. Lo and behold I got an email back the following morning and service was good2go lol. Overall I'm truly happy with my switch they haven't throttled me yet and I know I've went well over a gb of data. I don't have hot spot anymore which they are a fairly new company so I'm not upset about that maybe they will get that feature maybe not idk but they have a forever customer with me!!

I don't use alot of data so with the excellent coverage I chose this company. The cost was 1/2 of my previous provider. To have network access other than phone and txt you need to edit APN settings on Android phones. I tried to do this but it was a verizon phone that had a block on editing. Good2go tech support gave me a trick to force the phone to allow editing (not sure it will work on all locked phones) but it did for me. Great fast tech support and very good service

I ordered a "good2go" SIM card and transferred my number to good2go. After I transferred my number, I could make phone calls but had no internet or messages.
I had multiple conversations with them, on the same day and the day after, and the solution they offered is that they'll send a new SIM via mail, which will take a few days. Almost 24 hours later, still no SMS or internet, and it will take a few more days for them to resolve the issue. Obviously, I switch to another company. 
Summary: good2go is garbage.