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GO Outdoors - Ayr (Express) レビュー 

97
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

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Kyle Street 3, KA7 1RL Ayr, Scotland, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Scott did a fantastic job, as usual, at helping me pick the right Victorinox tool today. The stock had the usual selection of multi-tools for sale, which absolutely suited me fine. Friendly staff o... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff are always polite, very helpful and friendly. I never feel rushed or pressured when shopping there even though the shop itself is very narrow. Great selection clothing and footwear.

企業が回答しました

5つ星のうち4の評価

It would have been 5 stars I will tell you when I get to the end. 5 stars for the range of products, 5 stars from the shop assistants help in choosing the right shoes, knowledge of the shoes and ad... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff member was super helpful. Using my dofE card, but didn't realise I also had to purchase a gooutdoors.co.uk membership card

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Ayr (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Kyle Street 3, KA7 1RL, Ayr, Scotland, 英国

4.9

優良

TrustScore 5段階評価の5

97件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(97)

過去12か月のレビュー数: 35,496件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Buying boots

I was in the ayr store today and the shop assistant called Sam was most helpful and brilliant customer service a credit to your store

2026年5月22日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Helped me with a return. No fuss or issue. I was in and out within 2 mins amd staff very friendly

2026年5月15日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really great staff

Really great staff - traveled 225 miles and realised we'd left some bits behind, staff were great at helping and making sure we had everything. Polite and great customer service, thankyou

2026年5月5日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Best outdoor shop

Yesterday I had a negative experience at mountain warehouse and this I visited this store today and both staff were very helpful. In fact customer service wise they above and beyond the standard practise. So full marks from me

2026年5月1日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff friendly and helpful

Staff friendly and helpful, found what I had came in the store for with ease so happy to recommend.

2026年4月2日
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful knowledgeable friendly staff.

2026年4月11日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

So helpful!

So helpful!

2026年4月3日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely welcoming staff very helpful yet…

Lovely welcoming staff very helpful yet allow time to browse in comfort. Have bought here before and alts call in when in Ayr. The staff are friendly and professional and always willing to help. The store in well presented clean and tidy. Delighted with my purchase today lovely jacket , excellent value. Thank you.

2026年3月31日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful friendly and…

Very helpful friendly and knowledgeable staff.
Would highly recommend this shop.

2026年3月29日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service - friendly & efficient. Tidy store and though it's small they've packed a lot in. Staff had good knowledge of stock and were helpful.

2026年3月27日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The lovely lady in the Ayr shop.

The customer service was fantastic, the lady who looked after us in the shop was extremely helpful and friendly.
A credit to the company, I wish more people were like her.

2026年3月10日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

the staff where really help full as my…

the staff where really help full as my click and collect confirmation email had not arrived and it was close to shutting down for the day I showed them my order number and made my order up and when leaving their order confirmation arrived

2026年3月1日
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful in shop Staff

Seamless transaction from ordering online to collection from shop. Staff always so helpful and pleasant, they go the extra mile to accommodate your needs.

2026年3月1日
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really good quality at reasonable…

Really good quality at reasonable prices with the member discount, Sandra was lovely, helped me get membership set up straight away so could get discount on my purchase.

2026年3月7日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had a great experience in ayr...staff…

Had a great experience in ayr...staff are great and very helpful nothing was a bother to them. Great prices

2026年3月4日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from using the online delivery service

Great service from using the online service delivering to our local Go store for pick up.
Very helpful staff in the shop,

2026年2月22日
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff. Good prices. A happy customer.

2025年12月18日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent knowledge and incredibly helpful

I was looking for a pair of quality winter hiking boots. The range available was good and varied but thanks to the knowledge of the lady in the shop I found the perfect pair of boots. It took about 30 minutes trying and discussing the various options. It was so nice to be looked after by someone so helpful and knowledgeable. Very diffent from the previous shop. This is now my goto outdoor specialist.

2025年12月16日
自発的なレビュー
GO Outdoors - Ayr (Express) ロゴ

GO Outdoors - Ayr (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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