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GO Outdoors - Alnwick レビュー 

658
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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所在地

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Willowburn Retail Park, Taylor Drive, NE66 2JH Alnwick, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It's nice to find a store that welcomes dogs. The staff were very friendly. Sally, in particular, was a great help. She checked various prices and discounts available through Blue Light etc. Sally was... もっと見る

企業が回答しました

5つ星のうち3の評価

Product was as described, reasonable quality and a great price.We however did not receive an email stating that our order was ready for collection. We went to the store at Alnwick and the staff found... もっと見る

企業が回答しました

5つ星のうち5の評価

Well what can I say walked in the store with an hour to go and the way I was greeted was like I was the first customer of the morning. The manager and staff were so welcoming and helpful, fully recomm... もっと見る

企業が回答しました

5つ星のうち5の評価

Sally served is today and was extremely helpful helping me find walking shoes. She was very patient as we tried lots of fifferent brands ans sizes. Excellent service all round.

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Alnwick について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Willowburn Retail Park, Taylor Drive, NE66 2JH, Alnwick, England, 英国

4.7

優良

TrustScore 5段階評価の4.5

658件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(658)

過去12か月のレビュー数: 35,808件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent staff

Excellent staff

2025年5月21日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The product was everything that I…

The product was everything that I wanted and the the delivery was spot on.The staff at Alnwick were excellent and I can't fault anything in the product and the service I received.

2025年5月22日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly staff and always helpful

2025年5月22日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Greta customer service from Jack at the Alnwick store

I visited Go Outdoors in Alnwick last week.
I originally went for a walking pole, the one I wanted wasn't on display.
I then started looking at walking boots. I asked a young man, Jack, for some help. He helped me choose a suitable pair of boots (I have arthritis in my ankle) demonstrating his knowledge of the products. After choosing my boots, I showed him a photo of the Brasher pole I wanted (to match the one previously bought in store), he then went to check the stock, however there were none available.
I can't praise this young man highly enough. He was friendly, professional and knowledgeable.

2025年5月14日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very Helpful

Very Helpful! Friendly Staff!

2025年5月15日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great layout easy to find things

Great layout easy to find things

2025年5月13日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff very helpful when it came to…

Staff very helpful when it came to buying my tent.

2025年5月11日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very good customer service

Very good customer service. Shop was well stocked. Shop is very clean.

2025年5月6日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful member of staff

Visited the store yesterday looking for new walking shoes, Niahm was really helpful, had to order the colour I required, she sorted it all out, excellent customer service,

2025年5月6日
自発的なレビュー
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service - Alnwick store have really knowledgable and helpful staff.

2025年5月4日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

walking boots.

We went to buy new walking boots.. the man who helped with sized and information was very helpful, he ludtdned to what we needed and advised with out being pushy or overbearing.. he also advised on socks suitable for this time of the year.
The guy on the check out was also very attentive and professional.

2025年5月4日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

I finally found a jacket I liked

I finally found a jacket I liked! Debz helped us swap membership addresses as we had moved, and also took our payment, she was very helpful and interested in our day. Nice helpful woman!
One of the male floor staff also gave us great service in choosing our product.
Thank you guys, I will call again.👍

2025年4月28日
自発的なレビュー
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service from Jen

Fantastic customer service from Jen, great product knowledge and nothing was too much trouble. Thanks for all your help and patience.

2025年4月26日
自発的なレビュー
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Great service

Great service, good discounted price and great product.

2025年4月25日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful person in store

Very helpful person in store, answered all our questions and was not pushy which is appreciated. Honoured a price match on another website which was great as I prefer to buy from a store but have to consider budget so would have bought online but thankfully you price match. So we both walked away with a pair of new walking boots feeling happy. Thank you

2025年4月20日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lady who served me was polite and…

Lady who served me was polite and helpful , aswell as professional. Price of item was great.

2025年4月20日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank u ❤️

Staff were all very helpful when my mum was looking for some every day gloves. Paul found her a pair of XS Montane’s that were perfect. Thank you ❤️

2025年4月17日
自発的なレビュー
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち3の評価

FORGOT TO GIVE APPRIL 20% DISCOUNT CODE…

Disappointed that I forgot to give the discount code for April. Bought 80£ trainers North ridge could have saved 20 % .I WISH THAT THE SHOP ASSISTANT could have reminded me.....

2025年4月15日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Sam & Debz

Great service from Sam & Debz. Good knowledge of the different shoes and boots i was tryin on.

2025年4月13日
自発的なレビュー
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Enjoyed our first visit to the new…

Enjoyed our first visit to the new outlet in Alnwick and soon joined and got some bargains.*****

2025年4月14日
GO Outdoors - Alnwick ロゴ

GO Outdoors - Alnwick からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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