I loved my visit to GO Outdoors Altrincham this afternoon the staff were very knowledgeable and helpful. I bought a camping stove in readiness for a possible energy crisis. Very well priced and a lot... もっと見る
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⭐⭐⭐⭐⭐ I had a great experience at Go Outdoors thanks to Chris! He was incredibly helpful and knowledgeable about camping and hiking equipment. He took the time to help me choose the right gear for... もっと見る
企業が回答しました
Chris T was the absolute best! Super knowledgeable man, recommended the right shoes, Some good walks to try out and using his own experience to do so. Emily was also fantastic. Walked out happy
企業が回答しました
Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... もっと見る
企業が回答しました
企業情報
GO Outdoors - Altrincham (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
72 George Street, WA14 1RF, Altrincham, 英国
- 0161 694 8861
4.8
優良
371件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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GO Outdoors - Altrincham (Express) からの回答
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Exemplary customer service from Chris…
Exemplary customer service from Chris T. Our daughter was preparing for her D of E bronze award and Chris could not have been more helpful in sharing his knowledge and tips. He advised us well on my daughter’s choice of equipment and it was more than up to the challenge. Thanks Chris T!
Steve, Tasneem and Aisha from Sale.
2025年4月26日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Love having a go outdoors in…
Love having a go outdoors in Altrincham! It is a shame it isn't bigger or on Altrincham retail park.
2025年5月9日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Just visited the store in Altrincham…
Just visited the store in Altrincham and had exceptional service from Claire. She went out of her way to help us find everything we needed and even let us know about the discounts which saved us a lot of money at the check out.
2025年4月26日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic service from Chris T
Fantastic service from Chris T. He really listened to what I was saying about the type of walking boots I needed and why and also understood my budget. I have tested out my new boots and they are absolutely perfect for me. Wouldn't hesitate to recommend this store
2025年4月18日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great service and helpful advice.
Bought boots and socks for my daughter's D of E expedition, Chris T was very helpful and gave great advice. He gave us time to come to a decision. Will be going back to buy some more equipment soon. Thanks Chris
2025年4月10日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Altrincham store very helpful
Claire at the Altrincham store was very helpful in helping us choose my daughter's clothes for DofE. She even looked in the stock if there were different colours of a top we liked.She also gave useful information on how to pack the rucksack and food options.Store had everything we needed and there were good offers.
2025年4月21日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Chris T listened and understood what I…
Chris T listened and understood what I needed for hiking boots and socks. He showed me how to measure my feet and understand what I needed to be aware of. Great customer service. Thank you
2025年4月19日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant help
Brilliant help from Chris, Claire and Toby with getting the right kit for my son’s D of E. Let us try stuff out and showed us how things worked
2025年4月13日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Jade helped me so much when I visited…
Jade helped me so much when I visited the store, she was very knowledgeable, personable and professional. The advice she gave was sound and I really appreciated it.
2025年4月4日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service, will be back
Nipped into Altrincham Store last weekend 29th March. Was served by Steve, who was excellent, great knowledge of products, and really tried to match goods to customers specific needs - he was dealing with multiple customers at the same time and it was clear he was trying to match the individuals needs, he could have sold them all the same thing but he took time and effort to get them the right product
2025年3月29日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent and knowledgeable service.
2025年3月22日
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff...
Chris & Jade were excellent in helping me chose a 'day-out' backpack ( Osprey Talon) and some OEX dry bags to go with it. Many thanks for all your help & patience. Andy.
2025年2月16日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Claire provided excellent help
2025年3月23日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The staff were very helpful and Claire…
The staff were very helpful and Claire was exceptional at catering to our needs.
2025年3月22日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Duke of Edinburgh expedition assistance
Claire spent a lot of time with us helping to inform and advise us on the things we needed for our daughter’s Duke of Edinburgh expedition and we were very happy with the service that her and Chris gave us, would definitely recommend!
2025年3月15日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service by Claire
Great service by Claire, who was attentive and very helpful
2025年3月12日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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