Popped into Go Outdoors Altrincham to pick up some kit for an upcoming multi day hike in Scotland, the West Highland Way. Chris T was on hand to help me with my choices and I could not be happier... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I loved my visit to GO Outdoors Altrincham this afternoon the staff were very knowledgeable and helpful. I bought a camping stove in readiness for a possible energy crisis. Very well priced and a lot... もっと見る
企業が回答しました
⭐⭐⭐⭐⭐ I had a great experience at Go Outdoors thanks to Chris! He was incredibly helpful and knowledgeable about camping and hiking equipment. He took the time to help me choose the right gear for... もっと見る
企業が回答しました
Chris T was the absolute best! Super knowledgeable man, recommended the right shoes, Some good walks to try out and using his own experience to do so. Emily was also fantastic. Walked out happy
企業が回答しました
企業情報
GO Outdoors - Altrincham (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
72 George Street, WA14 1RF, Altrincham, 英国
- 0161 694 8861
4.8
優良
373件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely amazing service today at…
Absolutely amazing service today at this branch. I was helped by Chris T who was very welcoming and knowledgeable about all products. I will definitely be coming to this go outdoors branch from now on.
2024年7月27日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was the man
Adam was really helpful even though he had an issue with the system. He explained exactly what was going to happen in a clear and professional manner. Would definitely recommend this shop.
2024年7月23日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Spoke to A pleasant and professional…Northwich store
Spoke to A pleasant and professional informative gentleman by the name of christopher. He was Accompanied by another pleasant member of staff.
This was my second visit to the store.The first home was just browsing around, but on the second visit.Having spoken to Christopher and Having been shown several range Off products. I was able to make a very good purchase and open up an account. Whereby I plan to use your store to purchase goods for future trips planned.
I only plan to visit the Altrincham store as I had incredible service.
2024年7月18日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Superb staff
Some great offers, on high quality gear. Staff were really helpful, we were served by Chris T who couldnt have been more helpful.
2024年7月21日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Had great help and advice from Chris T…
Had great help and advice from Chris T re quick purchase of tent mattress and chair for camping. Would highly recommend going to this store
2024年7月19日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was very helpful and assisted me…
Adam was very helpful and assisted me in ordering a second product online. It was delivered to the store, as requested, and on time.
2024年7月6日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent Service
I bought a pair of Merrell sandals today from the Altrincham Store. Jade & Steve C were so helpful. They were friendly, knowledgeable and gave me time & space to thing/decide. Excellent service
2024年7月8日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The store has looked a bit empty
2024年6月29日
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great choice and having a bit of a chat…
Great choice and having a bit of a chat when buying
2024年6月29日
GO Outdoors - Altrincham (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Helpful staff
Popped into the shop to look for some sandals, and was served by Adam. What a salesman! He couldn’t do enough to help, and I ended up with exactly what I was looking for. If I ran a business I would have stolen this guy and employed him! Thanks Adam 😊
2024年6月22日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great staff & great products
Very friendly and helpful staff. Great selection of good quality products.
2024年6月21日
GO Outdoors - Altrincham (Express) からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by young pleasant lady. She was very helpful and very kind. While I was trying on a jacket she put my online order on safe place and when I went to pay, she brought my online parcel for me.
2024年6月19日
GO Outdoors - Altrincham (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Nipped in to my local shop
I nipped in to my local shop to pick up a couple of fleece jumpers as I'd outgrown many I own. Also picked up some lightweight walking socks to replace pairs that has seen better days. Well the socks were over 10 years old! The staff were very friendly.
2024年6月15日
GO Outdoors - Altrincham (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Great service. Chris was extremely helpful and provided expertise advice.
2024年6月16日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
13/06/24 purchased shorts
On the 13/06/24 I purchased a pair of shorts from the Altrincham store, which was busy with customers plus a stock delivery.
Unsure if I wanted a size 10 or 12, Alex, (who normally works at the Macclesfield branch) advised a size 12 had just arrived but needed to be unpacked.
As the Alty store was busy, I suggested I come back in a couple of hours to give him and his colleague more time to serve the existing customers and deal with the delivery.
When I returned, Alex had located the size 12, advised he would put the size 10 aside (in case the 12 were too big) and to ensure I let the Alty branch know which size I wanted to keep.
Alex was courteous, attentive, and served his customers with a smile. Above all, he went the extra mile for me, the customer. Brilliant experience.
2024年6月13日
GO Outdoors - Altrincham (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff especially Chris T…
Very helpful staff especially Chris T who was highly knowledgeable about product range based on personal experience.
2024年6月17日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing customer service
Amazing customer service. The team and Chris were really helpful. Thank you
2024年6月13日
自発的なレビュー
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Altrincham (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good te t but only for one not two
2024年5月31日
GO Outdoors - Altrincham (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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