Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... もっと見る
企業が回答しました
Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... もっと見る
企業が回答しました
Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!
企業が回答しました
企業情報
GO Outdoors - Berwick について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Beside the A1167, TD15 2QT, Berwick, 英国
- 01289 543120
4.9
優良
3528件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great choice available
Great choice available, both on-line and in store. Very competitive pricing for members.
2026年7月28日
GO Outdoors - Berwick からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience
Great experience, very welcoming and staff always seem to enjoy what they do
2026年7月28日
GO Outdoors - Berwick からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Popped into the Berwick store last…
Popped into the Berwick store last month whilst on holiday in Northumberland we met the lovely Cheryl at the checkout who was such a delight to chat to and gave great customer care she also gave us some treats for our dogs when she discovered we had left them outside in the camper van 🐕🐕
2026年7月6日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
Great customer service, especially Cheryl on the tills, very friendly and helpful. Only knocked a star off because they didn't have the shoes I wanted but I did get some similar.
2026年8月6日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very good experience checkout staff…
Very good experience checkout staff member Cheryl was most helpful...a great experience.
2026年8月6日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Cheryl
Served by Cheryl. Top person! Made shopping a good experience…..and that comes from someone one who doesn’t like shopping!
2026年8月5日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Well done Cheryl.
The sales assistant was Cheryl and she was everything you would expect from a good sales assistant.
She was polite, friendly and very patient, when I asked to renew my Go Outdoors membership, which she did very quickly. A very pleasant shopping experience!
2026年8月5日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Top winkel
Deze zaak heeft een zeer uitgebreid assortiment voor de kampeerder. Cheryh heeft ons zeer goed geholpen bij de kassa! Thank you!
2026年8月5日
自発的なレビュー
GO Outdoors - Berwick からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Well stocked large store
Love this store. Great choice friendly staff. Cheryl was very friendly.
2026年7月30日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Cheryl and J.Benton
Amazing service from Cheryl and J.Benton during the purchase of a child’s bike. Super quick and a such a friendly experience - more welcomed after a drama created by Halfords!
2026年7月31日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Berwick からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helped by Cheryl who knew her stuff and…
Helped by Cheryl who knew her stuff and was super friendly.
2026年7月31日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Cheryl is so welcoming and lovely…
Cheryl is so welcoming and lovely unfortunately didn’t take up her offer of marshmallows. Wonderful place to walk around and take a look at.
2026年7月31日
自発的なレビュー
GO Outdoors - Berwick からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Always good service.
2026年7月29日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I was served by Cheryl
I was served by Cheryl, she was very helpful and knowledgeable also polite and respectful.
Thank you Cheryl
2026年7月29日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service
Both the gentleman in the boot section and Cheryl on the till we're amazing. So friendly and helpful. Would definitely recommend Go Outdoors Berwick
2026年7月29日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Served by the lovely Cheryl today
Served by the lovely Cheryl today, kind and cheerful. Brilliant customer service
2026年7月29日
自発的なレビュー
GO Outdoors - Berwick からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good store with lots of choice.
Good store with lots of choice.
Always good to pop into the Berwick store. Staff are friendly and helpful.
Cheryl at the check out is always cheerful and friendly with a packet of dog treats at the ready!
2026年7月26日
自発的なレビュー
GO Outdoors - Berwick からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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