The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made o... もっと見る
企業が回答しました
所在地
所在地を変更Rose Lane, EX32 Barnstaple, England, GB
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Staff member had a sort of switchblade or pocket knife that they pulled from their pocket and was playing with on the shop floor (cannot remember the date of this event) and multiple staff members on... もっと見る
企業が回答しました
We have been into the Barnstaple store a few times recently and bought a lot of new gear for our family. Staff have been very helpful and friendly. We were served by Felicity who was lovely. Just to a... もっと見る
企業が回答しました
Gabriel was very helpful when I was in GO Outdoors in Barnstaple yesterday to buy some new walking shoes. Good selection of high quality walking shoes to choose from too. Many thanks!
企業が回答しました
企業情報
GO Outdoors - Barnstaple について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Rose Lane, EX32, Barnstaple, England, 英国
4.9
優良
331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Really useful help getting boys for son…
Really useful help getting boys for son for dofe
Thanks to Ben
2026年10月24日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful on the till when I could…
Very helpful on the till when I could not find my Discount Card.
2026年10月22日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We have been into the Barnstaple store…
We have been into the Barnstaple store a few times recently and bought a lot of new gear for our family. Staff have been very helpful and friendly. We were served by Felicity who was lovely. Just to add, please stock smaller waist sizes for males, especially for teenagers. 30 waist is huge on my teenage boy age 14. Only one choice of trouser in store in kids boys range and age 10-12 was the largest you had. Teenagers taking part in Ten Torrs and DofE would really benefit from more choice in styles and sizes.
2026年10月17日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were really helpful and…
The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made our decisions.
2026年10月21日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Product wasn't on the shelf
Product wasn't on the shelf, but they suggested if I went online, I could order and pick up from the Barnstaple store. Very helpful staff, thank you
2026年10月20日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Customer service
We have been assisted by Ashley today
What a pleasant experience it has been
The store is amazing !!
Thank you
Nickie N
2026年10月20日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Barnstaple からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great!
Gabriel was very helpful when I was in GO Outdoors in Barnstaple yesterday to buy some new walking shoes.
Good selection of high quality walking shoes to choose from too.
Many thanks!
2026年10月18日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store with a good range of…
Great store with a good range of products.
Gabriel assisted me with choosing some trail shoes and was very helpful and knowledgable.
Recommended
2026年10月18日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Looking at the displays of sleep bags
Looking at the displays of sleep bags, Employee asked straight away if we needed any help. We were just looking so declined. Once we decided which one we would like, we approached the same employee who was more than happy to help, check stock and
2026年10月17日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Kevin 10/10
Kevin at the barnstaple go outdoors store was amazing !!
10/10 Kevin!!
amazing service
2026年10月14日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Perfect overall experience
Lovely helpful staff in the store. Sadly my choice of trainers were unavailable so I needed to order them online. Great ordering service. And great trainers. Perfect for walking.
2026年10月2日
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great service from Kevin helping me…
Great service from Kevin helping me choose new boots
2026年10月9日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Super Kev!
Kevin at the Barnstaple store is always fantastic to be around. His enthusiasm and energy are always great when me and my son come in. He’s knowledgeable and great at finding out what your needs are and what bits of kit will serve you best.
He’s one of the reasons we love that store so much.
Thanks Kevin for all you help so far!
2026年9月25日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was trying to choose a pair of…
I was trying to choose a pair of walking shoes, Kevin was so helpful and attentive. Giving advice and also making our day a little brighter with a nice chat.
2026年10月9日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Arrived at the store I was approached…
Arrived at the store I was approached by a very nice guy called Ben explained the issues I was having finding the right walking shoes with his help and patience we managed to find the right ones. Very happy with my purchase and the price for my shoes was excellent 👌. Thanks Ben
2026年10月6日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent customer service from…
Excellent customer service from Gabriel, thank you! This loyal customer will be back
2026年10月5日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service.
Ben was very helpful in finding the perfect hiking boots for my Ten Tors.
2026年10月4日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Walking boots purchase- excellent service from Ben
Visited Barnstaple store to buy some walking boots. I had checked they were available in store prior to the visit. I found another pair I liked to compare. I tried both on.Ben was very helpful in advising how to check they were a good fit, using the walking bridge to look out for potential issues. He also found both boots online on the website and this helped me make a useful comparison. I think Ben’s service was excellent. He was very patient whilst I procrastinated choosing the right pair for me. I also think he went above and beyond in ensuring I had as much information as possible to make an informed choice.
2026年9月29日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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