The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made o... もっと見る
企業が回答しました
所在地
所在地を変更Rose Lane, EX32 Barnstaple, England, GB
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Staff member had a sort of switchblade or pocket knife that they pulled from their pocket and was playing with on the shop floor (cannot remember the date of this event) and multiple staff members on... もっと見る
企業が回答しました
We have been into the Barnstaple store a few times recently and bought a lot of new gear for our family. Staff have been very helpful and friendly. We were served by Felicity who was lovely. Just to a... もっと見る
企業が回答しました
Gabriel was very helpful when I was in GO Outdoors in Barnstaple yesterday to buy some new walking shoes. Good selection of high quality walking shoes to choose from too. Many thanks!
企業が回答しました
企業情報
GO Outdoors - Barnstaple について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Rose Lane, EX32, Barnstaple, England, 英国
4.9
優良
332件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Had a great time in the shop
Had a great time in the shop
Leo helped me choose the right gear
He had good knowledge of what was in shop
Overall a great experience
Cheers Mr Legg
2026年9月12日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Helpful and friendly staff
Helpful, friendly staff (especially Leo). Good choice in store and great discounts.
2026年9月12日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Came in with a faulty item and was…
Came in with a faulty item and was resolved quickly with jo hassle. Leo, felicity, and the whole team were super helpful and made it very easy!
2026年9月12日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Fantastic service from Kevin
Fantastic service from Kevin, who took time to help me find a bag to keep my sleeping bag in. Highly recommended :)
2026年9月9日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write a review as a credit to them.
2026年9月11日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Received great service from Ben while…
Received great service from Ben while trying to find the best walking boots.
2026年9月9日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Kevin was very helpful and…
Kevin was very helpful and knowledgeable. Listened to what I was after then showed me all the relevant options. Came away with what I was after.
2026年9月8日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Regan
Excellent service from Regan. Very helpfull and attentive.
2026年9月8日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful member of staff
Regan at the Barnstaple branch was extremely helpful - saw I was struggling trying on coats - came straight over and offered to unlock the coats - was helpful in recommending the right coat in the correct size - was very impressed with the selection on offer - asked if I had a blue light card for further discounts (which I did) and offered to find our Go Outdoors membership card on the til as didn’t have it on us - because he was so helpful, we ended up purchasing other items as well - he is a credit to your company - well done Regan 👍
2026年9月5日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Ben went out of his way to make buying…
Ben went out of his way to make buying shoes for me.Much easier than it could well have been
2026年9月4日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Ben was very helpful and patient whilst…
Ben was very helpful and patient whilst I was choosing walking boots There was a very good selection and with his help I found the right ones Excellent service Thank you
2026年9月1日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Lee was excellent
Lee was excellent - we came in to buy two new waterproofs, he was patient - gave us advice and answered our questions. Two waterproofs, two new fleeces and a bag later… Great experience
2026年8月31日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Exemplary Customer Service experience
Leo went above and beyond to go search in the back for an item that should be in stock but was not on the shelf….he made the extra effort rather than just direct us to an alternative…thanks Leo! Great attitude!
2026年8月29日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Gabriel amazing member of staff
Gabriel amazing member of staff! Deserves employee of the month!
Thank you so much for you help
2026年8月28日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Legendary Customer Service
The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situation to an absolute legend named Regan, who immediately sourced me some poles for free. This man has saved my holiday single handedly.
2026年8月25日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Easy c&c purchase
Easy c&c purchase, the staff were very friendly and helpful, nothing was too much trouble
2026年8月18日
GO Outdoors - Barnstaple からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Leo and Regan were very helpful solving…
Leo and Regan were very helpful solving our issues with a pump missing parts when we went in.
2026年8月18日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service
Great service. Helped me with my purchase. Quick and easy! Thanks Brad & Regan
2026年8月25日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Barnstaple からの回答
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Kevin did a great job helping us with…
Kevin did a great job helping us with the essentials for our first camping adventure. Thank you!
2026年8月22日
自発的なレビュー
GO Outdoors - Barnstaple からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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