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GO Outdoors - Barnstaple レビュー 

286
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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Rose Lane, EX32 Barnstaple, England, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... もっと見る

企業が回答しました

5つ星のうち5の評価

Kacey helped me find a pair of walking boots. She talked me through the various brands and the product features. Kacey was attentive, polite, smiling and her product knowledge was excellent. She is a... もっと見る

企業が回答しました

5つ星のうち4の評価

I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Barnstaple について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Rose Lane, EX32, Barnstaple, England, 英国

4.9

優良

TrustScore 5段階評価の5

286件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(286)

過去12か月のレビュー数: 35,367件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち4の評価

Served by Ben who was very…

Served by Ben who was very knowledgeable and helpful. Lots of choices. Pleased I supported Go Outdoors

2026年4月12日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Gabriel was so patient and helpful in…

Gabriel was so patient and helpful in the shoe department. He has product knowledge and goes out of his way to help.

2026年4月11日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

I was served by a charming girl called Felicity. She was knowledgable and very friendly.
Great service !

2026年4月11日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff

Jeremy was extremely helpful with our purchasing highly recommended

2026年4月3日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service in the shoe department

We were served in the shoe department by Jeremy who advised us very professionally on the best walking shoes to meet our needs. Both my wife and I are very satisfied with our Meindl shoes.

2026年4月8日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Shopfloor Customer service was…

Shopfloor Customer service was excellent.

2026年4月3日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service and stock

Made our first trip to Go Outdoors today and was really impressed by the amount of stock they had and helpfulness of staff. Jeremy helped me find the size of boots I was looking for and was the right amount of helpful and attentive without being pushy which I really appreciated. He happily took the boots to the till for me and advised me on cleaning and proofing as I hadn't had a pair of suede boots before. At the till we were served by a very lovely and chatty girl (Felicity I think) who was really helpful and pleasant despite me having awkward gift cards and an ever mounting queue due to them not working. Having worked in retail myself both Jeremy and Felicity were an asset to the go outdoors team!

2026年4月3日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely customer service

Jeremy helped us with trying on walking boots. He was very helpful, friendly and professional! Thank you

2026年4月3日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great deals

2026年3月24日
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had a great experience

Had a great experience, I was able to get everything I needed and Simona who helped me was brilliant.

2026年3月18日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and helpful staff.

Great service and helpful staff.
This store is smaller the the plymouth one but surprisingly crammed with a good range of goods well worth a visit.

2026年3月26日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely

Apparently it happens a lot, Came in for some socks and left with a £200 basket and still wanting more !
I was served by Felicity on the till and she was remarkable! Seriously, I’ve been working in retail management for years and she was exactly the example of a respectful, charming and funny customer service worker.
The range of clothes was exceptional, and I will be back for more

2026年3月14日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

An excellent visit to the Barnstaple store...

I visited the Barnstaple store last Sunday 15th March and was served by Kacey.
She was so professional, polite and helpful. I asked her for more than 6 or 7 size 5s in hiking shoes and she was polite all the time, helpful and knowledgeable.
She went over and above to help me. A delivery had just arrived at the store and she went through the delivery to find what I wanted. She was excellent.

2026年3月15日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Trail running shoes

Went to Go Outdoors looking for some trail running Shoes for an upcoming trip. Had a lad called Leo who was very helpful and had him fetching a few different pairs before settling on one that was right. No grumbles from him ( which I had in the Exeter store the the other day ).

Overall, good service and a good selection of shoes/boots. The ramp is particularly handy to test them on especially for feeling the bottom of the soles over rough terrain/rocks.

It's a good store generally and staff always seem happy to help.

2026年3月14日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Jeremy was very patient and helpful (as were other staff) with in store today.

2026年3月6日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Fantastic service from Jeremy for walking shoes very patient and helpful

2026年3月2日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great visit always helpful

Great visit always helpful

2026年2月11日
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great choice of quality branded…

Great choice of quality branded clothing. Very helpful and friendly staff. Generous discount with the members card.

2026年2月20日
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great sevice helpful

Great sevice helpful

2026年2月21日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I returned some newish pair of walking…

I returned some newish pair of walking boots as they were leaking. The staff couldn't have been more helpful. Friendly, polite and efficient.

2026年2月19日
自発的なレビュー
GO Outdoors - Barnstaple ロゴ

GO Outdoors - Barnstaple からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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