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GO Outdoors - Berwick レビュー 

3,544
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

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Beside the A1167, TD15 2QT Berwick, GB

•
01289 543120

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I popped into the Berwick-upon-Tweed store looking for a warming fleece for my holiday. Staff were on hand to advise what would be best and showed me the latest new arrivals. A very pleasant shopping... もっと見る

企業が回答しました

5つ星のうち1の評価

Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... もっと見る

企業が回答しました

5つ星のうち5の評価

Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... もっと見る

企業が回答しました

5つ星のうち5の評価

Alisha is such a great member of staff to have at go outdoors. She took the time to help me find all the things I need and gave the best advice on what trousers/coats would be best for me and the trip... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Berwick について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.9

優良

TrustScore 5段階評価の5

3544件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,544)

過去12か月のレビュー数: 36,702件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

The staff in the Berwick store were fantastic

The staff in the Berwick store were very helpful and made my day with there attitude to my problem the went the extra mile to make my shopping adventure very pleasant they were Scott &Gillian it reminds me of the old saying service with a smile once again they were fantastic

2026年10月19日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I popped into the Berwick-upon-Tweed…

I popped into the Berwick-upon-Tweed store looking for a warming fleece for my holiday. Staff were on hand to advise what would be best and showed me the latest new arrivals. A very pleasant shopping experience without being pressured.

2026年10月17日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service by Alisha

Great customer service by Alisha - helped me select a water proof jacket, spent some time checking different sizes and colours in stock for me and was really patient and friendly.

2026年10月10日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service today.

Great service today, which is normal at this store. They sorted out the online order issues quickly and to our satisfaction.
Thank you to all involved.
Keep up the good work.

2026年10月9日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alisha is such a great member of staff…

Alisha is such a great member of staff to have at go outdoors. She took the time to help me find all the things I need and gave the best advice on what trousers/coats would be best for me and the trip I was going on. I really appreciated the time and effort she gave me!!

2026年9月25日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service and advice from Aleisha

The member of staff who served me, Aleisha, was amazing, knowledgeable and helpful

2026年10月8日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Website easy to use

Website easy to use, good range of products and promptly sent

2026年9月20日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Great site

Great site, very good shops and easy to use. Not 5 star as it's really awkward to sign in as a member during a shop or payment. Not at all obvious.

2026年9月19日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alfie is an amazing edition to your…

Alfie is an amazing edition to your team, he was so helpful ,top man, really happy with our purchases as always

2026年10月4日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good price

Good price. Very helpful and knowledgeable staff. Would definitely go back again next time we need any outdoor clothes or shoes.

2026年9月20日
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were served by Andy and found him to…

We were served by Andy and found him to be extremely helpful when assisting me with selecting the item that was suitable for me. Great service, very helpful.

2026年9月29日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Gwen and Andy were super helpful and…

Gwen and Andy were super helpful and had excellent customer service skills.

2026年9月29日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely lad called Josh served us

Lovely lad called Josh served us. We only came in for some sandals, but left with walking boots as well. He was happy to find us the sizes we needed and offered us advice re the shoes

2026年9月20日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Check-out young woman (Aieisha) very helpful.

2026年9月11日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We recently visited the above store and…

We recently visited the above store and were served by Cheryl. This lady was very friendly and informative and assisted us throughout the buying of our items. She is very much an asset to your store.

2026年8月28日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good Service

Aleisha at the checkout was very helpful and pleasant yesterday. I purchased a sweater and she suggested a membership and a discount, which was very good of her. (Berwick store, GoOutdoors 11.9.26)

2026年9月11日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち2の評価

The young lady on the till was quite rude

The young lady on the till was quite dismissive and rude Very unhelpful when we asked a question and literally just 'screwed up' the two items of clothing we bought rather than taking the time to fold them She then walked away from the till for no reason before we had even picked up our goods No thankyou or enjoy the rest of your day Disappointing service

2026年9月9日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Products great and good prices

Products great and good prices, floor staff friendly, and Cheryl interested and helpful at the till. Made my day

2026年7月15日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Aleisha was very helpful today

Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!

2026年9月3日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Aleisha was very helpful and friendly…

Aleisha was very helpful and friendly at the store tonight. Thank you Aleisha!

2026年9月2日
自発的なレビュー
GO Outdoors - Berwick ロゴ

GO Outdoors - Berwick からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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